Import Auto Experts has been a trusted auto service provider in Mesa since 2010, serving both import and domestic vehicles. They offer a wide range of services, including transmission work, air conditioning repair, suspension replacement, and scheduled maintenance or vehicle inspections. Customers appreciate that the shop provides dealership-quality work at non-dealership prices, making quality auto care affordable. They also offer financing options to help customers get the service they need regardless of budget. Many reviews highlight the honesty and dependability of the staff. Customers report that the owner and team are honest, fair, and do not push unnecessary repairs. For example, one customer praised how Import Auto provided a better quote than a dealership for engine work and successfully repaired a Subaru engine. Another was pleased that a small solenoid replacement on a Mini Cooper was done quickly and inexpensively, saving the customer from costly transmission replacement. The shop is known for quick, professional service and fair pricing. They handle complex jobs like catalytic converter replacements efficiently and accurately diagnose issues, saving customers money by fixing problems properly the first time. Customers also mention friendly staff and good customer service, with some noting minor delays in digital reporting. Overall, Import Auto Experts is highly recommended as an honest, reliable, and affordable auto repair shop.
Great first impression, will be back. 5 cars in our household and I can’t keep up with the maintenance. Needed help on an Audi catalytic converter, (PITA), and Import Auto handled it in stride. Quick, professional, and fair pricing. Excellent all around!
November 2024
Service was great and the staff was helpful and friendly. The owner is very friendly also. No upselling, I will be back.
October 2024
Very professional, straight forward and do a very good job.
