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September 2024 by Ramirin Arroyo
Great customer service
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August 2024 by Kerry Swan
No one will help answer even basic questions without an appointment. My husband made 3, separate appointments, which turned out not to make a difference. Prepare to wait a minimum of 30 minutes if you're lucky to be acknowledged, let alone see the actual banker.
My husband spoke to the manager, she apologized, and yet the same exact thing happened not a few days later after he made yet another appointment, since he never saw a banker from the original appointment. The manager even saw him waiting and looked the other way. He, again, left without seeing a banker.
Worst branch I've been to...unless you enjoy spending your whole day at a bank with terrible customer service.
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June 2024 by Victoria Valdez
Always so nice and helpful.
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May 2024 by Sem Disengi
Don’t even bother trying to reach this branch on the phone. Voice message says all bankers are busy at the moment and I walk in a few minutes later to find a very much empty bank ?
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April 2024 by wyattazcooks
Great service from Natasha, Leah, Niella and Brian. Always super friendly and helpful whenever I have a quick deposit.
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March 2024 by MG Araujo
Good bank, natasha is really nice and helpful
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November 2023 by Maria Rivera
Allways friendly allways!!!
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October 2023 by Danielle
Wonderful staff who help me
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October 2023 by BlackDiamondMoon
Not to be trusted
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July 2023 by k. w.
Well I'm not a Wells Fargo customer or an employee but I had to do some business and the customer service rep to help me out Natasha was very helpful along with the bank manager I think her name was Erica they treat me with respect kindness and they're very friendly I just wanted to say thank you during me and my family's time and need
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June 2023 by Rian T
I don't know why I have stayed with this bank for over 30 years. Today was strike 3. Third time they do not have the ability to take walk in requests. needed a business acct opened. takes a hour, but they were too busy talking to jump to action and help. Very unfortunate. This branch has 15-20 cubes and 2 people in them. The two were deep in conversation, neither helping a client. When I asked for help, they brushed me off and said they are booked until Monday June 5. Unbelievable! They cant do walk-ins. I guess being loyal to banks these days pays no dividends only disappointment. I'm looking forward to the day (AI) Artificial Intelligence technology ?takes over all the CSR spots. Maybe then consumers will be served same day! Adios WFC ... Hello Chase!
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June 2023 by Uncle Kracker
I don't know why I have stayed with this bank for over 30 years. Today was strike 3. Third time they do not have the ability to take walk in requests. needed a business acct opened. takes a hour, but they were too busy talking to jump to action and help. Very unfortunate. This branch has 15-20 cubes and 2 people in them. The two were deep in conversation, neither helping a client. When I asked for help, they brushed me off and said they are booked until Monday June 5. Unbelievable! They cant do walk-ins. I guess being loyal to banks these days pays no dividends only disappointment. I'm looking forward to the day (AI) Artificial Intelligence technology ?takes over all the CSR spots. Maybe then consumers will be served same day! Adios WFC ... Hello Chase!
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May 2023 by Madeline A.
Brian at the teller 's desk was welcoming, pleasant and directed me to a banker. Natasha helped my husband and was very knowledgeable, professional and so peasant. They both made our transactions go smoothly. Thank you both.
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December 2022 by Michael Lovejoy
I was very impressed by Silvia, she really helped us out. Focuses on customers and anticipating to provide the best possible experience. These are rare qualities that go a long way.
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November 2022 by Kelly Hartnett
The staff have always been quite helpful in person, but it’s so difficult to ever schedule an appointment and I’ve never once had them actually answer the phone. When you have to talk to the branch specifically, you just sit on hold forever then get automatically transferred to the general wells fargo line. It so frustrating and such a waste of time.