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November 2023 by HODL WAGMIGAMES
Not even going to go because of the reviews of bad customer service. A children’s store should go out of their way to make children and parents enjoy being there.
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October 2023 by ngmi2WAGMI
Not even going to go because of the reviews of bad customer service. A children’s store should go out of their way to make children and parents enjoy being there.
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October 2023 by Patrick V
Today on Sept 13th i had Absolutely great customer service, April assisted me with my clothing and check out ! Not only was a customer service amazing I love the way she gets dressed and ready for work she looks like she truly enjoys what she does. Thx April!!!
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May 2023 by Patel Nisarg
Absolutely awful customer service totally
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September 2022 by Victoria C
Appalled by the service tonight. The girls working tonight didn’t want to be there obviously. Asked for guidance on specific age groups and was given the nastiest look and attitude. When it came time to ring up, didnt have any enthusiasm at all. If you hate the dang place, maybe find a new job? It’s a childrens store for crying out loud
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December 2021 by Victoria C-Huynh
Appalled by the service tonight. The girls working tonight didn’t want to be there obviously. Asked for guidance on specific age groups and was given the nastiest look and attitude. When it came time to ring up, didnt have any enthusiasm at all. If you hate the dang place, maybe find a new job? It’s a childrens store for crying out loud
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October 2021 by Savannah B.
On September 9th I went to the mall and saw this store (The children's place) was having a big sale. I went in and was greeted by a friendly clerk. Her name was Amy C. She helped me a ton! I'm not good at clothes shopping, especially for my kids, but she made everything so simple and easy. I'm super late on writing this review because I ended up very sick but She definitely deserves a shot out even though it's been 1.5 months. Thanks for all your help Amy C. You definitely deserve employee of the month!
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August 2021 by Courtney DeGraaf (AVE AVE)
I love the clothes at Children’s Place but I won’t shop there ever again due to extremely poor customer service. I had a return/exchange and the associate who was working today wouldn’t return/exchange the articles of clothing, in which were purchased online as a gift. Now I’m stuck with a $$ a lot of clothes my children can’t wear. Never again will I, or any of my family/friends, purchase anything from this store….especially Superstition Springs in particular.
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October 2019 by Nadia Leung
Poor customer service. One of the staff even gave me a look!? Seriously dunno why she was working there!
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August 2019 by Amanda Fraser
Horrible experience. This company basically stole $600 from me. I ordered my kiss school clothes and the company decided to cancel the day before they were supposed to arrive. They have yet to return my money and they say the people who can release the money and who can tell me why my order was canceled dont have access to email or phones, I can only hop througj the customer service agents that keep assuring me the next step will be made im 48 hours... but this has been 7 days. Straight robbery!
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April 2019 by wilny
They have some cute clothes sometimes, the quality is pretty good also, their customer service is awful in store(not particularly a review for this store but a general one) and over the phone so you want to definitely keep your receipts, any gift cards you might of used to pay, and all tags and items intact to exchange or return. Also if your package gets misplaced while out for delivery they don't take responsibility so it's almost better in order to not lose money to get it delivered to the store and pick it up there.
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April 2019 by Jayne Pierson
Poor customer service, terrible quality of clothing.
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February 2019 by Ashley Waggoner
Terrible selection of sizes. Prices are way higher than the website. Not friendly.
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July 2017 by Abeni D.
My little one and I visit this store and have have to give Ashley and Yesmine kudos for their exceptional service. Yesmine took her time showing where I can find different sizes and Ashley was just a wow and show be given 10 stars. Ashley made my order was ringing up correctly, told me about current specials and up and coming sells. Thank you ladies for having a well organized store as I visited a few of the department store and couldn't tell the floor from a table in the kids section.
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April 2017 by Monica D.
In spite of the one star rating, I decided to give this location a try because of the proximity to my home. It was a pleasant experience! Yasmine went out of her way to help me. She was kind, courteous, and accommodating. I'm huge on customer service, so I will definitely be going back. :)