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October 2024 by Lisa Scott
You can no longer get through to a pharmacist. You have to leave a message no other options. If you try it just hangs up on you. Going to switch my prescriptions to somewhere that I can actually get a hold of.
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September 2024 by Christopher Forte
Slow slow slow
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August 2024 by David Vargas
Please close this location
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July 2024 by Jennifer Graves
I went to drop off a prescription at the drive thru, the lady said I had to do it inside. I asked when that changed and why(I had waited 3 cars). And she says we have to verify info, I said nothing changed and this is where I always drop off, she said you just have to do it inside. Okay, I come inside and before I get to the window there is a guy that says “ I changed the policy when I became manager, if you have a problem take it up with me.” I instantly got defensive cause I came inside to drop it off, you were looking to start an argument! I told him to back off with his tone and just fill the Rx, I then said it be nice to have a sign out there though so that I wouldn’t have waited. He then said he doesn’t have to do a sign, it’s his pharmacy to do what he wants. I rolled my eyes and said just fill the Rx and stop with the attitude. His response was “shut your mouth or I won’t fill your Rx” me: excuse me!!! He says I’m not filling it and pushes the paper at me. I push it back and motion with me hand go -ahead and I have lips visibly locked showing I’m not saying anything. He pushes it back, I push again, and it goes on the floor. He says look at that now you don’t get it back. I respond, you have to give it back or fill it!! He then called the manager of the store, I told how he acted and came at me with an aggressive tone, and what he said. She said she could not make him fill it. I then said, then he needs to give it back, he goes she threw it at me, I interrupt and say no I pushed it back and you refuse to give it to me now. She tells him to give me the Rx, in which he hands to her. So I start to leave and I say I want your name cause I’m going to corporate. He said “it’s on my shirt, easy to read!” I was like see!! Right there! That attitude and condescending jerk!! (I’ll admit I said prick). Frye, not sure how long he had been manager but he sure wants you to know and should be removed!!!
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July 2024 by Deb c
We have used CVS pharmacy for a few years , and the whole staff is so patient and friendly, One of the Pharmacist names is HA she is so helpful and sweet along with Fry and a few others unfortunately i can’t remember all the names , but truly the most helpful pharmacy. On Sossaman/ Guadalupe
Deb K
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April 2024 by Brent Connell
There is a guy who works Sunday and maybe Mondays since first time I ever tspoke with him he never changed hes discord to the patients alone.is concerning so cvs 4809 on soss and quad after a wonderfully 33 yrs I'm out
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March 2024 by Pamela Harrison
So far I he ave had great experiences here. However, somebody needs to pull the weeds in the flowerbeds and parking lot. It looks very tacky!
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March 2024 by Lauren Christie
Been waiting for the pharmacy to pick up the phone for over 30 mins. I can't refill my rx via app/online and I'm calling during operating hours. Why is no one picking up?
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March 2024 by Jamie Keitherland
Grossed out the pharmacist yelled at a young Hispanic man who had tattoos and stuff but that doesn't mean he needs to break his character and stop being professional but he spoke down to me. I'm mentally disabled. And he was screaming at me and threatened to take me off my spinal cord injury medication. I'm so upset he mad3 me feel like im worthless. Like im trash. He was so rude and violent I've never had this happen ever and I've gone here since it was built. I'm a lifelong member of this community lived on recker since 1987 since Quicktrip was 7 eleven but this man was disgusting. He actually seemed like he was under the influence and I smelled an odor of alcohol on him. I'm not sure how this works but he needs to be checked tested watched. If pills are missing or if something is going on I bet it is this guy who I've never met in my entire life. I told him I'm smi he told me name my meds I told him I don't know the name. He kept screaming tell me the name tell me. I never will fill my medicine here agai. And I personally want to talk to this man outside of work. Because this is far beyond cvs he crossed the line. And I'm not letting it go.
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March 2024 by Terra Taylor
This is directed at the corporate headquarters at CVS:CVS CORPORATE: HIRE MORE WORKERS! THE ONES YOU HAVE ARE DOING THE JOB OF 4 PEOPLE?! SHAME ON YOU TO PUT YOUR EMPLOYEES THROUGH THAT?! THIS IS HOW DEADLY MEDICATION MISTAKES ARE MADE.
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February 2024 by Nae Naefai
The Pharmacy at this location sucks! There is no type of compassion or care that people are coming there to pick up prescribed medications to treat some type of ailment. First, why would you have someone on hold for over 15 minutes ? then when asked about a prescription you say you don't see anything in a condescending manner. I call back to see if the prescription has been sent and for 25 minutes no one answered the phone!!! Trash!
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February 2024 by Randy
Many rude people work here and are not very helpful.
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November 2023 by Brittney H
I couldn't even give a zero star too the pharmacy. I went in for my prescription 3 times today. Just got yelled at by pharmacist saying she behind 200 prescriptions. If this isn't the career field and can't handle what's inside your job description leave! No one making you work at out sossaman and Guadalupe cvs. Very sad that have too post this review especially about their pharmacy where it's supposed too be a place where we can go without these types of issues!Very unprofessional, disrespectful, a big disappointment in this location!
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October 2023 by Haley
Wish I lived closer to a different cvs. The older staff here look miserable and are down right rude.
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October 2023 by Prankmaster Rants
Honestly, I'm kinda glad I'm out. It didn't take long for a couple of positions, that pay almost double the salary, to take interest. So audios to that stinky dumpster fire. However, I think it was still wrong for them to do me like that, but it's going in my favor anyway so it doesn't really matter now. To those that this makes no sense to, don't worry about it, it's an inside thing. I didn't quit or anything, it's just that I got set up. We are entitled to our opinions though so your opinion is yours. BTW thank you to the ones that acknowledged not just my effort but everyone's effort to keep the sinking ship up float.Ps: Unrelated, but for some reason I've been getting a lot of job ads from The Department of Homeland Security for the past few days. Just thought that was kinda weird.
