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February 2024 by Ryan Halverson
If you're looking for clothes then this is the place to go and the fact that it's located in a wealthy part of the city means they tend to have more high-end clothes! Not a whole lot of other stuff but lots and lots and lots of clothes. I go to Goodwill for cheap electronics, small furniture, and odd this's and that's so I struck out at this location.
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January 2024 by Tasha
Workers just walk by you as your talking to them one cashier with 20 people in line clothes all over the floor
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November 2023 by Anna Masten
Purchased a hutch and was told they would hold it for 48 hours. We didn't have a vehicle at the time to haul it away. We came back within the 48 hours only to find out they had sold it to someone else, even though we had paid for it already. The man who sold it a second time even said he remembered us buying it and it was his handwriting on our order receipt paper. Manager refunded us and also mentioned they've been having a lot issues lately with things getting some twice ? super frustrating and disappointing.
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October 2023 by islandgirlnaz
Hands down my new favorite Goodwill and if you are a Goodwill shopper like me you understand what I am talking about! This place is clean and well-stocked!!
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September 2023 by Kelli S.
Terrrrrrrible service. Rude. The store is NEVER clean. Ew. My friend and I went here for a quick trip, and could not have been met with a weirder vibe or energy from the staff. Ugh.
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September 2023 by Sara S
BEWARE WATCH YOUR DEBIT CARD!!!! Bought items and used their point of sale at register ONLY to be charged TWICE! Customer Service is a joke, 4 days and still waiting for the credit to be processed! Shop safely where the POS machine isn't double charging!!
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September 2023 by Marcy S.
BEWARE DEBIT CARD Duplicate charged!!!! Beware , went to this location and they double charge my CC!! Have been waiting 4 days for Customer Service to refund! Shop at you own risk!!
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September 2023 by S C
See pictures for prices they're charging for other peoples literal trash. $2.49 for an empty bottle with trash still in it, a (clearly marked) $3 puzzle marked up to 4.49, a glass votive holder from the Dollar Tree is now $2.49, and empty container of trader Joe's tea bags for $1.49. Why buy a product and throw out the trash when you can BUY the trash for MORE - without any pesky product inside?! This store is a joke. Cheap, used Shein clothing all over the place marked up 2, 3, 4x the price of buying it new. Same with Walmart brand - we saw a pair of Walmart jeans 3x the price we bought the same ones new for, Target brand, Kohls. You can even go to Ross and buy a brand new wardrobe there for less. I am not exaggerating in the slightest and that's what's sad. I miss what Goodwill used to be. I see a lot of this same complaint in the other reviews so I hope word is getting around about this. We didn't spend a dime here and don't plan to. Who else had this experience?
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September 2023 by sandon michael
this store does not believe in air conditioning. and the worker was RUDE. why is there only one line if there's two registers open? pendeja. don't treat ME like the weirdo for assuming there would be two lines.
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August 2023 by Josef Kruppenbacher
This store is fairly large, and has a good selection. They also have a large holiday selection as well. The location is also in a prime spot, off of power and baseline. There are a good amount of books to choose from, wide aisles, and curious employees. The thing that makes me give this store a three star review is where goodwill really screwed up: they don’t allow you to try out your clothes in store. Instead, they give you a one week return window, in order to return any clothing that you did not fit into correctly. This is extremely inconvenient, and a ridiculous policy. So for that reason, this store gets a three star review. I personally would shop somewhere else for this reason alone.***Update: so, we did have to return some stuff, and it turns out that they don’t give you cash back! Instead, they force you to take in-store credit. So, if you’re planning on going the route of having to return stuff, beware that you’re not actually going to get your money back! Instead, they will give you a gift card with your money on it, that you have to spend at Goodwill. Once again, I do not recommend you shop at this store. Now my review is dropping down to a one star.
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August 2023 by Debbi B.
I don't know what is going on with this goodwill! Last week I purchased a small rolled up and taped shut area rug for 12.00 I got it home, unrolled it and it was full of dog urine spots! Why would they hide that then sell it. I was in the area today and thought i would give the store another chance. I picked up a pair of jeans to look at and they had large blotches of menstrual blood on them. These things are disgusting!!! They also don't give refunds, only store credit.
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June 2023 by Leslie J.
Employees spray pefume, I am guessing to cover up the musty thrift store smell. However, there are people who have allergies and this is horrible for people like me who get migraines. We were unable to stay because of it.
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June 2023 by Dave Nelson
Cranking up some horrible female singer at maximum volume today, been there many times before never had to listen to loud irritating music like this, leaving!
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May 2023 by Courtney Moran
Joy is absolutely AMAZING everytime I come into this location. She gets to know her customers and cares so much about her work! She deserves more PTO or a raise!! ♥️
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April 2023 by Kyle Rota
Goodwills go through cycles where new managers take over, jack up all the prices, and the shelves fill with literal garbage that never sells. It’s obvious that this is what’s happening here and that the new manager is trying to turn thrift into grift. Broken electronics are weighing down the shelves so hard that they’re collapsing, racks are overflowing with overpriced clothes with holes, stains, and damage, yet the new manager is pricing things as if they’re made of solid gold. I’d recommend avoiding this location for the next six months or so until the current manager is fired or moved to another location.
