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January 2024 by Jacbee joo
Very creepy man today December 30 2023. He was in river view mesa Joann store. He was wearing a mask and following me and my daughter and getting too close.. I feel unsafe so we immediately walk out. It’s not pandemic but he has a hat and a face mask.. creepy looking man. Please be careful when going to that store esp. with young daughter.
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January 2024 by Kitty McDonald-Neal
Pleasant service and a wide variety of items. Store is clean and bright and the staff is willing to see if there are other stores have an item in stock if they don't.
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December 2023 by Sharlene Pantic
Pretty good selections and very decent service. Nothing exceptional but I would definitely return if I needed something there.
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November 2023 by Tootsie Lue A.
Good selection of fabric. And sometimes I can find some cute seasonal items that are mark down low. The only complaint I have is that, the customer service with the employees are hit or miss. Some visits you can receive a friendly sweet welcome with a smile on top and other days it's like everyone took a cranky pill with a drink of, I'll ignore you until you leave because im too busy to acknowledge your existence...If the other Joann stores weren't so far apart, I would definitely change stores at this point.
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November 2023 by Erica Trinidad
Everyone is so wonderful they are very willing to help in all situations, even teaching me how to figure out percentages. I thank you all for being so kind and generous. Thanks for letting me in even though it was closing time. Wonderful experience here.
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September 2023 by William Helmen
I would like to recognize Susie for her amazing help today. I came in looking for fabric and thread to make a bike packing bag but I have limited knowledge of sewing and fabrics. She came to my rescue and helped me pick out all the best things for my sewing project. I wonderful employee she was incredible helpful and thoughtful. She should definitely be given some form of reward for being so good. Thanks Susie!! Only reason for 4 stars is because the store was out of stock on some thread and needles I needed.
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September 2023 by Ellie Sn
Helpful and nice employees. They helped me find what I was looking for quickly ?
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July 2023 by Caylee C
Girl at the cutting counter with tattoos was rude and had poor customer service. She made us feel like we were bothering her. I would rather take my business elsewhere that treats customers kindly.
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July 2023 by Matthew A Green
Everything we need for our car upholstery projects! And, usually sales savings going on for various items. Be sure to download the app too, it awarded us 50% off on the price of this sweet cutting board !
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June 2023 by Diana Meixner
Joanne's is over pricing their home decor items.......most if their 5.00 or 10.00 items are now 24.99......it is ridiculous. I walked out of there and went to Hobby Lobby and left there with a cart full of similar items marked at 12.99 or less........the o ly thing I found overpriced at Hobby Lobby were their fake flowers..
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May 2023 by Tashina Taliman
I always enjoy going to Joann’s for my fabric & deco needs. However, this location use to be one of my favorite places to go. I’ve never received any problems with this location before. But, when my nephew needed to use the restroom, they were locked. He asked a associate and they told him it’s not in service. Then when I asked the cutting counter, since when are your bathroom locked?? They stated it’s because people do drugs in there. Then, I said to her, does my nephew look like he does drugs?? She didn’t know what to say. Then I asked her if she can please unlock the door so he can use the restroom. I shop at Joann’s All the time & at different store locations and I’ve never ever heard of this. It’s seems this location, discriminate against people or their too damn lazy to clean it and just tell people it’s closed, due to “Not in Service “. PS: there was no sign that states this. I pray they change their attitudes towards people. If their restrooms are not in service- I wonder where their Staffs go to use the restroom. Might as well have a sign that says Staff Members Restrooms Only….. I hope they fix this or that this attention goes to upper management or the companies Head Person. Very Disappointed in this Location at Mesa Riverview in AZ.
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March 2023 by Gennatheblob
This Joanns is always so well stocked especially in their yarn department. Their staff is always willing to help even when I ask for the weirdest items (went in to find a wax seal stamp that was in the jewelry section for some reason and they helped me find it for 30 minutes without giving up). It's officially my favorite Joanns
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February 2023 by Arlene Stalzer
Store is always clean, employees are willing to help. They usually have what I came for. I just wish I didn't have to fuss with coupons.
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February 2023 by Natalie Bakke
This has been my go to Papercrafting store for 23 plus years. But I am so disappointed with the merchandise that carry anymore. They no longer carry holiday themed stickers, stamps or paper ( single sheet or pads). And the once wonderful sales or coupons are long gone. Even the after Holiday sales are lacking. They have become more of a home decor store and no longer a Craft store. It is expensive to shop even their off brand merchandise. I wish I could say they were well stocked in organizing items but I can no longer count on them for that. Often almost always the employees can't even find the Art Bin Magnetic sheets because they only get 2 in per order. I just hate the slide this once amazing store has done. Nothing use to be anything more fun to shop here. No longer the case.
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January 2023 by Michelle “Chel” Seton
This Joannes doesn’t seem to have all the stuff you need in one stop. I go here because they do have some good sales and rewards thru the app. The workers are not really friendly. You can tell they’re just there to get a paycheck and nothing else. They act like it’s major wish for them to help you with something. I’ll still go back because it’s close but they could change a few things. Order more stuff. Make everyone smile lol
