Norm's Watch Repair is a family-owned and operated business that specializes in repairing watches, clocks, and jewelry. Customers praise the shop's quick, professional, and friendly service, with one reviewer describing the battery replacement process as "quick, professional & friendly" and "at a very reasonable cost." Others highlight the business's fair pricing, fast turnaround, and excellent customer service, with one customer stating that Norm's is the "ONLY place I ever use for watch repair/battery replacement." The shop is known for its knowledgeable and personable staff, who are upfront about their abilities and will not take on a job they cannot handle. Overall, Norm's Watch Repair is a highly recommended destination for watch and clock repair, with satisfied customers consistently praising the business's expertise and trustworthiness.