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January 2024 by John B.
I will never use their gun department for an FFL again. Not only did they let my FFL expire, lied about notifying me, they refused to give me the shotgun after 30 days of the FBI not notifying them. Which by law they can do. So now we are shipping it back to Palmetto and we'll start the process all over again only this time with a real gun dealer instead of a bait and tackle store. They don't answer their phone, worst customer service I've experienced in a longtime. Using AZ Guns and they only charge $20 for an FFL whereas Bass Pro Bait and Tackle charges $50.
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January 2024 by Eva S.
Great store to shop for outdoor items. My husband, myself and our two dogs had so much fun at this store. The people working in this store were very nice and helpful. Big selection of shirts, jackets, and anything else you can think of. Huge store, and I mean HUGE. I've never seen this store in this size. There were selling fishing boats, jets, anything you need for outdoor fun. This was a bit of a drive from Tucson to Mesa, but it was worth it. We purchased everything we needed. Will definitely go back.
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January 2024 by Cassandra N.
Christy in the sunglasses area was amazing! Everyone is so sweet and professional! Selection of items is great and now I enjoy making shopping trips with my husband to look for great savings!!
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December 2023 by Jeff B.
It's bass pro! It has everything and a bunch of stuff you don't need but really really want. Great service and the prices are comparable.
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December 2023 by F H.
Total crap!! Ordered a trolling motor from them 10 days before Christmas and it showed as being "In Stock". Called to check on the order a couple of days later and was told it had shipped direct to me from the factory, but they could not provide me with a tracking number. 4 days later, I checked my order online and it stated the order was canceled! Total garbage!!! I called them back again and they told me it was "Out of Stock" so the order had been cancelled. ALL BS from BPS!! Will never order or spend my money there ever again!!!!
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December 2023 by Dj S.
This is the first time I have ever been in one of there stores! I have to say, it is really a fantastic store! So much to look at -- even if you're not there to shop, just go walk around and look at all the things! Was never approached by an employee to ask if I needed help, but I appreciated that to be honest lol. I did glance at some of the pricing on items as we walked, and honestly-the pricing in the store is pretty good! I wish we had one in Tucson because my grandson would have had a blast seeing all the animals and fish tank.
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December 2023 by Eduardo O.
Terrible experience. I tried placing an order 3 times online and they would cancel it without notice. Then a supervisor provided me with a coupon code and they canceled the code without letting me know. I called and Tiffany (she wouldn't tell me her last name) from the fraud prevention department wouldn't allow me to speak AT ALL. She was yelling "we canceled the discount because we are not just gonna give you free money". Terrible treatment. Overall very bad experience.
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December 2023 by Kristen L.
I needed to pick up an item that I had ordered online to the store, and I was surprised at how large the store was. They did have an option to do curbside pick up which maybe I should have done but I took the opportunity to explore the store and look around. Thankfully there wasn't a lot of people in the huge store. Otherwise I would have needed to walk out and do curbside pick up instead. I had accidentally went into a customer service line which might've just been to pick up firearms, but thankfully an employee noticed that I was standing in the line and wanted to know if I was there for picking up a firearm and I told him no, so he directed me to another location in order to pick up my item. The employee was really nice, and I appreciated that he was able to help me out without me even needing to ask him. they have a huge variety of hunting and camping equipment. I saw a lot of fishing poles and kayaks or canoes. There was a large aquarium at the front as well as a Christmas tree where people were taking photos. There were also stuffed ducks and other stuffed animals like bears and foxes or coyotes. At the exit there was a lot of candies for sale. In other areas of the store, there were a lot of clothes for sale, and in another section there were home good items like decorations, and posters.
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November 2023 by Bruce F.
I love Bass Pro but it almost feels like they don't want to sell guns. Very slow process and lack of help.
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November 2023 by Gavin C.
I am just writing random words because I need 85 characters to post this thingy oh and the lure works good
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November 2023 by Donovan M.
People at the main checkout & fishing section were nice, unfortunately the gun counter was a different story. I got weird looks my girlfriend who was with me at the counter felt uncomfortable and even though the sign in the ammunition isle says 18 for long rifle ammo and 21 for handgun ammo I was denied to purchase .22lr ammunition which was going to be used for my ruger .22 rifle. Not sure if it was store policy or what but the main gun store I go to and Ace hardware allow me to buy all ammunition. I was also told by the firearm store I can legally purchase any ammo if it's being used for a rifle. It'd be nice if I received clarity but from now on when it comes to firearm related purchases I will not be taking my business here.
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November 2023 by Anna K.
This place is gigantic. It really has all your fishing needs and more. You can get rods, clothes, lures, etc. I am a complete noobie in fishing and this has everything for me!
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November 2023 by Jeff J.
Great service, huge selection and everything under the sun for just about any sport you're into.Free parking, friendly staff and fair prices. I always find what I need, no matter what I'm looking for to enjoy my retirement outdoors.
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October 2023 by Judy H.
Waited in line with one item while 2 cashiers were at same checkout. The customer in front of me left walked off. i went up and was going to hand them the item i had. Was curtly told, We're close. I put the item back and left. Heck! If you don't need customers just close your doors. Elder lady with white hair was not customer friendly at all.
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October 2023 by Daniel Post
I really like this store. Tons of gear and supplies for all outdoor activities. It's great news that they are opening a location in Tucson. Their Red Head brand of clothing is affordable and good quality. I wear 3x shirts, and they always have at least some choices in stock, and they are true to size.
