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March 2024 by Nalleli Guzman
I would never refer anyone to this daycare. I pass by this daycare on my way to work and it never fails. Each time I pass by I remember my 2 year old boy crying in terror. I kept being told by the staff that it was perfectly normal and that it may take weeks for him to adjust. But, I’m glad I listened to my motherly instincts and took him out of there. On my sons first day and after telling staff it was his first day, he cried. I waited in the lobby to see if he’ll come down and didn’t. When I get up to take a look I see him tugging on the staff sweater seeking compassion and the lady just pulled away from him. So mean! When I confronted the team lead she just said it was because they have to respond to other obligations and wouldn’t be able to console him. When I went back to pick up my sons belonging , I heard one of the staffs yelling at the children upset at them - I didn’t see what the kids had done so not sure about that. What I do know This place is definitely not for me, I wholeheartedly regret taking my son when he was only 6 months old who couldn’t talk to defend himself. At least at 2 he may not be able to talk in complete sentences but his emotions said it all. Parents please trust your instincts and listen to your kids emotions if they don’t want to go it’s for a reason.
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September 2023 by Candace Carey
We experienced child abuse at this center. And when my son would try to confront the teachers in front of me they would respond to him with “no I hurt your feelings” my son straight up told her “NO YOU HURT MY ARM”
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August 2023 by Nancy Corrales
I have been searching and calling daycares in my area for my toddlers and I called this place despite being hesitant due to the reviews. Now my review is only regarding the experience I had on the phone when I called. The person giving me information was speaking to me as if she was annoyed that I was asking questions. She asked me if my 3 year old was potty trained and He is almost fully potty trained but not fully But that can change in a few weeks I totally understood that he would not be accepted until he was potty trained but I continued to ask questions regarding prices and discounts and she did answer me but with every answer she would continue with "but he has to be potty trained" I even said I understand I would still like information but she was so rude answering every question "but he needs to be fully potty trained" I felt as if the conversation ended when I said he was not fully potty trained. I am not looking to start my kids in daycare tomorrow it will be weeks before we enroll them so I don't know why she was annoyed and rude. Well 1 benefit from the conversation is that she convinced me with that call that this day care is not for our family and not because my son isn't potty trained but because I will not trust my kids to be cared for in a place that treated me like this over the phone. I can't imagine how this person would speak to children if she was around them.
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August 2023 by Jessica H.
My child is only 2 and has not been there even a week. Already she has caught some sort of dirty disease called HFMD. She's miserable and rightfully so. The staff admits that they had other cases and did not tell any of the parents. Then I get this email today that was sent to all parents pretty much blaming my baby for bringing that into their daycare. NO. I had a feeling when I did the tour that i want going to like this place. I should have trusted my gut. There are other things as well but I am not going to blast them as if Im just bitter. I would just be careful before sendidng your kiddos anywhere. Do your homework. I was in a rush. And look what I got?? HFMD...Yay!! Thanks a lot.
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April 2023 by Tito Espindola
Would never recomend this location. We you walk in you will most likely hear 1 of the teachers always yelling.. staff is rude an aggressive Definitely we'll be reporting them and reaching out to corporation. ⭐️⭐️-5stars ⭐️⭐️
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April 2023 by Gabby Rogers
Definitely read all the reviews but tried not to allow them to affect my decision and that was a HUGE MISTAKE. They have been short staff which is understandable so in the morning you have to call and get on a list which I did. I showed up to drop my child off and was yelled at by another staff member in a completely different room that I couldn't leave my child.. I have never spoken to this staff member and she is not a teacher in my sons room so i didnt know who she was. I then grabbed Kellie to ask if I was on a list and idk who this staff member is telling me I can't drop off my child, Kellie confirmed I was on a list and while she was explaining to the other staff that I did call and was on the list the staff member stated in front of Kellie to me, "this girl has a name and we been calling so you need to update your number since you obviously put it in wrong" my number was correct and come to find out the whole time she was confusing me with another parent.. completely inappropriate and unprofessional. I didn't feel comfortable leaving my child that can't speak for himself and I un enrolled since I felt this way.I came to pick up my child's belongings and was yelled at from across a room from Robin stating "come have a talk with me" I stated that I didn't want to continue and I just wanted my belongings, she got my bag and aggressively tossed it at me... I am 100% glad I took my child out. If they ALL act that way in front of other children and staff is comfortable being that aggressive, I could only imagine what they do when no one is around.
