AutoZone on E Guadalupe Rd in Mesa is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and accessories. Reviews consistently highlight superb and exceptional customer service. Staff members are described as amazing, helpful, efficient, personable, patient, and super helpful. They sense when help is needed and approach to offer assistance. Employees frequently go above and beyond. They help locate and retrieve long lists of items, double-check everything, and recommend forgotten smaller parts. For a dead battery, staff take time to call a commercial store, process sales by phone, and even install the battery. For a flat tire, assistance included providing a personal tire pump and a lighter to help with a tire patch, all done with a smile. This level of service creates one of the best AutoZone experiences, with staff saving the day through kindness and courtesy. The store provides great customer service that deserves recognition.
Great selection, very friendly southern lady made my day.
June 2025
AutoZone has to be the most underrated place. Not top shelf parts. But top shelf people that make a world of difference in a pinch. They are everywhere. I seriously went here vs Home Depot, due to location and I knew they would have what I needed. For plumbing. I am not joking. Love this store.
June 2025
Sales manager David was a huge help! He was extremely patient being that my battery was bad and truck wouldnt start and it was under a commercial account. He took the time to call a commercial store, processed the sale through the phone and he even installed my battery. That's what I call great costumer service!
