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January 2024 by Janet Pucik
The Best. I love my State Farm. Always the best service. Martha is Awesome ?
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December 2023 by Antonio Vela
Excellent people, great customer service
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September 2023 by Lee Danzer
Great experience so far
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July 2023 by Alex Briones
Jake H from this State Farm branch was absolutely amazing in assisting me with my renters insurance. Despite not visiting the branch in-person, Jake's exceptional knowledge and responsiveness made the entire process incredibly smooth. He patiently addressed all my inquiries, provided clear explanations, and tailored a policy that perfectly matched my needs and budget. I highly recommend Jake and the State Farm branch for their outstanding service and seamless insurance experience.
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May 2023 by Amber Means
This morning my car would not start, I was so overwhelmed and stressed. But State Farm saved the day, the got me a tow with my roadside assistance and a free Uber to get home. Very grateful for your service and Jake who signed me up was also very helpful it took a whole hour discussing pros and cons. He convinced me to get the roadside assistance and I’m so grateful for him and his patience, I am a college student just trying to make it through the next 1 1/2 of college thank you Jake and the whole State Farm team
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April 2023 by Niamh Lyons
Bruce Hoerner and his team have been really fantastic. If you want to speak to someone instead of a computer, if you want personable, efficient and reliable service for your insurance, then call them. A friend recommended them to me years ago, so now I recommend them to everyone.
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February 2023 by Kalisa Hull
I emailed this morning to get a policy set up on my vehicle that I no longer drive on a daily basis-just one day a week to keep battery alive. I received a call from Martha right when they opened and she was amazing. She listened to what I needed coverage wise and was able to start my policy right away. She was so helpful and I am now paying 20 less than what I was paying before with a company I was with for 5 years! Everything so was easy. I received all documents via email and app access right away. I was hesitant about leaving my insurance company but now know I made the right choice. Highly recommend
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December 2022 by KBT
Have worked with Bruce's office for over 5 years now. They are great. Several years ago, my card on file had expired, and I forgot to update that with my insurance policy, so I was going to lapse on my policy unknowingly. Bruce’s office staff called me before my policy canceled altogether to get it straighten out. Accommodating and easy to work with. We've enjoyed his office staff, and working with his office, in general. Great agent and office.
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October 2022 by Michael Monroe
I’ve had the best experience with this office and staff. I highly recommend anyone to give them a try before choosing a insurance carrier. They have best rates and staff is top notch!
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April 2022 by Bonnie B.
On-top-of-everything - this office. Martha is a treasure - so personable, courteous, and helpful, as is Bruce. Quick to answer the phone and answer questions. I'm impressed. Willing to find the best coverage for the least amount of money.
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December 2019 by Evie Jinx
State farm and this agency is a rip off. Raised my insurance twice on two different occasions with no notification or call. Representatives said they were too busy but called me days before to make sure my mailing address was updated and never informed me of any changes to my policy. Representative says that changes are on the bill, walked through this bill with the agent and she could not identify what the changes were about and couldn't resolve my issue. Go to a better insurance company. State farm and this office doesn't care about it's customers. Just money and scams.
