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July 2024 by Sting S
I had an another agency and somehow it was transferred to this new agent without even asking and I have never heard even a peep from them. Just automated emails and bills due. It would have been nice if I was called and introduced or given a reason for the transfer.
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March 2024 by Jessica Fowler
This company is a joke. I have been trying to remove a vehicle I no longer have for the last few days but the app wasn’t allowing me to. It FINALLY let me once I was able to get access to a computer and do it on the website but they are still trying to charge me for a full month of insurance for a vehicle I NO LONGER OWN! And refuse to help fix this! Literally the day it finally let me remove the vehicle is the day the policy renewed.
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March 2024 by Sheila Smilgis
Only have had 1 claim. It was handled well.
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March 2024 by Kelly Baker
Great customer service and very professional in handling my policy.
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February 2024 by Garrett Turley
I'm sad about this, but it's the honest truth. I've been with these guys for over 20 years. I finally had to make my first claim and it has been nothing short of the worst experience. Please, save yourself the trouble and don't use Allstate for your insurance needs. My claim is still unresolved and has been in progress for over a month. Allstate wants to total my car and lowball me on the value. Not a single person from Allstate has even seen my car, I had to go out of my way to take and send pictures into Allstate. The only thing Allstate worried about was storage fees from the tow yard. They don't care about you, me, or your car, only money. Full coverage on your means little to nothing. They will total your car over the phone sight unseen and then lowball you with the value of your car. If you disagree with them, it's ok, they won't do a damn thing, they will just ignore you. Very disappointed ?
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January 2024 by Greg Eaton
My parents started with Pat when they first got married and are still with then and for the last 10 years or so, i have been too.Way better then the other "cheap" companies out there with almost.the same cost and 100% better customer service.
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December 2023 by coleen mejia
I moved from Utah, Jamie was so helpful in changing my car and renters insurance over and she went over to see which policy was best. Very happy with everything.
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November 2023 by Susan Alvarado
My experience with Allstate has been an exceptional one. Their customer service staff has been the best in professionalism & knowlege of the services they provide. I would definitely recommend them to my family & friends.
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October 2023 by Tom G
Great place for all your insurance needs they have you covered and you can actually call them and talk to a person not a machine huge plus keep it up Allstate thanks
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August 2023 by Betty Godwin
Allstate is Always by your side through everything. You’ll be pleased with this Company.
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August 2023 by Christine Paulsen
Had everything just right . New ppl took over for charged twice for one month. An since it's been all right. Not sure if we will stay with allstate.still haven't found an insurance I would go with . But we are happy for know
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June 2023 by Kevin Ladas
Absolutely outstanding. Not only have they taken excellent care of my policies, they were able to resolve an issue that a different Allstate agency completely failed on. That's the level of customer service that I want from an agent.
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May 2023 by Robert Perry
It's always nice to be able to talk to people face to face. Get the answers to questions you have and a pleasant laugh along with great laugh and smile. Commuters and phones just can not give you that satisfaction Thank you very much
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December 2022 by Michael Fleming
Excellent Service - even through the Holidays.
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November 2022 by chris bouwens
Really smooth transition when switching everything to Arizona. Very friendly and very quick to respond to any questions.
