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January 2024 by Mrs. Anderson
Restaurant Depot sells things I need that other stores don't carry. That's why I go. Unfortunately, the lines to checkout are always LONG. Granted, I don't go first thing in the morning. However, if management sees there are consistently long lines in the afternoon, they should schedule more checkers or install self-checkout. It's one of the main reasons I avoid going. Also, the parking lot is littered with huge carts. I know it's the customers who are lazy and don't take their carts back. I bring mine back, and usually someone else's cart as well. When I brought them back today, there were two employees just standing there, casually talking right out front, not bothering to bring back any.There are a lot of improvements to be made concerning the shopping experience at Restaurant Depot. I used to love shopping there when it first opened. Now, I dread it.Photo is what it's like waiting in line....line all the way to the back of the store.
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January 2024 by Md Shafiul Alam
I like to get halal foods from Restaurant depot. I’ve been to these shops in many states. But never seen such rude staff like this location before.Also their pricing is ridiculous compared to what I’m used to.
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January 2024 by mikenotmikey
I had checked in late due to my previous pick up, came in to pick up 6 pallets went smooth for sure!!Arrived at 18:20Appointment at 18:00Bills in hand at 19:22
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January 2024 by Cassandra J
I left upset, the staff at the front entrance were not concerned and were nonchalant. I spent over $450 and in between leaving the store going through the parking lot and into my car I lost a $30 knife that I had just purchased . The store should place smaller items in a bag. The concern could have been better, they could have offered a discount on purchasing another knife anything to show customer appreciation or even assistance on searching. The 2 stars are for the leg quarters. I also don’t like the non return policy. If I purchase something and it is spoiled I should be able to return it.
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January 2024 by Rechel Pineda
Awesome place to buy in bulks
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December 2023 by Destiny Reas
Awesome workplace!
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November 2023 by Alex Whitman
Each time I deliver to this place it gets worst 6 hours waiting to get 2 pallets out
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November 2023 by Jessica Link
The rudest staff I've ever encountered. Horrible place. I wouldn't send my worst enemy there.
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November 2023 by Anir Chikh
The lady who is working in receiving is very rude she hates the drivers she will treat you like garbage
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August 2023 by Nicole Parry
I enjoy shopping here and staff is mostly friendly. The guest services lady had me waiting for 20 minutes to get a guest pass, because she wasn’t at the front. Multiple employees went to go get her and called her over the radio. After that, she didn’t even ask for my ID for a guest pass!
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July 2023 by Michael L.
Horrible customer service from the Natasha at the entrance. I was standing there waiting for her and she starting pounding on the plexiglass to get my attention and yelling at me. I looked at other customers and they said she is always like this. I asked to talk to the manager but they never came. The owners or district manager should read this review and under they are loosing millions because of the customer service. Also during check out. I was scolded because I didn't have the barcodes facing the register. Management understand your loosing money over your disrespectful employees.
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July 2023 by mackenzie thomas
The manager on duty and an employee named Rachel harassed my boyfriend and I while completing an instacart order. They scanned our instacart barcode, we paid with our instacart debit card, it totaled out and printed a receipt. the employee who wasn’t even our cashier inserted herself into the mix and told us to wait till she got us another receipt while holding the one it just printed. I asked for it because we had previously waited 20 minutes in line while they had register problems. she handed me the receipt so we left. we loaded the groceries and two employees ran out to our car demanding we give the stuff back or come inside right now. we said you can go verify, we’d prefer not to unload and reload it’s 115 degrees. she stood so close to my car and yelled at several random customers to go find another store employee and yelled out business through the whole parking lot. we told her we wouldn’t leave to just verify, she was very rude and combative. the manager finally approached and the employee continued to yell in my face. I gave the manager my ID as a sign of trustworthiness, that we wouldn’t leave and they could go verify. 10 minutes later the manager comes back without the employee and says we’re fine. no duh. no employee of hers apologized. disgusting customer service, won’t even go here to do instacart orders.
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June 2023 by dan val
The store is awesome they got a lot of good stuff. You still have to shop around at other stores for better pricing especially for non food items. Most of the employees have a good attitude but some seem like they h8 being there or stressed out. Not gonna give out any names but it’s more towards the register section, you know who you are. Overall it’s a good store to buy in bulk and staff mostly helpful and enjoy working there.
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June 2023 by Brian R.
The absolute worst checkout system ever. Usually 1-2 registers open and a very long wait to check out. Most associates don't give a crap. Also, what's with the receipt that's a mile long. I think at that point it should go on standard 8 1/2 X 11 paper. I avoid this store when I can.
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June 2023 by Heather Stephen
The worst! The store is a nightmare. It’s impossible to find anyone to help you. They are terrible at keeping up on their stock of more popular items. More times than not we leave there with nothing or a fraction of what we actually need. Their lines are out of control and often just have 1 or 2 checkers. So frustrating. 2 stars instead of 1 because they have Thrifty Ice cream and it’s a favorite.