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August 2024 by Vern Gamble
I had the pleasure of going to brookdale north mesa for a visit. The facility is clean and the staff is friendly.
I was even offered a lunch in the cafeteria. The residents looked very well cared for.
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August 2024 by Michael Scott
Staff is Top Notch. Facilities are microclean
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August 2024 by Kathleen McMahon
Caregivers in the memory care wing care very much for their patients and provide a variety of activities for them. My only concern is lack of a nondenominational church service for them that includes communion.
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May 2024 by St ART
I have the opportunity to visit and work with a number of different senior living communities and Brookdale East Arbor is one of the top communities out there. The executive director is fantastic and I recently found out this community has been awarded "Best Assisted Living" by U.S. News and World Report. The leadership team really is top notch!
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November 2023 by J Coffey
Overall we are very happy here. Its not home, but most of the staff does their best in making it feel like it is for my mother and all the residents here. The staff is happy and positive here at N Brookdale, they do a good job at trying to plan different activities for the residents which I love and they take good care of their laundry unlike other places we've been where it gets ruined, lost, stolen. The food is good, its spotless clean, rooms are good size, she also has made many friends here. We love everyone who works here, they make it what it is
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August 2023 by Lisa DeNike
Like most assisted living facilities, they can't keep staff. The memory care unit is definitely understaffed and it shows in the attentiveness to each resident, mostly whom are in wheelchairs and need consistent attention to their hygiene. I don't know if they are underpaid (most likely) but they are definitely overworked as there is persistent staff shortage and turnover. I would not put a loved one here (memory care specifically) if they were bedridden or if you are not available to check in on their well-being several times a week. On the plus side, everyone is very nice and the place is kept clean. I think they are trying their best but you can't run a successful business if you can't keep your employees.
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September 2022 by Marlene P.
I give it 5 stars, once in a while a star might drop. It's hard times right now for the need of Techs, AIDS, Nurse, etc., in the nursing homes. A big thank you to the staff in the Memory Care Dept. I know you've gone through changes, and it's tuff work taking care of the elderly with Alzheimer/Dementia 24/7. Thank you for hugging, and loving on my parents with sincerity, for the past year and a half. The new management department is very good, they listen and they make things happen, when needed. God Bless you all.
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December 2021 by Clareen Breinholt
It was a very hard decision to move my 101 year old father from California to Brookdale north. From the first moment he stepped onto the premises he was greeted with so much love by everyone he did not have a difficult adjustment. as we had feared. He has made thecommentmany many times that this is his home and everyone treats him like he is part of the family. the entire staff greeted him by name and quickly learned the names of my family and myself. Every time we walk through the doors into Brookdale we are greeted with a smile and and a friendly hello which includes our names. I can’t say enough about this great facility
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December 2020 by Glenda Duenas
My mom has been living here. I truly feel my mom is in good hands. The staff are amazing.
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August 2020 by D L Armer
The staff is amazing at this community. Very caring and helpful during a difficult time for our family. Went above and beyond!
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June 2020 by Alexa Thome
If you are planning to apply for a job here, I wouldn't recommend it, because the new management isn't good at all and they do not treat their employees with the respect they deserve. I have nothing against the Brookdale community I've been working with them for over a year, I got transferred to this facility and it's been the worst work environment I've ever had in my life. If I could give negative stars I would .
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June 2020 by Kyonna Cooper
Very unorganized facility. I was originally hired for full time and working weekends from 6am to 10 pm on fridays and Saturdays. Then they told me they over hired and may be providing less than 30 hrs a week. On top of that Heather Ika( Health and wellness director) is extremely rude. When she gets frustrated she yells at you to leave her alone. I have only been employed with them for 4 weeks.
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June 2020 by Alexa T.
If you are planning to apply for a job here, I wouldn't recommend it, because the new management isn't good at all and they do not treat their employees with the respect they deserve. I have nothing against the Brookdale community I've been working with them for over a year, I got transferred to this facility and it's been the worst work environment I've ever had in my life.
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April 2020 by Kathleen Robinson
I enjoy the people that work here. They have become good friends. I spend a lot of time in the Art Room.
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March 2020 by Cally Scheerle
i love to work there people treat me with respect and they make me happy there to
