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November 2023 by Jon Matalucci
Great experience. I dread shopping and usually make due with whatever a search engine provides. Mario helped me both times I stopped in. Painless, frank assessment and solid recommendations. In and out, no fuss. Just needed a couple of jackets, got exactly what I wanted and some minor alterations. Really appreciate the late hours. Thanks again Mario.
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September 2023 by Samuel L.
I ordered a suit and explicitly asked them to correct the seam between the sleeve and the coat because when I put it on padding and fabric jutted out. Their response was "that's normal" and refused to fix it. The entire point of tailoring is for it to be customized to the person's fit and preferences. What is normal doesn't enter into the equation (and it wasn't normal anyway). And while I got my money back, because they didn't have a choice, I didn't want my money back. I wanted the suit I paid for, the alterations I paid for, the alterations they said they would do. The fact that it wasn't done right in the first place is an annoyance at worst. But mistakes happen. It's an unfortunate part of doing business. Over a large enough sample of products, there will be mistakes. But when they happen, you are supposed to fix them. You're not supposed to sit there, while wearing a suit whose shoulder seam very clearly doesn't look the same as the altered one you just handed me, and tell me the suit is normal. I could physically grab the excess material on mine yet couldn't on theirs. Refusing to fix it was bad enough, but I suppose they have the right to just return the money, but trying to gaslight me into thinking it was ok and I was just imagining things is a level of unacceptable that I have never in my life experienced.
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August 2023 by Celina P
I accompanied my fiancé to this location after receiving poor service from the Men’s Warehouse in Gilbert. The experience was great at this location. The staff was very helpful and knowledgeable. I would recommend this location.
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July 2023 by George Johansen
You know, there's something special about walking in to a store that has everything you need, and the expert help to help you find it. Bill was amazing in providing advice and suggestions. Men don't like clothes shopping, so quickly providing service and expertise is most helpful. And then, having what you need, when you need it makes a big difference.Highly recommend this location, and kudos to Bill.
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June 2023 by jeff tuggay
Rented a Black suit from here, I haff asked to be measured twice so they would get it right. Pants ended up being 2 inches short and when I had returned Suit I had expressed my displeasure about the pants. The lady re-measured my leg an yes the were 2 inches short on the invoice!!! Paid $175 and not being able to wear pants is not good service would really like to hear from Some type of management from this place if not will not recommend this place tip anyone!!! Not good business. I will update at later date if anything is done!!!!
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June 2023 by Jeffrey Tuggay
Not good pants ended up being 2 inches to short ( even asked her to measure twice to make sure) paid $175.00 for rental of suit. When I had returned the suit another lady re-measured my outer seam and it was 2 inches to short she agreed from what was on the computer. Not Good Business will not recommend to anyone to go to this location!!!!
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June 2023 by Krystal Hare
The store set up is appealing, easy to shop and has a variety of clothing options. The team was informative and eager to assist. Altogether a wonderful experience!
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June 2023 by Kaden Done
Really extremely rude humans that work here, I'll tell you that.Only ONE employee had treated me with respect.It was a simple day where I was happy and looking to get my suit fitted for a wedding.It was my first time getting a suit fitted, so for me, I didn't care the price or didn't know what to expect. I just needed it to fit me well. I asked about fitting it, and the first thing that came out of an employee's mouth was "Oh that's pricey, what did you need done? It can be really expensive, are you sure you have funds for this?" (This is literally exactly what they said.)I said "I really just needed some advice on how you can help me fit the suit to my own figure, and I have more than enough money to pay for this, for your information."I got measurements taken, and left without regard to anyone there. They obviously didn't need my money, and didn't respect me.
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April 2023 by Riley Kobylarek
Jared was very helpful from the moment I walked in & made my 1st suit purchase an amazing experience! Wasn’t easy finding the right slacks but he was more than willing to make sure we did. Thank you guys again! Can’t wait to rock this wedding fit!
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March 2023 by Good Reviewer
I was in there to get fitted for a suit for my sister's wedding. It was very short notice and Rosie helped me out. She was very professional and provided amazing service. The other staff members were helpful and friendly as well. 10/10 would definitely recommend to anyone who needs a suit fitting or formal wear.
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February 2023 by Brandy S.
We had a funeral to attend in 2 hours when my husband's shirt needed to be replaced. Walked into the store and was immediately greeted by Mr. Bruce. He assisted with finding us the perfect shirt and even helped us make it presentable to wear ASAP! We will be buying from this store for our future needs.
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February 2023 by Hunter Crawford
This store was amazing the staff was so friendly they did everything they could to make my wedding suit Buying a breeze. They helped my best man get fitted in no time and we walked out happy and looking fine! Thank you everyone at this store!
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February 2023 by Billie Rae Moore
It had to be one of the most pleasant experiences I have had shopping.Rented a tuxedo, needed it in 2 days time. Great customer service. Very reasonable price! Highly recommend!!
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January 2023 by Margo D.
My husband and I have been shopping this location for all the necessary men's clothing for nearly 20 years. There's most definitely a very good reason for this; we've consistently been pleased & excited about our purchases and experience, and never regretted or been dissatisfied in any way! How many businesses can you say that about?! This includes alterations, from the simple to the intricate, which are done expertly on-site.Although we're partial to the manager Rosie, who "took care" of us yesterday and has previously, other wardrobe consultants have helped us in the past. All of them are consistently professional, courteous, and warm, knowledgeable as to style and fit, and attentive to OUR wishes and needs. We've always found selections to meet with our approval as well. They carry accessories such as ties, belts, socks, shoes, and wallets. We've never waited more than a few moments for help.... Yesterday we looked at Dillard's then Macy's only because we were in the Mall already, found nothing, then went to Men's Wearhouse and bought everything we wanted! Thank you so much to Rosie and her fellow consultants! We honestly love you!
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January 2023 by Shey P.
Don't come here.... I went and bought a suit for my wedding and used their tailors. I got the suit back and the pants were too small, like almost rip with one step. So I tell them to undo what they did on the thigh and just keep the calf the way it is. They say that they didn't touch the pants even though I have a picture of the pants not fitting that way when I bought them. I wear the same size work pants and weigh the same. I tell them this and show them the picture. They say the best they can do, is have me pay to alter and let out the thigh some more! I say no and ask if I can switch out the pants for a bigger size and they say WE CANT DO THAT CAUSE WE HEMMED THEM ALREADY! So money down the drain when I'm already spending a lot for a wedding. Sketching location, go to a different Men's Warehouse or a different suit place altogether!