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March 2024 by Branden Edwards
Need new tires and wasn’t sure what I needed. I also didn’t want to spend an arm and a leg either. I was greeted by Brock E. and he was nothing short of professional. He knew what I was there for and guide me through the entire process and helped me select the best tire for my vehicle. I would high recommend going to this pep boys and ask for Brock.
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February 2024 by Mia Martin
I was able to make an appointment for the very next day; Doug gave quick and kind service and the Andrew got us in and out of there! Thank you so much!
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February 2024 by Marcos Valenzuela
Brock was very helpful. I was in and out in no time. 100% recommend
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February 2024 by Shaun Condie
Avoid at all costs. Told the service (alignment) would take 90 minutes. Did not get my car back for 5 hours. I was also told that I needed to spend $800 to fix my rear control arms and bushings. Took the car over to my mechanic after the alignment had been done and he said there was no reason to replace those parts. When I left the only way I could drive straight was turning my wheel all the way to the right (again, just paid $110 for an alignment). Took it back, they said it was the computer in my car and they would give it another shot AND that the computer would likely fix itself if I did the $800 worth of work on the rear. When I left it was not as bad but still had to hold the wheel to the left to drive straight. Since the alignment was under warranty I went to another Pep Boys on Higley and Mckellips, and I am so glad I did. They were shocked at the work that had been done and said they would have never have let me leave their store in the condition my car was in. They aligned the car and now it runs straight as an arrow. Again, do not go to this location. Take a little extra time and drive down to the Higley location, you will not be sorry.
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February 2024 by Jacob Baird
TL;DR PepBoys charged me extra for tire installation for no apparent reason.I really like this location, I’ve brought a couple of my cars here for basic stuff like tires and alignments. I recently brought my car in to get 4 tires mounted which according to their website should be about $115ish. Quite a bit more expensive than the $87 I paid for the same job back in 2021 on my previous car but I figured it was just inflation. I got home and out of curiosity looked at the receipt and noticed that I wasn’t billed for a tire installation. Instead I have a charge for $110-Miscellaneous, $10.99 in Miscellaneous shop supplies, and $10 in tax. My total came out to be $130 FOR TIRE INSTALLATION. That’s more than my alignment was. Since no one explained to me what I’d be paying or why my receipt has 2 miscellaneous items listed on it I can only assume that I was charged an extra $30 to pad that locations pockets. I will not be returning here for anything, not even for a tire patch.
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February 2024 by Jacob B.
TL;DR PepBoys charged me extra for tire installation for no apparent reason. I really like this location, I've brought a couple of my cars here for basic stuff like tires and alignments. I recently brought my car in to get 4 tires mounted which according to their website should be about $115ish. Quite a bit more expensive than the $87 I paid for the same job back in 2021 on my previous car but I figured it was just inflation. I got home and out of curiosity looked at the receipt and noticed that I wasn't billed for a tire installation. Instead I have a charge for $110-Miscellaneous, $10.99 in Miscellaneous shop supplies, and $10 in tax. My total came out to be $130 FOR TIRE INSTALLATION. That's more than my alignment was. Since no one explained to me what I'd be paying or why my receipt has 2 miscellaneous items listed on it I can only assume that I was charged an extra $30 to pad that locations pockets. I will not be returning here for anything, not even for a tire patch.
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February 2024 by Glenn de leon
Awesome service will definitley recommend this pep boys location. Kudos to Brock for an amazing and fast service (he replaced the tires even before the paperwork was complete). Doug was very helpfull and very profesional. Amazing job guys keep it up!!!
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February 2024 by Michael Morrison
Had an appointment at 1 today for two tires. They only had two techs on hand, yet still kept my appointment on time. I was in and out in just over an hour, And they even plugged my front tire that had a screw in it at no cost (maybe because of the purchase of the tires). Doug, the gentleman at the front desk was very informative and professional.
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February 2024 by Damon Lau
Great service on a last minute notice! Carlos and Doug were able to fix my tire fast on short notice and were friendly with great service. I recommend if you need help in a pinch!
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February 2024 by Edward Schieffer
Friendy Brock and all the employees are fantastic -
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February 2024 by Caleb Morris
Awesome people. Had a sudden flat tire right around closing and they stayed passed to fix it up. I'll be coming here for any car stuff for sure
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February 2024 by Madalyn
Second time here, I came in for a tire repair this time and Brock got it done in minutes! Thanks guys!!
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February 2024 by smooth sailing
Derek my technician gave me a hand on fixing my tire , took care of it promptly. Thanks
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February 2024 by Valerie Harvey
Their customer service is the best by far, thank you Carlos for the great service and very trustworthy. I will definitely be coming here if I ever need my car serviced again and I will be recommending them to my family and friends. Thanks guys ?
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February 2024 by Arthur Kane
I trust Pep Boys back in the past and still have my Vehicles service by Pep Boys. Good quality work and they are upfront with prices.Great service!!