I will never take my car to anyone else. Mike Rios the service manager and Albert the master tech are the best in the business. Truly great people with the best service around.
February 2023
Toby in service is extremely rude and unprofessional. Hung up the phone on my face after he tried charging me a diagnostic fee on a car that's still covered under bumper to bumper warranty. Also tried charging me a restock fee for a part I never told them to order. They're a scam STAY AWAY.
September 2022
Came to get some parts for my vehicle recently, was met with very impatient and rude staff.
As your Mesa automotive dealership, we’re dedicated to delivering high-quality service to you at every step of the car ownership process. That means delivering genuine OEM parts to our customers whether they’re planning a DIY home auto project, need repairs at our dealership, or want to improve their car with new accessories.
Coulter INFINITI’s service department keeps a large inventory of factory OEM parts in stock at all times because we know how important it is to fit the vehicles we’re servicing with genuine manufacturer parts. In fact, using factory parts over aftermarket parts can be the difference between having a car that lasts for ten years or more and a car that dies out prematurely.
