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August 2024 by Melissa Maggart
If I could leave a 0 star I would I was very unhappy with the service my car still doesn't work after almost 2k in repairs they claim this or that claim it's fixed then I break down. They've done this twice to me. I definitely wouldn't recommend them. This time I took it for a fuel pump approved it they took a week to call me and tell me they needed approval even though they diagnosed the time before. The guy laughed and thought it was funny I didn't think it was funny because I was renting a car they were costing me more money
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August 2024 by Andyroo (TD)
Had a lot of stuff that needed to be done to my car before a cross country trip. Kalani Awana fought tooth and nail to get me the best service at the best price as well as making sure everything got done by the days end despite having other cars to work on. Had I not been moving this would be my go to place. Fantastic mechanic.
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August 2024 by Rick Watters
Try ,Try,Try again
..They stand by their work and get it right for you..
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August 2024 by C
I came to Spencer's to get my A/C repaired. I stated that my car was not blowing cold air due to a slow leak and I requested to find out where the leak is coming from along with replacement. After inspection, I was told that there were no leaks and offered an evac and recharge for over $800 instead to fix the issue. I didn't trust it and went to my dealership instead and found that there was a leak in both my Schrader valve and a/c hose which I was able to get replaced for much less than half the price to get my A/C working. If I would've gone through with the recommendation from Spencer's, I would have been out about $900 for nothing and in addition, I would’ve still had to pay for the leak repair down the road. They still charged me the $19.99 diagnosis fee even though they did not give me the most accurate info.
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August 2024 by Kris Miller
Manager Dan was very informative and awesome. Would go back again.
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July 2024 by Patricia Gonzales
Brought my 2013 Challenger in after a friend recommended them(I used to take my car to the dealership for everything). I appreciated how honest they were about what needed to be done. Everyone I spoke with was friendly and helpful! My repairs were completed quickly as well! 10/10 recommend and will now continue to go to them for future work!
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July 2024 by Paul McLennan
Spencer Auto Repair is amazing! They've done work on my Audi A6 and my son's Ram truck. They're accurate with their estimates, honest and complete the repairs in a timely manner. I wouldn't take my vehicles anywhere else. Thank you.
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July 2024 by Josette Sanchez
My experience at Spencer Auto Repair has changed my views on mechanics. I've gone in for repairs and the mechanics are always very nice and attentive. I recently had an experience that lowered my confidence a bit, where i went in to get a/c work done and left having spent money, although I still had no cold air. The guys there kept in touch with me and made sure that I was taken care of properly, they fixed their mistake. Their personalized attentive service fixed the issue and I left there as a happy, confident customer again.. THANK YOU SO MUCH!
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July 2024 by John Rapp
Excellent place for auto repair and reasonable price and excellent customer service
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July 2024 by Parley Kirkham
I took my Chevy Cruze in for AC and some electrical issues. They diagnosed the serpentine belt had slipped and needed replaced and the AC compressor bolts had snapped leaving it dismounted. They spent about 8 hours replacing the belt and tapping in the block for the ac compressor to mount back into. Overall, very pleased with their quality of work. There was an issue with their billing where I was billed too much but they resolved it. Communication throughout the whole process was excellent talking with management and the owner in trying to resolve the pricing/billing issue. The pricing is competitive among other big name mechanic shops as they back their work. That being said, if you’re looking for the cheapest pricing and cheapest work, you’ll be better off finding someone off Facebook that’ll do it cheap.
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July 2024 by Justin Platt
I took my truck to Spencer's to have a noise diagnosed and repaired. They worked with the warranty service that have, kept me informed of the diagnosis, and up to date on the progress of the repairs. Once the work was done they sent me a courtesy report listing the next service item that will need attention. I appreciate their transparency, that they never spoke down to me, and above all their honesty.
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May 2024 by Brian W
I am so happy with the care and attention to detail my old piece of junk truck received. They actually understand why I want to fix my truck. I told them, take as long as you need I know this one’s gonna sting. It was extremely fairly priced and it took them 1/4 of the time I thought it would. Thanks Dan and everyone over there. For real.
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May 2024 by Joseph Saylor
These guys are awesome. Made the repair process easy to navigate start to finish. Kept me updated on everything and helped me with repair costs and finance options.
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May 2024 by William V. Carillo
People there are friendly....they kept me informed....,excellent jobs recomm...
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May 2024 by azlaker
Spencer’s took care of my car without taking me to the bank. Honest, fixed what needed to be fixed, and recommended only what needed to be replaced now. And I got my car back early. My go to Service Center from now on.
