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August 2024 by suz beam
Excellent service by Suzie and her team as usual!
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August 2024 by Sam Gifford
Susie F. Did a freest job getting me in, home, and done. So far the Sync reset is working fine.
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August 2024 by Craig Pettit
Very professional, courteous and organized. My service advisor kept me informed of every step of the process. I knew what to expect and it worked out the way it should.
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August 2024 by Bryan Long
Great experience. Easy to schedule. Easy to drop off. Quick service. And with Scott Allen you can trust his competency and integrity.
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August 2024 by Surf 62
Quick Lane appointment for oil change only at 12:00 pm - I arrived at 11:45 am and my truck was not pulled in for service until 1:45 pm. It’s not that I don’t appreciate sitting in their service lobby for that long, but I’d like to know why I was told to show up almost 2 hours before they could get to my vehicle. Zero sense of urgency. Unfortunately, I had to cancel other appointments to accommodate their lack of timeliness. They could have called to push my time back but don’t think that they are that concerned.
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August 2024 by Steve Patience
Great service on time. The service rep was knowledgeable, friendly and helpful.
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August 2024 by Nick Schreck
Seth and Abby are awesome people to work with. They did everything they could to make sure I was well taken care of with the work needed to be done on my truck. I greatly appreciate all their support!
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August 2024 by Sara Zejda
Awesome experience! Best service ever with Suzie Famoso! So professional and courteous! Her knowledge and experience is outstanding!
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August 2024 by elizabeth durgin
Scott was awesome!!!
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August 2024 by Brian Molloy
They were prompt and very courtesy.
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August 2024 by Roger DeBruin
They were fast and friendly
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August 2024 by Andrew Ellenwood
Great, job…great service, always fast and reliable!
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August 2024 by Doris
We have used Larry Miller for the past 4 years since owning our 2020 Expedition
& this was the worst experience ever. Rear air conditioner not working so made an appointment on Saturday to bring it in on Monday. Dropped it off on Sunday night & there were no envelopes in the drop box so I had a napkin I wrote on & a plastic zip lock to put my keys in. No phone call all day Monday so called in the afternoon & was told by the service advisor it hadn’t even been looked at but would be looked at later on that afternoon or at least in the morning. By 1:00 on Tuesday still nothing so I called & left messages but no one would pick up the phone. Finally called a different # & they transferred me. I was told at that point they were short a tech & car still hadn’t been looked at. I explained to her we were going out of town on Thursday & said she would try and get me a car. At this point we were in the area & went over. Walked in and two women were having lunch at the service counter. Not professional at all. Told our advisor we were taking our car. No concern in her part at all. If she had just called us Monday first thing & told us they were short handed we could have taken a different route. Terrible terrible service!
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August 2024 by Alan Smith
Scheduling is easy on line. Make rec’s for next visit, have good price on 3 visit plan.
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August 2024 by Chicka Flicka
They lost me after thinking I found a repair shop I could trust. I won’t even visit for an oil change at this point.
