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November 2024 by Mike Dreasky
Excellent customer service. I believe the gentleman I spoke with was Greg? I called ahead of time to make sure I had all my ducks in order as far as a reduction in service. The over the phone service was amazing, very attentive, it is just something you don't expect anymore. Upon arrival I was greeted, and taking care of immediately. I honestly thought going there was going to be a pain. There is a great crew working there and I thank you very much.
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October 2024 by Demi Beshara
Came with family with account questions. Adaly helped us out, and she was so friendly and patient! Thank you!
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October 2024 by Rychael Lewis
Wait time wasn’t too bad. I was practically in and out. Service was quick and painless. I only went in for a Ethernet cord. The Rep who helped me was kind, professional, and efficient. I appreciated his willingness to assist me.
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October 2024 by Marcia Connolly
I stopped by the store on Southern Ave. in Mesa and spoke to Aubrey. She was so very helpful and professional. Can’t thank her enough for helping me with my recent bill. Ask for Aubrey! She is the best customer service person I have met at Cox!
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October 2024 by Rebecca Wilson
Staff very helpful got me in and out quickly
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October 2024 by Nicholas G
We pay for the premium internet speed via our apartment management company, but it is absolutely terrible. It constantly crashes, and the customer service is pathetic. Our service is paid through our apartment complex, and yet they repeatedly turn our internet off for non payments. I despise this company.
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October 2024 by Sandra Takeya
Great service, easy to pay
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September 2024 by Eric Zuniga
Not really crazy about the kiosk sign in. But otherwise a very clean store and helpful people. Just be ready to sit there for a long time if there’s a few people ahead of you.
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September 2024 by Britt Montoya
Customer service has always been very good for me with cox but the pricing is pretty high.
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September 2024 by Cindy O'Connell
I was at the Mesa store the last two days dealing with two different customer service. Your colleagues provided exceptional support, advice and patience during my transactions. I highly recommend Consumer Cellular from their price, staff and overall customer support. You won’t be disappointed.
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September 2024 by Richard Fleming
A friend died. In June I took the cable box to the Cox store and explained the situation. The manager credited the amount owed and said he would close the account. Still receiving bills threatening a collection agency. Called Cox and 38 minutes and 5 representatives later was told that only the account holder could close the account but he could send forms and if returned with legal documents the account might be closed. I am going to let it go to collection and let them try to collect from a dead person. Im not really worried if she gets a bad credit rating.
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August 2024 by Cameron Hayek
Adaly solved all my problems! What an absolute pro at her job
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August 2024 by EFN Eddie
Enrique was very helpful!!
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August 2024 by Justin Cole
Donny made my life a breeze in and out polite and professional!
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July 2024 by Gonzalo Alva
Garrett Busch was amazing we have been dealing with a phone number issue and accessing our account for at least a year and he fixed it and found us discounts. We came in to cancel and Garrett saved a customer. Thank you so much
