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January 2024 by Barbara rollman
Sorry, not visited. Could be great
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January 2024 by Jason “Capone” Moore
Customer service is poor and the employees are rude
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December 2023 by John Paul
Good place, great prices, also the subway next door is on point.
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December 2023 by Lamberto Parra
Excellent
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November 2023 by Steve Urkle
Yada yada yada
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August 2023 by Mike Randall
The worst service I have ever seen. 5g is supposed to be the new thing, mine is always on 4g and even then this pos phone and it's service never work. It 100% should be a criminal act to charge me a month's of service fees when half the time it does not work. This service gets worse every year. I will be switching.
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August 2023 by Alex B
The sales lady is amazing. Thank you
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April 2023 by Sandy Radley
I bought a phone on April 10th from this location and since walking out the door I have had nothing but issues and terrible customer service. Their solution to the problems with my brand new phone was to replace it with a used refurbished phone. I asked for my money back for the phone, the manager offered me $17.00 for the tax that I paid on the phone. I have never been treated with such disrespect. Do not go into this store, the same could happen to you.
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December 2022 by Jeffery Pinosky
When you don’t have a lot of money, and your credit is not the best, and you need a connection for the outside world of communication, this is the place to be. Great customer, service, and knowledgeable, that means the world to me being in a business world as I am.This is Jeff, the owner of Classic Shades Painting Water Damage & Restoration Services l recommend metro by T-Mobile.
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September 2022 by Debbie Dunnell
The young lady was very helpful she seen that I have very high anxiety call me down and help me with my problems with the phone
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February 2022 by Ashlie Johnson
Gentleman working screams from back of store asking if someone needs help doesn't come out until you start talking. Very rude and not helpful! I will never use this metro again!!
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September 2021 by Melissa Edwards
Great customer service. Went in for new phones.Got a great deal on phone and accessories. Fernando store manager and Aribeth took great care of us...Being an older couple you worry about being cheated. They both honest and up front about all costs and fees. Walked out very happy.
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August 2021 by Placide Jumonville III
Above and beyond the call of duty in customer service! The store manager, Humberto, diagnosed and corrected a mistake that Metro Customer Care made on an unlocked phone for a phone swap from our old phone. Humberto is knowledgeable, friendly and worked very efficiently to fix the problem and verify that it was fixed. We'll be doing our future business with him, and you should too!
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August 2021 by fallon weatherford
Very nice customer service will be coming back
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October 2020 by James Dewey
Debit machine out again took me forever