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January 2024 by MOSES MEQBEL
The employees are great and very nice thats why i give them one star, but the company policies are bad especially if you planing to change them to a deferent company they make it so difficult to you to change.
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January 2024 by J. Bicknell
Had an awsome experience at this location! The guys were helpful and very knowledgeable wich helped me.
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November 2023 by Mary Overton
Cannot make keyboard letters larger. Visually impaired. Basically after talking to 6 employees was told don't have capabilities. FCC and American Disability says otherwise. Finally told to contact manafacture of phone. When you go return something at stores they replace it if have issue. We are never told to get a hold of manufacturer. Reported this to a investigator on the news. Being a federal law I wrote to the FCC. How can a phone not have that option to enlarge fonts. This is 2023 the laws have changed
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November 2023 by christen J.
This company employs liars .. I went in to buy my husband a new watch the series 9 to be exact and they sold me an se 2nd and told me that watch just came out last month and low and behold they sent the receipt to my husband email and the watch came out last year . Needless to say we got a problem
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October 2023 by Cameron Mousser
Very disappointing customer service. My brother and I Just switched over from T-Mobile to AT&T. Went in to get my new phone set up. It could not be more obvious from the man working here that me coming in was the biggest inconvenience to him even though they weren’t busy. While transferring over the data from my phone he didn’t transfer any of my texts messages, apps,or files. Just pictures and contacts. With the data transfer you can only do it once so all that information is lost on my old phone. Unless I want to wipe everything and do it again . Very disappointing service .
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October 2023 by Kristen Buschschulte
Carlos was absolutely amazing! Best customer service I’ve had at any AT&T store!
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September 2023 by Tony Giglio
I want to thank David Lopez for his professional and excellent service on 9/14. David help me update my family's cell plan to one that included hotspot service. In the end the deal wound up being better financially for us, thanks to David's expertise. He reviewed all the options with me and we found one that worked best for our needs.
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September 2023 by Janet Aleman
I loved the csr Angel was so kind as to help me with all my questions and concerns about my phone.
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September 2023 by Brenda Hall
Excellent Customer Service any time I go in with a question or need assistance!
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July 2023 by Christina SANDRELLA
My reason for going was to get a new phone. Angel was prompt at assisting me as well as patient and very knowledgeable. All my questions regarding the phone and billing were answered and I’m enjoying my new phone!
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May 2023 by Tracy L.
If there was a negative star, that is what I would give. Don't get me wrong, 2 days ago, I would have given 5 Stars to the rep, Isaiah. But when I went back today to trade-in in my moms old phone, as advised, he had given us the wrong trade-in value. The Mgr, Carlos, gave me the option of retrieving the new phone, bringing it back (no restocking fees - ofc), then getting the correct promo phone for the trade in value of $1000 vs $700. Huge inconvenience. Now, this was not about the $$, it was about the principle of the employee not knowing his job and what the promos were. It was also about Carlos, not being a Mgr of quality. When I said that I will need the contact info for the Regional Mgr - his lovely response was, "I don't have to provide that to you." You can call 611. On top of it all, Isaiah was in the store and didn't even have he courtesy or decency of apologizing for his error.
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May 2023 by Teddy Doiel
Have had ATT for the last 10 years. This was one of the best experiences I have had with them. The lady was very friendly and helpful. Walked out with the brand new phone, traded in the old one and had everything transferred over in one stop. Awesome service.
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April 2023 by Debbie Lindsley
My dad lost his flip phone and Isiah was amazing in helping us to get a new one!!! If you need assistance please go see Isaiah. He will do you right!!!
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February 2023 by yoonsoo kim
Amazing experience with Clayton at AT&T on Greenfield. Great customer service and very professional attitude. Thank you Clayton. Highly recommend!
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January 2023 by Nancy Dunigan
Clayton C was tremendous help. Helped explain my bill and made it very easy to understand. He takes his time with you and makes you feel absolutely no stress during the transaction. Will highly recommend Clayton and be returning to this location only. Go visit Clayton for the best deals on phones and even has amazing deals on TV services. Saved me hundreds a month!! Could not be happier. Thank you so much Clayton!
