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March 2024 by 1Yelper ..
First and last time I'll go to this shit hole. I called ahead of time and spoke to Jay. She was very nice on the phone, answered my questions, created an account for me, and even placed a mobile order for me! Thanks Jay! That was the last of any sort of customer service. Upon arriving, I'm greeted by Kayla outside. I remember her sorry ass attitude towards me and the food stuck between her braces on her lower jaw. I also remember telling her that it was my first visit ever and that I already had an account (thanks again, Jay). She claims I don't but insisted on making a new one for me. Ok, sure. Now I'm allowed to enter and when I do, I'm smacked in the face by a giant wall of weed stink. Clearly someone is smoking marijuana inside this establishment. I didn't catch the name of the bitch behind the counter but she was short and direct with me. She knew what my order was and told me my total. No recommendations, no smile, no upsell, no mention of first time customer specials, no effort from her at all. It was at that moment, I decided to walk away. Personally, I took my business across the street to The Good Dispensary and you should too!
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February 2024 by Andrew
First time and last time visiting . Budtender wasn’t helpful I had to pull up my phone to Leafly to see what was in stock . But she did let me know the package was biodegradable. FYI Jenny kush x galactic rtz is fire !
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February 2024 by Calvin Morning
I just left Nova dispensary after being disrespected at the MINT. Customer service here was wonderful and I got a great deal. Nova has a new customer. Thank you for disrespecting me at the Mint. I think I'm gonna be very happy with my new place to spend my money? and it's closer to my home
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February 2024 by cheryl Rock
My go to store! Great products and the staff are super friendly!
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January 2024 by Joy A.
online ordering is super quick, staff is friendly, good deals!!! they have rotating specials so i go different days for different categories. definitely recommend
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January 2024 by Natalie Wyatt
I've been a bud tender for many years and I would NEVER EVER turn away an order or customer over 5 cents! Yes, a nickel. Gavin was literally going to take off an item over being 5 cents short! I mean really? Like, I get it kind of.... but seriously? Thankfully another employee had a nickel and saved me. I'll stick with Sunday Goods dispo.
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January 2024 by JPDMEEK
Great place. Excellent and knowledgeable staff. Good specials all the time
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January 2024 by mark smith
Great deals n products
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January 2024 by A. H.
The Dutchies are potent but harsh. Tell them to get a real filter on those things.
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January 2024 by Montana Eaton
Don't forget any personal belongings at this store. The employees WILL steal it. Then when you finally convince them to return your property, it will be missing some pieces. This place is run by dishonest, immature children.
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January 2024 by Sara Coble
Friendly staff, great selection and super offers
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December 2023 by Brandon Kilian
Even though the pay by card was down.$2 atm fee was great to see
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December 2023 by Michael T
They have card pay, but they do not take chase cards. Credit cards are a higher charge.. terminal is a 2$ charge. Hard to tip when you just spent 2$ already. I don't really feel like tipping dispensaries. Unless they went way and above the call of duty. Almost just make a few selections, give you what you want, which is a service they have to provide. It's kind of like tip in the mail carrier cause they brought you the mail. It's tiny, Don't have all the extras like rolling papers and so forth. Staff were pleasant and knowledgeable. I think this is important and key. All in all, I would probably go back there. Although I do like the draw of the value of bigger stores like mint. Nova good find..
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December 2023 by Candice Coppedge
I just gave to share my experience with Nova and give my recommendation . The staff is always so nice and helpful.The shop is kept nice and clean. Izik the manager is so nice and always goes above and beyond for the customers. My friends & I go here everytime and Im so happy with the service every time! Thanks Nova crew Hannah your the best!!!
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December 2023 by Anthony DeFoor
This is hands down my favorite place to buy smoke. Great products and staff. The security guards are also really chill.
