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February 2024 by Jordan B.
Dropped my dog off for a grooming appointment today. Wonderful service! Joan did an amazing job and gave her a cute little valentines day bandana. So sweet.
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January 2024 by Angel Richardson
Thought petsmart price match and they only price match with petco. I will not be a returning customer. Petsmart sucks and they are way over priced.
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January 2024 by David Anderson
Always a good experience at this location. Angel went above and beyond trying to help me find the right thing and save me a little cash. She also gave me the good scoop on the dog/puppy training they have available. All the staff at this location love animals and it shows. I'm so glad this is close to my home. This store has a great variety of everything at fairly reasonable prices.
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January 2024 by Lesley Marshall
Lots of pet items. Staff is always helpful. You can take your pet I side while shopping.
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January 2024 by Tom T.
Is this the lowest reviewed PetSmart in the country??? Constantly not ringing up the sale price. Have walked out multiple times after the tag on the shelf price doesn't ring up at the register.
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January 2024 by Tasha B
Visited recently and was unfortunately very disappointed by the live tropical fish section. Several dead fish, black beard algae, dirty aquariums. Nice selection, otherwise. I would not be able to buy fish here (I never want black beard algae again!).
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November 2023 by Ivana B
Yea, cant say anything good about the front desk to the finished product of their bath and brush service. Trust me, you don't want to bring your bigger dogs in here. From waiting out in the lobby to watching a untrained person handling your pup, to their terrible drying areas in the back…not clean, not safe and just do not recommend..
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November 2023 by datimo2120
If you have pets you already know how great they are. Full care facility.
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November 2023 by Julie Roseland
I have had nothing but fantastic experiences at this location! The staff is incredibly friendly and always ready to assist. The store is spotlessly clean, which makes shopping a pleasure. And I can't say enough about the amazing puppy training we're receiving from Trainer, Angel. She's patient, knowledgeable, and truly dedicated to helping our puppy learn and grow. We're so grateful for this outstanding service!
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November 2023 by Kathy Gniadek
The store is great! Friendly knowledgeable staff. Always clean.
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November 2023 by jamie monaco
The petsmart off sixty and signal beaut Have no feeder fish they can never keep them in stock. They always seem to be dying on them, not good.
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October 2023 by Espi M
We have been faithful customers for a long time of the Mesa/McKellips store (grooming, extensive purchases, training, etc) but today, it was the very last time we ever go to your store. We had a grooming appointment for our Luka with Joan and when my husband brought him, Joan (the attendant) demanded to see his rabies vax proof. Naturally, none of us carries that document with us at all times, and I could have easily texted it or emailed to them but she refused, she wanted to see it (I guess it did not matter that Luka was wearing his Maricopa county rabies tag on him). Her demeanor was so nasty and rude that it left us dumbfounded. We had been going to her for grooming because Jared left the store (he was the absolute best), but clearly, your store will be losing more valuable customers with employees with such a bad attitude. I have no problems with the rest of the staff, everyone was always so kind and so welcoming, but we will never return because of today's very unpleasant event with Joan. She does not represent your brand nor your customer experience.
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September 2023 by Justin
This is my go to PetSmart where me, my animals and occasionally my wife if she is off go on a daily basis to get our animals used to people as most their lives they have been kinda sheltered due to our schedules. They are treated like kings there and have become friendly with staff (especially if they want treats) and other animals.
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September 2023 by Justin Chimento
This is my go to PetSmart where me, my animals and occasionally my wife if she is off go on a daily basis to get our animals used to people as most their lives they have been kinda sheltered due to our schedules. They are treated like kings there and have become friendly with staff (especially if they want treats) and other animals.
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September 2023 by Jon Chatelain
a little pricey on that cat grass but still a great place to go for pet supplies