-
August 2024 by Michelle Engler
August 10th 2024 11:40 A.M.: I have been waiting for my mail for over an hour. The postman on this shift has literally skipped over my area and no one in my area has received mail.
I am off of 24th Street and Broadway. The guy has only driven down Chestnut today.
Every time I wait for me on a Saturday, this guy is always late. He has never been on time.
I am waiting on a government check to be mailed out to me. I know United States postal service is busy, but the wait times are absolutely to try to reach an employee.
I would like to file a grievance against this man. He has come at 2:00 p.m. before and there are no apologies.
It is not okay to make people wait this long for mail. Each post office should actually have a phone number you should be able to reach a real person on rather than automated systems.
I get they get busy but this is ridiculous and this is one of the reasons they have such low ratings.
I would rate 0. There are people that rely on this and they take advantage of that.
-
July 2024 by Henry Harvey
They either mark it as "failed delivery" when it is deliverable or "delivered" when they don't deliver....
-
July 2024 by JoyAnn Barnes
I haven't received my mail since June 12. The carrier keeps marking my packages as delivered when they have not been. This post office will not answer the phone. I went down there and they said they would call me. I never received a call. The postal carrier was no help either. Told me to keep bugging the post office. I have lived here for three years, there have been no changes on my side. The people in charge of this post office aren't good at their job.
-
July 2024 by Aaron Arnett
The team at this USPS location consistently goes above and beyond to ensure that each customer’s needs are met efficiently and courteously. Whether it's mailing a simple letter or handling a complex shipping request, the staff is always knowledgeable, patient, and eager to assist. Their professionalism and friendliness create a welcoming atmosphere that makes each visit a pleasant experience.
-
May 2024 by J H
Reading the negative reviews I had to laugh, people need to get over they’re self entitled me me me attitude, do they realize that on a daily basis they literally deal with millions of pieces of mail and packages a day? Get over it…
-
April 2024 by A_ Pie
Don’t even attempt delivery. I’ve had multiple packages from Amazon “failed”, but they don’t actually attempt. So now I have to go to the post office to pick up my packages. Whatever happened to Amazon just leaving the packages on the doorstep? I just moved from PA and NEVER had this problem, the post offices here suck. I also received certified mail, and they never attempted to knock either. They just lied and said failed delivery even though I was home the whole time. Had to go to the post office for that one too. I’ve never been to the post office this many times in my life in a 2 month span.
-
April 2024 by S O
Never ever get my packages but they swear they put it in my box. The package was too big for my box! So how was it that it was "delivered"?
-
April 2024 by Vanessa Miranda
Will not even attempt to deliver any packages. They just write up a B.S. note and take my parcel here. I work 6-5 pm so I can't get here till my day off at the end of the week. And the people who work here just don't care and profile people in the area.
-
February 2024 by Shannon Alexis French
Mailed a package Tuesday morning on two day delivery to ND. As of today, Friday, it is still in Memphis. Worst experience we've ever had with shipping from the post office. Will never be using USPS for shipping again. Do not recommend.
-
February 2024 by LittleMiss Candice
Wish there was signage by the road, the entrance creeps up on you. Easy to pass up!
-
February 2024 by BROOKS SCOFIELD
Fast service depends on the time of day. This is my closest USPO, so I take my letters and packages here. Good place to buy stamps, especially collectible stamps. There are lots of customer windows, so the wait is not very long .
-
February 2024 by Marv Cook
Unlike a lot of other experiences posted in the reviews, the man at the Post Office was very cooperative and helpful. I had 2 items to mail. He was very helpful guiding me through the process.
-
January 2024 by Richard Fleming
Impossible to talk to a real person on the phone.
-
December 2023 by Myra M
Friendly staff.
-
December 2023 by Cousins In Crime
Needed a post office. Reviews aren’t favorable but I found the service to be fast, friendly, and the person waiting on me to be very helpful!