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February 2023 by Karlie Ketchum
Where do I even try to begin? This place is without question one of the best places I have ever enrolled my son in for a learning experience.I wanna start with Miss Kellie. She is the center director, and when my son was first enrolled here, she was a staff member. The moment the center went under her leadership, it changed for the absolute better. This woman LOVES all of her children, greets parents & all children by name, and always invites families to offer their input and support. She is constantly coming up with activities and programs such as Homework Club to keep the children engaged, curious, and excited about coming to school.Next, we have her right-hand lady, Robyn who is THE epitome of the perfect teacher. She is the Assistant Director, but she used to be my son's teacher prior to moving into her new role (AD). She was always one of the best parts of my day and managed to make morning drop-offs a blast. I am so thankful for her.Then you have some other rockstars like Miss Mkayla, Miss Sabrina, Miss Shawnee, Miss Abby, and many more (sorry if I forgot any of you!). Don't think twice about enrolling your littles here. Just do it. They will be loved and nurtured beyond words.Thanks Dream Team!
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January 2023 by Josh Murphy
Our lil one has been here for almost 3 years and we have loved every teacher and all staff alike.Her cognitive development /potty training/ social interaction have all been accelerated by being here.Thank you to allLove from the Murphy Family
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January 2023 by Becky Yourk
I only leave reviews when I feel strongly about a business. Good or bad. I hope this review can help a child avoid being bullied by an adult or help a parent make the tough decision of finding childcare they can trust. There are a few good staff at this location, but the rotten apples have been allowed to get away with treating children in an unacceptable manner. The way Shawnee yells at the kids is not ok. Little kids have big emotions and they need to be cared for with compassion. If they misbehave or don’t follow directions, screaming and belittling them is not the answer.
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January 2023 by Nicole Greene
hands-down this is the best daycare in the world! Miss Kellie, Miss Robin, Miss Abigail, Miss Makayla and the list goes on and on of all the phenomenal women at this facility! they do daily curriculum with my two-year-old and he is learning at a rapid rate! Our son comes home doing new things all the time and my husband and I are so blessed to know that he is in good hands each day when we drop him off!! thank you ladies for all of your hard work!
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January 2023 by Gi Gi
If you want your child to feel safe, loved and treated kindly, DO NOT SEND THEM HERE!! Unless you’re ok with your little one being screamed at so loudly by Shawnee that it’s heard from the parking lot or having her squeeze their arm hard enough to leave a bruise, DO NOT SEND THEM HERE!! If it would break your heart to hear your 3 year old child cry uncontrollably about how they “hate school” and “their teacher is always mean to them,“ DO NOT SEND THEM HERE!
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November 2021 by Monica Estopellan
The place is incredible, very beautiful, but I can't say the same about Courtney Espinoza, the director is a person who can't be asked anything because her answer was always no, call the corporation, oh, nick, he constantly changes his work schedules without taking into account one's opinion promises positions and schedules that later one does not comply makes one work long hours without asking if one can oh no at first glance he seems to be a very good human being but in reality he is a despicable person without a heart psychologically abuses some employees for that nobody lasts there
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November 2021 by Brianne Clark
Not enough words to express how much this center meant to me and my kids. They have been nothing but accommodating and loving and it truly felt like they were a huge part of our lives. I was so sad to leave. My daughters infant teacher, Miss Jackie was the best. I had no worries or concerns with any of the staff members. The director, Courtney was also going to be missed. She got the time to know everyone and understand each individual child.
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November 2021 by rene frederick
What I like about Kindercare is that the staff is so friendly and helpful. Communication is great, also. Kindercare is always on top of their game in providing cleanliness to their center, and follows all Covid-19 protocols in order to keep him safe as well as their center. I am always kept well informed about what is going on with my grandson's daily progress at the center. Parents are able to receive update throughout the day, including pictures which is a big plus in my book. Even, though my grandson attends pre-schoool in the morning hours, Kindercare is able to continue his education in the afternoon hours. My grandson loves to attend daily, and is getting the social interaction that we all need in these times. This is his second center he has attended, and the care has been great at both centers.We love it!!
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November 2021 by Holly Brewer
DO NOT SEND YOUR KIDS HERE!!!! The director forces the employees to come to work and be around the kids while sick. Employees are not allowed the time off to get COVID tested when they are showing all the symptoms. Protect your babies don’t send them here. If I could give it ZERO STARS I would
