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March 2024 by Isabella Panzone
I brought my dog here for grooming and I am very happy with the groom. I moved from Texas and was having a hard time finding a great grooming for my sweet girl dolly. The customer service here was amazing from the moment I stepped in Alison at the front was very helpful with buying food as well. When I came in they went over everything with me that would be done and when I went for pick up I was very very satisfied with the groom dolly looked amazing. She was so happy this will be a second home for us. Thank you so much barking dogs. If I could give more stars I would.
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March 2024 by Sergio Lugo
Love this place! The staff are always friendly and super helpful. They have a great selection of good food and treats and is a great place to get your dog groomed or bathed. Highly recommend
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March 2024 by John Longo
In a world where the bond between humans and their canine companions is cherished, Barking Dogs Dog Wash emerges as a beacon of unparalleled service, innovation, and genuine care. My recent experience at this establishment transcended conventional expectations, weaving together a tapestry of exceptional service, an innovative self-service dog wash, and a level of genuine care for our dogs that resonated with me on a profound level. Prepare to embark on a journey through a dog-centric oasis where every wag, every bark, and every splash of water contributes to an extraordinary canine spa experience.Exceptional Service:Barking Dogs Dog Wash redefines the paradigm of pet care with a commitment to exceptional service that leaves an indelible mark on both pet owners and their furry companions. From the moment you step through the doors, the atmosphere exudes a sense of warmth and hospitality. The staff, a harmonious blend of professionalism and passion for pets, transforms every visit into a celebration of the unique bond we share with our dogs.The dedication to service excellence is evident in every interaction. The knowledgeable and attentive staff take the time to understand the individual needs and preferences of each dog, ensuring a tailored and comfortable experience. Their genuine enthusiasm for animals creates an environment where pets and their owners feel not just welcomed but truly valued.The grooming services offered at Barking Dogs Dog Wash stand as a testament to their commitment to quality. Each pet is treated with the utmost care, and the skilled groomers employ their expertise to enhance the well-being and aesthetics of our furry friends. It's not just a grooming session; it's a personalized spa experience crafted to cater to the unique requirements of every dog, regardless of breed or size.The efficiency with which the grooming services are executed does not compromise on the meticulous attention to detail. From nail trims to luxurious baths, the entire process is orchestrated with precision, leaving pets looking and feeling their best. Barking Dogs Dog Wash effortlessly elevates the grooming experience from a routine task to a pampering session that both pets and owners eagerly anticipate.Innovative Self-Service Dog Wash:A true standout feature of Barking Dogs Dog Wash lies in its innovative approach to pet grooming with the introduction of self-service dog wash stations. This ingenious concept empowers pet owners to actively participate in the grooming process, fostering a deeper connection with their dogs. The self-service dog wash stations are a testament to the establishment's forward-thinking approach and dedication to enhancing the overall pet care experience.Equipped with state-of-the-art facilities, the self-service dog wash stations are a haven for pet owners seeking a hands-on grooming experience. Adjustable water pressure, premium shampoos, and ergonomic tubs create an environment where pets can be bathed and pampered with ease. The thoughtful design of these stations takes into consideration the comfort and safety of both pets and their owners, elevating the self-service dog wash to an immersive and enjoyable activity.What struck me most about the self-service dog wash was the inclusivity it offered. Whether you are a seasoned dog owner or a first-timer, the user-friendly setup ensures a hassle-free experience. Barking Dogs Dog Wash provides a comprehensive array of grooming tools and products, allowing pet owners to tailor the grooming session to their dog's specific needs. It's a masterstroke in pet care innovation that
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March 2024 by Sharon Hobbs
Dog got a grooming, and came out looking great ?
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March 2024 by Timothy Miller
You have priced out your customer here. Your prices were already high, but $90 for a small dog haircut is ridiculous! No I don’t want to leave a tip. I never did, at the price they charge tipping should not be a question, they should be paying their employees sufficiently. I’ll find another option. Not pleased at all.
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February 2024 by terri wilson
Great groomers and staff!!!
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February 2024 by DB DC40
Employees are rude and incompetent. Will not return.
