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March 2024 by Roy Pribble
Thanks boss
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March 2024 by Theo Parker
The owner monte was straight forward and didn't side with Chris Townsend from progressive insurance, who was trying to do some shady tactics to deny our claim. Well monte didn't bend the truth nor change his estimate which was on point, his honesty and truthful decision weighing more than losing business from progressive insurance agency. Monte is even giving us statements on what he only knows to be fact . Thanks monte!!! Theo and Donna Parker
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March 2024 by S Arnold (WitchyWoman)
We have a 2016 Allegro Bus. We suffered a huge leak in our main slide that handles the kitchen and dining area. Needless to say, the kitchen cabinets had to be rebuilt along with the repair of a lot of water damage. I was stunned at the quality and quick turnaround by RV Renovators. My cabinets look like they came from the factory only better. They kept us informed at every step. We will definitely use them for any repair work we have in the future. We've had nothing but trouble with Tiffin dealerships so we're ecstatic to find RVR. THANK YOU RVR!
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March 2024 by Linda Stassen
Although the job took a little longer than expected we are thrilled with the end results. We replaced the bathroom countertop and the dinette table with corian to match our kitchen countertop. The original tops were made out of heavy partial board with faux wood skin. Not durable at all especially in the bathroom. Everyone was nice, considerate and helpful. We definitely will use them on future projects in the need arrises.
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March 2024 by Wl Laney
Great company to work with! took care of my needs professionally. You have heard of going the second mile. This crew left the second mile in the dust! They are now my go to crew!
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March 2024 by Richard Ham (Rahdo)
we crunched our rear bumper badly and thought we wouldn't be able to fix it until we got home, but RVR were able to get it fixed in under 2 days. absolutely amazing turnaround time and incredible quality work as well!
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March 2024 by Keith Carlson
Service manager Jim got us in for a timely service appointment. Luigi fixed our leaking leveler jack with a new o ring and new hydraulic fluidHe tested the jacks then his service manager reviewed the work the gals in the office were super I wish I had more problems so I could go back for more excellent service ,but I must return to Illinois the land of Lincoln , where we have sent four of our governors to prison.Thanks Again. Great services
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February 2024 by Kathleen Connolly
This is a very special business. Customer service is top notch and everyone involved with my issue was super compassionate. Jim, Aaron and Hannah are exceptional people. Although my situation did not have the outcome I had hoped, (insurance totaled my rig instead of paying to fix it) I felt very well taken care of and felt that everyone did everything they could do in their power, to help me out. I've had work done here before and these are just the reason I returned. Thank You RV Renovators.
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December 2023 by Richard Lee
The fine folks at Renovators did a wonderful job repairing our 2022 Holiday Rambler Vacationer 33C. They did a fantastic job communicating with us and Progressive Insurance. I highly recommend them for bodywork and other repairs.
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December 2023 by Craig Thompson
Everyone was very nice that I worked with there. Maxcine was always responsive and helpful. Work, once approved, was done quickly and with quality in mind. When I came to pick up, they slipped a nice company T-shirt in the cab of my truck as a parting gift. Thank you!
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December 2023 by Brenda Kautz
Contacted them to arrange for (insurance approved) repair to my RV ... Monte was not very helpful and when I asked for clarification on something he told me he laughed at me and said "well, I keep telling you the same thing over and over ... " VERY rude!! unfortunately it turned me away from using them for my repair!
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November 2023 by Dewey Benson
Installed a water heater in our RV trailer. Job was more complicated than simply a replacement. Workmanship was excellent. The installation looks like it was original equipment. Very pleased with the job.
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October 2023 by Troy Wolek
I recently brought my motorhome to this dealer to look at my generator. I was told to drop it off Monday, and they would call me back on a quote. I called back Tuesday for an update and was told I would hear back from someone by the end of the day on Wednesday or 1st AM on Thursday. On Thursday, I called again to inquire about the issue and the quote $ to fix it. They were still looking into it and would get back to me by the Thursday end of the day. I called back again on Friday, was told the generator was running, and asked what the problem was. I was told it was $15—carburetor gasket. I asked for the quote again and was told the service manager needed to talk to the tech to see how much time he had to fix it. The Tech then called me Friday @ 2:30 and told me the generator fix was complete. Once again, I asked him for the cost. I was told that it is an office function and the office can generate a bill. I showed up to see my bill and pick up my RV. The bill I was hit with was over $787.62. I was stunned seeing the statement showing the material was $15.00, and the labor was $168.50 per hour—a labor of 4.3 hours was $724.55. I discussed with the lady at the location that I needed clarification as to why I never got a quote for the cost. She stated that my adjuster was not there and she could do anything with the bill. My adjuster would call me back on Monday morning to discuss the issue. Monday came and went. Tuesday, I called and expressed my disapproval. He said they didn't pad the bill. That is just what the cost was. They did refund me back $87.50. but as much time as I have into dealing with this company, that was not even close to being enough. The generator is working and shuts off periodically. So I will need to take it somewhere else to look at it. I understand this company needs to make money, but if you ask, this is a little much.
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July 2023 by Dathyfaye Thomas
I had my slide out repaired on my class A and they repaired my AC for my chassis. That was two years ago and I’m still going strong. Would recommend them for your RV needs.
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February 2023 by Sue Williams
If I could give 10 stars I would. 10 year old class A rv had a broken audio visual system. Old HDMI cables shot. Cable from parks not working. OTA marginal. Been to 7 "expert" techs. None could fix. Talked to Billy and Wade about running new wiring. They agreed. They weather wrapped exterior run HDMI and hooked up 3 TVs. Tried TVs. Dish for RV not working. New Wineguard Traveler Pro satellite not working. They went to bat and contacted Wineguard and Dish multiple times until all issues were resolved and picture could be demonstrated on all tvs. also tested exterior satellite (wineguard) and determined it is a defective unit. Helped me contact Wineguard about replacement for that. showed me how everything is wired so I have schematic in case of future trouble.Installed new vinyl plank high quality flooring instead of old carpet. looks beautiful. Tammy in front office is a sweetheart to talk to and saw many other class A rvs there for repairs and service. Will go back for services. Not cheap but you do get what you pay for. Price was fair and Billy built special shelves below the rear cabinet for equipment. Stain matches exactly. We didnt even have to ask for that VERY handy feature which was not on estimate. did I mention how happy I am?Services: Electrical
