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January 2024 by Robert Keegan
Took my parents van for a full service car wash and vacuum and they only vacuumed half the vehicle wiped the dash and front doors. See photos of what was missed. Will not be going back. If it wasn't so far I would ask for a refund.Update to respond from owner,Owner responded to my review and I emailed them as Instructed to resolve issue. And am still waiting on a response. I guess it looks good to respond to negative reviews on here, but when No one can see they just ignore all emails to try and resolve issue.
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January 2024 by Tatiana Sanchez
Have came here from time to time and have always been met with good service from everyone there. Today I came in for a carwash and was met with Zack who, upon me finding out I didn't have my card, provided me with a complimentary wash. Truly didn't expect it but was so appreciated that he went above and beyond to show he cares about his customers! I think I will make it my regular spot just based on the excellent customer service being done here! Especially from Zack!
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January 2024 by Culture Pop! Auctions
Francisco @ the vacuum area did an amazing job on my Kia. He really pays attention to detail. He's really wonderful. I hope he's there every time,I get my car washed. Give him a raise
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December 2023 by Ade Lamb
There is a beautiful young lady who was at work in the drive-through today. She has the roll of coming up to the window. -I don't know when they added the sales pitch to the car wash experience, but my frustration about that was obviously not about this woman. I just wanted to say thank you to her, for showing tremendous maturity with my overactive ego today. Thank you so much for what you do. And the world is a better place with you in it.
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December 2023 by Maria Cardiel
Francisco was very helpful and friendly when I expressed my concerns of the vacuums and was able to assist by switching me over to the other side of the vacuum station where the vacuums were more efficient. He explained that they’ll be working on the issue soon to bring back a great experience to the customers.
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November 2023 by Joshua b.
The worst customer service ever I came here because I got a free car wash in a text message from them because I use the company a lot is there in the girl was no help in the front and unfortunately the ticket was expiring today and the only thing she told me was nothing you can do other than make you stay in full Car wash and you cannot get reimbursed for the free car wash they were offering, she looked miserable and little on the depressed side she wasn't smiling or anything no emotions she musta been having a day I guess but, no help worthless
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October 2023 by Chris T.
This review is for Val Vista and Warner. Today Sunday 10/22 4:30. This is the worst I have ever seen this place! I come all the time , sometimes it's really good but today WOW!!! It was dirty, no towels. And I mean non. In any of the stalls . Not even 4 over. All towel containers filled to the top with dirty towels. No air in 2 places I used nor suction in vacuum. I feel bad if the reason was cause only one person working. I only saw one person .a gal guiding me in . Clean it up guys it's not worth my monthly payment if this is what I'm paying for. And 2 cars mind you.
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October 2023 by Jadana T.
I have a membership, and I am happy with their services. However, I got rear ended and needed to borrow a vehicle from a friend. I brought it by and ask them if they could hook me up with getting it detailed and boy did Justin do a great job for me!!! Thank you for taking care of one of your loyal customers!
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October 2023 by Jane Burgess
Since moving to the Phoenix valley, I always have had my cars washed and waxed at the Super Star Car Wash on Higley Road in Gilbert, Ariz. They always have done really good job of keeping my cars looking clean and bright.This past time, Oct 12, 2023, my order was written up by a gentleman named Mike. He was courteous, polite and very efficient. I was amazed at how quickly he took the order -- no waiting at all. In addition, he was very pleasant to deal with. He's an excellent representative for the business!Robin (I think I have his name correct) waxed my car. He did such a good job. My car was very shiny!I highly recommend Super Star Car Wash. If you can get Mike, as well as Robin, to serve you, you will be really pleased.
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October 2023 by Cindy
I worked with Justin to have a full service car wash today, normally I do the convenient drive thru-self service but the car needed a deeper clean. He & Kyle worked with my budget and my car looks amazing! They were honest, fair and professional no hard up selling to make me uncomfortable just honest truth on what was needed and how they could work with my budget. Justin is great at what he does and will be sure to get the job done right, he’s a kind soul ! Thank you for your service this is why I keep coming back over the years, great team over here!?
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October 2023 by Jonathan Stradling
I get my car washed here every week. It’s convenient, simple, and cost effective for keeping both the inside and outside clean. Recently I had an issue with the payment machine not reading my card, but Justin ran over and was super friendly helping me out. His great customer service will keep me coming back!
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October 2023 by Sana Lodhi
I decided to get my car wash from here before heading to school earlier this morning, when I found myself locked out of my car with my keys and my phone inside. I was a little frantic because I was running late for school and all my belongings were locked inside my car; however, I went inside to ask to use their phone and they said they had a technique to unlock my car for me. I met one of the workers, named Francisco, who helped me unlock my car. He was super nice and worked really hard to get my car unlocked for me. They did not have to do this for me, as it was my fault, but they (Francisco) was super helpful and very accommodating. Definitely recommend.
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October 2023 by Clair M.
Now that I'm old and disabled, I cannot even vacuum the inside of my car. I've gone to several car wash places but this is the best. My car was washed, tires are now shiny and it smells like cherries. The weird debris was vacuumed out, including the trunk,Mike and the young man who dried and vacuumed my car were especially nice. He did miss the very edge of the back window but I was able to clean that small area.Given that the last place did not even clean up what looked like spilled ice cream (which was not there before), I was very impressed with Super Star. They truly care about their customers!
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September 2023 by magdalena g.
I've been going too this car probably about a month just getting a simply wash. Then I met Justin, he saw the paint was faded on my passenger side fender(I wish I took before picture too show y'all how bad it really was). He walked me through all the option they had and we did a full services. Which was about $250.00. Anywhere else we're gonna charge anywhere between $400-$600. The waiting process I didn't mind because I knew they were putting good work into my car and I knew my car was in rough shape. If anyone was wondering I believe it took about 4-5 hours too work on my car. And their work shows inside and out. Robin gets a big thanks because he took the time to make sure my car came out looking amazing!!
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September 2023 by Carrie Kahle
This is the only car wash I go to anymore. If I go anywhere else my car is just not as clean as it is when I come here. I typically purchase a super star car wash and my car is washed, dried, vacuumed, and spotless in a short amount of time. Cost effective, time efficient and keeps my car looking way newer than it actually is. Excellent customer service every time as well.