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February 2024 by - Cano
So I had an appointment for earlier in the day and called to have it rescheduled for later in the afternoon. Before I brought my dog in I called ahead of time and informed them I was 15 mins. away so to make sure they could still take him and they told me to go ahead and bring him in. Once I got there nobody could recall who I talked to and nobody relayed the message because they said they had a shift change. So I was stuck there arguing with two females who increasingly irritated me with excuses. I asked for the supervisor and they told me Veronica would be in in the morning and that no I could not have her number and if I wanted to complain I had to call back in the AM. Needless to say I was pretty mad when I left. Poor customer service!UPDATED RESPONSE:Thank you for taking zero responsibility. Everyone go look at the other reviews and understand who you are leaving your loved one with. This place is full of excuses and loves to point fingers back at every negative review rather than taking responsibility for their poor service. I just left this review and you weren't there and there's no way you saw any camera footage, but if you had you would have seen your employees gathering around me and arguing. You really think anyone is going to look at this as anything other than you doing damage control? Everything you are saying is hearsay from your juvenile employees who took zero responsibility. Please go look at the other responses from the other negative reviews and you will see a pattern. If a customer was disappointed then they blame the dogs attitude or the owner.ADDITIONAL UPDATE:So now the owner decided to call and bargin to get this situation resolved and to get me to remove my review. No this review will stay up and next time apologize for your incompetent employees instead of throwing allegations out there about myself when you weren'teven present. Don't call me back with your little temper tantrum trying to resolve this situation after you insulted me in your response. You're a liar and you have no concept of customer service. Good luck running this company into the ground.
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February 2024 by Gabriela Stoynova
Self-wash service is very convenient! Sometimes there is a bit of a wait, but everything needed is provided and staff is super helpful
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February 2024 by Mike McAllister
Great self wash facility. Attentive and friendly staff.
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January 2024 by Eliza Porter
I have been coming to Barking dogs for about 2 years (between Gilbert and Mesa location) and now refuse to come back. FIRST ISSUE: I first made my appointment with the same groomer who did it the previous times and without any notice they switched groomers on me and did not communicate or give me any notice that she had left barking dogs- I booked a month in advance. SECOND ISSUE: My sweet puppy dog got the most horrendous haircut. They carved out his toes and then left a ledge on his feet. 3 days later we found 4 ticks on his ear - My dog is an apartment dog and does not spend much time outside in the grass especially with the holidays happening and the cold weather he literally only went outside to go to the bathroom. & the complex we live in treats their grass regularly for ticks. With the holidays happening I didn’t have a chance to contact them until a few days later. After waiting for a manager to reach back out to me, the only solution they would give me was to fix his feet and they were weary about doing that because it was almost a week later. When I asked for a refund they refused and said only after they fixed the haircut could we then discuss a refund. I didn’t want to bring him back in in fear that he might get ticks again. I’m absolutely disappointed by the customer service and care at which they handled my dog. Do not use barking dogs and their services.
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December 2023 by Brandon Haney
Friendly staff. Great self wash stations. The only recommendation is to keep the front doors closed. I know it's nice in Phoenix in December, but if a dog was to get loose and run out the ending could be tragic.
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December 2023 by William Wilder
Great place to shop for your favorite dog food, treats, toys, leashes, etc. My pup loves the human grade chicken strips and beef chips. Tons of stuff for chewers. Nice, helpful staff.
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December 2023 by Kim Hernandez
I hesitated on writing a review but this is my first time experience with baking dogs ( Mesa ) .I went in and checked my dog in, I was told there will be a 45 minute wait. I asked if it was okay to wait in my car. The lady said “ of course, what’s your name and what car is yours “ wrote down all the information on a note and I left. I saw people leaving and a few enter and thought maybe it’s for food or other services but saw them walk to the back around at self wash. I was confused on why no one has came to me. It was around the 20 mins mark. About an hour later I finally decided to ask about the waiting time and none of the girls had a clue what I was talking about. I wasted so much of my time because they don’t have responsible employees who cannot communicate with each other. For me personally, I rate this experience a 1/5.
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December 2023 by Al
Great place, you don't need to bring anything but your dog. They also have all types of accessories for your furry friends. Very polite and friendly staff. I had a 90lb Airedale and had no problem bathing him, pretty busy with a lot of returning customers.
