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December 2023 by Sabrina Ertzner
I felt my stuff was safe. My stuff was also still in great condition when I pulled it out of storage. If I ever need a storage unit again, I will go with CubeSmart.
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December 2023 by Jon Larson
LOVE your move in process. Being able to do it all on line is AMAZING. Having a little welcome package inside the storage unit was just awesome. Being able to do it on my own time and not have to worry about making it to your office during hours was priceless.
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December 2023 by Alanna Banona
The manager on site is very helpful and nice. All the workers at the location I am at have been well more than patient with me and have helped me in times of need.
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December 2023 by Iris Hart
Unit was not available on move in date. Not accessible due to defective door. Therefore we have to keep rented truck for one more day
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November 2023 by Curt Barccalow
Loved all the security cameras and management was great to work with on the phone and in person.
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October 2023 by Chef Eileen Elizabeth
This location is a joke. My stuff was covered in thick black dirt and dust. There were buyers and webs and leafs everywhere. Ther eis never a manager on site to speak with. I have personally witnessed the gate rammed into and broken. And insurance? What a joke. Nobody cares at all about the damage to your belongings or you as a customer. It makes me want to move my stuff out of my other cubesmart storage in CA. That's how bad this was. I wish I could give zero stars
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October 2023 by robert barnum
Well like a insurance company read fine print as usual they give one price wait 3 months and stick in a break it off after you get in a Grove and all your stuff is stuck in the unit nit very happy with the way they do business makes more sense to have more units full than stick it to the customer and wonder why you make less money over all and people leave !!!! Thumbs down over here typical corporate deal some dough behind a desk disconnected from real people and what's going on hey maybe listen to your managers !
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October 2023 by Angelica Bello
Everyone was very friendly, I never had any issues and communication was great. The facility is very clean and well maintained.
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July 2023 by zona crocone
Just watch out. When I rented the unit all seemed fine. Then they closed the office there, so now nobody takes care of the place, you have to drive a couple of miles north to address issues. And issues there are, like the gate not working. And the rent doubled in two years. Did I mention the manager is extremely rude?
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July 2023 by Kayla Vasileff
John was very nice and understanding. He went above and beyond to help me in such stressfultime .
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April 2023 by Diane Plunkett
This is where my storage is, conveniently got locked out though I wasn't that past due !
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April 2023 by Mark Montano
Friendly staff, good lighting, always clean!
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March 2023 by Drake
I regret choosing CubeSmart as my storage solution in 2022. Their 40% off monthly promotion turned out to be a scam as I was charged $110 a month for a small 5x5, outdoor non-climate controlled storage unit. When I discovered the error, I tried to get a credit for the past bills but the manager showed no interest in correcting their mistake.I threatened to move to a cheaper storage unit down the street, but the manager only offered to negotiate pricing after speaking with the district manager, who was conveniently out of town. Two weeks later, when the next payment was due, the manager asked me to pay for two months upfront before contacting the district manager. By then, it was too late to move to a cheaper alternative.Now, I'm stuck with tons of fees and will never see my belongings again. I give CubeSmart a 0 out of 5 star rating for their deceptive pricing, unhelpful staff, and lack of customer service. I strongly advise against using this storage facility.
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March 2023 by Arrma Tuff_ Traxxas Rocks_Rc
Show up to get my unit and all doors are locked, nobody to be found and the front gate is open ???? ridiculous, guess I'll be moving onto another storage company ?✌️
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March 2023 by Patricia Lenhart
Awesome place to store your property, clean, and very safe, staff was very friendly.
