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December 2023 by Google user
I thought I was ok when I moved to new leaf hotel at sleep inn behind the airport but I’ve been experience bullying by staff their and other people also have too..do to I already have two jobs and got a appointment with rapid rehousing to start looking for my place..the new leaf staff put me and other people out just because they feel they can..I go to work everyday and and mind my business until the staff wants to bully me for no reason.. so I spoke up and it never gets handled..it lead me to be back homeless and I’m asking for a reason to why I’m getting put out they giving me no reason to do so..no one wants to get bullied by people who’s supposed to help them and they are not helping me..I’ve helped myself..the staff is out of control in that place and I need help..I don’t have money to spend on hotel rooms and food..when I should be saving up so when I get ready to live back on my own..the staff really is wrong and no one is doing anything about it..got so bad to the point they constantly will call the police on you for no reason and all the police will tell us to do is record everything..which I did because these people/staff do not go by the book on their own rules..it’s the weekend and they know I can’t get any help to call anyone about this..ITS REALLY OUT OF CONTROL IN THAT PLACE..someone needs to help us
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October 2023 by Lah Fitz
Was nice over the phone, they are full and isn't taking new clients, they also don't nt accept ahcccs.
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June 2023 by Cooper Loney
I spoked to a lady named Miss Bridget. She was very unhelpful. She acting as if I was putting her out when I asked her about resources. She was as close to rude as she possibly could be with out being straight out confrontational or rude. She said all the thing you would be told to say if there was a confrontation but she said it in a very rude way. Please get I different job if your not here to help other people. Thank you.
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October 2022 by Megan F
I've had mostly bad experiences here. I had scheduled months ago a appointment for my son to get evaluated. I make it very clear what my concerns are they tell me they can do the evaluation. Just for the therapist to tell me day of the appointment we can't do that sorry. Wayne M. The associate director was very rude, and unprofessional. They don't care about people at all by the way they treat and talk to patients and their families.
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October 2022 by James Robinson
The few times I’ve been down and out in my life I’ve seen some really unsafe, questionable, unclean institutions and establishments, and that’s more often the case than not (think places like CASS!).A New Leaf, however, was a much different experience for me. They gave me safe housing for over 3 months when I was fleeing a physically violent relationship, they provided me plenty of food, bus & light rail passes, and even threw some gifts to the residents living there when a couple holidays came around, which was above expectation.I would definitely stress to everyone that if you are in one of their shelters, you absolutely must be there to check in for the night by midnight, and stay there until 5 am. No exceptions. If you miss a night you might be alright, but after a couple missed nights they will remove you from your spot because they are required to in order to justify your being there and to keep receiving their funding.That’s pretty much why I ended up having to leave. Because I started wanting to spend a night here or there offsite, and if you do that enough, they will figure you have another option for housing. I also felt they could’ve done a better job screening incoming men to the facility to ensure they a) weren’t just claiming to be victims when they were the actual abusers, and b) using drugs and/or alcohol on the premises and spinning out of control. On two occasions while I was staying there, men had to be kicked out for making death threats and being crazy destructive and breaking things in blind rage, and I thought how ironic. Here they are claiming to be fleeing abuse, all the while exhibiting textbook domestic violence offender behavior.Only because of this ongoing issue not feeling safe, I give A New Leaf 4 stars. They get almost all of it right, and maybe since 2019, they’ve fixed some of the issues I had when I was there. I will say I am very grateful for their services and I’ve recommended them to other people in abusive relationships who need a fresh start and a safe place to live until they can figure out the next move. Thank you, New Leaf!
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October 2022 by Leticia Valenzuela
I enjoy them for myself but as far as for my kids they suck at getting them in. If you miss an appointment they put the next way far out it's just ridiculous but I'm sure they are taught to put notes on people's accounts for like no shows and missed appointments so everytime my son misses one bcuz I've had a few mix ups in the past they book him way far out and it's very sad and annoying to me personally as a mother who is active and have three children active. They don't have any consideration for that or work with you. Me personally great experience but my son and the scheduling really BAD!
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October 2022 by Kristine Johnson
I would not recommend this company! when I called they were extremely rude to me and wouldn’t see my daughter because her dad is serving life in prison and can’t sign the paperwork they wanted even though I have full custody anyway! My daughter was able to get treatment somewhere else and they didn’t deny her or treat me rudely
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October 2022 by Popeye Live forever “KingPleasureG” Popeye lives forever
I'm gonna say this I didn't like how I was treated at new leaf job site however this other new leaf place are filled with some big hearted people phenomenal exercises for you to deal with any situation dealing with your abusers I have gain allot of information an ways of dealing with my frustrations I thank every an I have learned how to have a equal relationships employees at A ? I appreciate you all an thank you to all the people who has donated to A ? also great food selections thank you for the Christmas gifts an many more thank you for giving me my power back!!!!! An Thank you the administration even though I we have had our differences I appreciate you all ?❤️Love you all DSMS
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October 2022 by PERSOP
I had prior experience and attempted to learn more. I observed the demeanor of some staff which was laudable. One thing is reasonable compassion. AZ has most types of help.Finding it is often frustrating. A New Leaf requires community assistance to provide assistance. "They" are actually m, "we".
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October 2021 by Ned
the absolute worst service possible. I am now homeless and received no help. Its been over 8 months and the number they give me to call just goes to a full mailbox. They clearly dont want to help.
