Sleep Number is a premier bedding retailer known for its high-quality, customizable mattresses. Based on the reviews, the Sleep Number store experience is generally positive, with customers praising the exceptional customer service and knowledgeable staff. The reviews highlight the friendly and informative nature of the sales associates, who go above and beyond to help customers find the perfect mattress for their needs. Customers appreciate the patience and care shown by the staff, who take the time to address all questions and concerns. While the Sleep Number mattresses are not considered budget-friendly, customers acknowledge that they are investing in a premium product. The beds are described as "fantastic" and "extremely comfortable," with the ability to adjust the firmness and softness to individual preferences. The store's selection of custom linens and pillows also receives positive feedback. Despite the overall satisfaction with the mattresses, some customers have experienced issues with the company's customer service and repair processes. A few reviews mention difficulties with troubleshooting and the return of faulty parts, suggesting room for improvement in the after-sales support. Overall, the Sleep Number store offers a high-end shopping experience for those seeking a luxurious and personalized sleep solution. Customers who are willing to invest in a premium mattress are likely to be satisfied with the quality of the beds and the attentive service provided by the staff.
Mary was awesome she was patient, informative, and helped us make the right decision for us. If took her time and explained or different choices and asked us questions so we knew what to look for. Can’t wait for the bed to arrive. Counting down the days.
June 2024
people were fine ....the bed was a huge $ 8,000 mistake.
December 2020
Kathy was fantastic. She explained all the features of the beds. No pressure sales. Would highly recommend.
