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April 2024 by Katie M.
Horrible service, I came in simply for a title and register a vehicle I had bought from my uncle older family member after his wife passed away. I went on a Sat morning, 04/13 it wasn't super busy I pressed the button for title/registration and within about 5-7 mins I was at window number 6... Younger looking female, I tell her what I need and she first asks where is my bill of sale, my uncle got the duplicate title and already plugged my info into the spaces on the title. I told her I didn't have one, She then proceeds to tell me, Let me see the title, looks it over for maybe 20 seconds, and she tells me "Nope we can't do it". One of the dates which all were the same date but just one spot looked like he originally wrote a 9 and then made it darker with an 8, (he's an older man so probably got days mixed up, and this was also a day or so after burying his wife, most def scatter brained) she proceeds to tell me "We send copies to MVD. And they will immediately cancel it and say that it looks "Altered"."Mind you she didn't ask for a supervisors approval or ask anyone else, simply dismissed me and told me "yeah nope we can't your going to have to go to MVD... I was livid. So you know what I did!! I took my not so happy self over to Desert Motor Vehicle Services on Guadalupe and guess what I came in 20 mins prior to closing and they HAPPILY did it for me, didn't ask for a bill or sale or even SAY ANYTHING about the title looking altered at all. So long story short DONT GO HERE! Save yourself the hassle and go a lil further down the road, where they are HAPPY to care of ALL your needs!!
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March 2024 by Jed H.
I would like to thank Laura for being so patience, understanding, and explaining everything to two old gentlemen buying a motorhome from one to the other. Shes outstanding, something you dont see much off these days. all of our questions where answered politely and courteous. I will definitely return when i need to. Hopefully she will be there again, IT WAS A ABSOLUTE PLEASURE WORKING WITH HER.
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February 2024 by Dositello Robbins
Fees are pricy, but you pay for the convenience.
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February 2024 by Jay F.
These guys make the actual DMV look organized and helpful. I've tried 3 times this week to get a simple license. I've had 3 separate excuses as to why they can't help me after waiting 30 min. Nobody answers the phone to answer questions. Their hours for license services are different than listed on the door. They work hard to get out of work. I won't pay a premium for that level of incompetence & indifference. One of my pet peeves in life is people making easy things difficult. That's exactly what the employees here do. Do yourselves a favor and wait in line at DMV or pick any other 3rd party company besides this company.
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February 2024 by Maxine Brown
In and out wuth a wait time of 5mins
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February 2024 by Justin Platt
It's nice to have a Third Party MVS close by.
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January 2024 by Fran B.
Overpriced . Bs. Basic id is 30 dollars. Window number 8 is always the worst employee
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January 2024 by chris muckerman
Slow as can possibly be, might as well go to dmv. If you want fast service, go to EZ title and registration even if the drive is 2 or 3 times as long it is worth it.
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December 2023 by Jonatan Thorskov Marling
So fast. So efficient. Dont spend your day at the MVD when this one is just around the corner.
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December 2023 by Taz ClnSts
Update: visited this location again a few weeks ago to get a refund on my money on my MVD account. They handled it quickly and the check came within a few weeks. Still a great place for efficient service!Old review: Quick and easy. This is why private business handles things much better than the government!!
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November 2023 by Stephen B.
Let's face it, going to MVD is worse than getting a root canal. Next time I have MVD matter I'll come here first. Fast friendly service. I think I was in and out in about 25 minutes. I couldn't tell you about the fees because I was registering a 98 Dodge Neon. How expensive could that be? I think the gas in the tank is worth more than the vehicle itself. Anyway, just come here, it'll save you time and you'll not need a shower afterwards.
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October 2023 by macey lundell
Usually have the best experience here I’ve had lots of help from many different workers and everyone has been so nice and patient(AB is awesome). This last time I came I was “helped” by Tiffany and she just had the worst attitude. She asked me for my social security number and was frustrated that wouldn’t just say it out loud. I was given a piece of paper to write it down on and she was still arguing with me that it’d be faster to say out loud. And rolled her eyes. Hopefully she finds a job or a hobby that can make her a more pleasant human being.
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October 2023 by Kayla Quander
The ppl working here are so rude! When we arrived I asked the a lady working what documents I needed exactly before waiting in line, she told what I needed which all I had, then I waited for 3 hours & then got to the window & the male working said I needed an additional document I told him what his coworker had said, he said she was wrong & told me to move for the nextperson, he wouldnt even let me get a word in when asking a question. Terrible customer service. I left & called ADOT & found out the man was wrong & went to another 3rd party service & got what I needed done.I won’t be back here! I suggest they have someone up front checking their documents & give them a ticket in order proceed to wait in line to go to the window, then they need to make sure who’s working the window, knows what they’re doing. This will help the customers & save everyone’s time.
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October 2023 by Neila Cluff
I normally hate going to the mvd but thanks to Michael he made the process stress free and quick. He was super helpful and super insightful. Anything that I ever need at the mvd I always go to him now and I recommend everyone to ask for him. It’s a a good thing I met him. Thanks so much Michael you’re the best.
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October 2023 by Cluff YouTube
Michael was there to help me out!! Felt very taken care of and knew what he was doing. Super kind and respectful. Definitely will be back as long as he’s there!
