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November 2023 by Selene Ruiz
Most definitely the easiest car purchase I have ever made !!! Extremely please with everyone there especially Terrell , he explained everything with ease and great detail! Highly recommend!!!
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November 2023 by Sherry Simpson
I was really surprised by the following:1. The car, that I had picked online to look at, was actually there on the lot. (No bait and switch).2. Hesitantly, I choose to answer a few brief questions online for a pre-approval before going in. The terms of my pre-approval was super quick and seamed more then fair.3. The terms that I was offered was 100% honored at the dealership and did not change.4. I received excellent customer service while there. Albert was great!5. I actually left the dealership with the exact car I wanted (even with my poor credit).The interest rate was high, of course, but my payments are going to be less then $500 per month. Renting a car was going to cost $1,200 per month. So, in this context, I'm seriously saving money.Overall, if your credit is poor and you really need a car, it's well worth the time and effort to buy one from them.
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October 2023 by Cassandra Yazzie
Our sales person named Andrea, helped me in getting the information I needed to make an informed decision on a great vehicle for my budget and likes. She was very quick in paperwork and no hassles. Highly recommended to anyone.
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October 2023 by Armella Doyle
Andrea was extremely helpful and very knowledgeable about the different vehicles and truly helped me make the decision that ultimately is helping my family. My experience from calling and Andrea helping me over the phone down to her helping me in person choose the right vehicle has been a phenomenal experience. I am glad I came to this location!!
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September 2023 by Amanda Woodard
I had the absolute best service here! Joanna was incredibly helpful, thorough, and patient through the process and her manager David also went above and beyond to accommodate us and ensure a good experience. When I am ready to buy another car I wouldn't dream of going anywhere else and I am thoroughly satisfied with my car, as well as the financing process.
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September 2023 by Esther Prescott-Falevai
Then buying process was great, esp with Joanna. Super easy with her, everything explained and the selection was great. Was there 2 hours tops. Thanks DriveTime!
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September 2023 by Bri
As a first time car buyer, Joanna made my experience very comfortable. She fully explained everything and was able to answer any questions I had. Overall I had a great experience and will definitely recommend Drivetime to other car buyers!
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September 2023 by Mac Gott
Andrea was great and very patient with me as I did have a lot to consider about my purchase of this vehicle.If you’re looking for some one that is not pushy and will help you with a vehicle please contact Andrea at the Mesa DriveTime location. She is a 5 star saleslady
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September 2023 by Brandon Emamalie
Great customer service and Joanna made my buying process super quick and simple. She was very happy to help with any questions and really knew her stuff especially when it came to the financing side. I highly recommend this place
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August 2023 by Ruben Leal
Thank you, Joanna, for your patience in getting us through this somewhat complicated purchase. I don't think that most people understand that a primary vehicle is a tool, and not a toy, used to get you to work, and sometimes is part of the job. The best tool not only accommodates your needs, it's also reliable and available when needed. Your patience in working with us, with me, gave me the time I needed to show my son that sometimes it's better to get what we need rather than what we want. I tell you, when we got home, he was a very happy young man. I know the choice he was trying to make would not have kept him happy for long. I can feel that the longer he gets to know his "new to him" F-150, and how it will serve him well in his early career, he will learn the value of a good work truck. My personal wish was that it would have been a Toyota, but, this'll do just fine.Blessings!
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July 2023 by Susy Lopez
We had Dylan, he was super and beyond amazing! He really took the time to help us and get the best option for us. We couldn’t be more pleased how he assisted us and was extremely patient with us. He went above and beyond to make sure we got what we wanted at the best price possible! We’re truly grateful for his kindness and compassion we love our car and we wouldn’t be able to say that if it wasn’t for him. Dylan thank you so so much!
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July 2023 by Beard Latonya (Rhonda)
The best day I had in awhile was with Joanna. She made sure I got in my new beauty. ??? Thank You for your great service at Drive Time.
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July 2023 by Jennifer Goode
Terrell was very helpful, along with Dave. They helped my mom get into a new vehicle and keep her old one. Overall, I’d highly recommend this dealership with these two.
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June 2023 by Ciara Pastrano
From beginning to end, DriveTime has been amazing!! Terrell and Dylan were both so helpful! So patient! And so kind!! I was super nervous as I'd never bought a car before, but they were honest from the get go, never pressured me into it and communicated everything every step of the way. I couldn't have asked for a better experience. Thank you guys so much!
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June 2023 by JT Trevino
I worked with the Assistant General Manager David Shaffer. He was personable and showed great customer service skills. Thank you for your help and knowledge in making the car buying experience with Drive Time hassle free.