-
October 2024 by Carol Almada
These people who work here are so friendly, respectful and knowledgeable. Which helps brighten your day, quickly take your blood without pain. Blessings upon Blessings to you and yours, Thank you for helping our community ? ❤️
-
August 2024 by Gary Alpert
Dropped of poop SAMPLES that was lost and had to do it again. Unacceptable!! Returned another time for another poop test and there was a sign stating returning soon. 20 minutes is not considered SOON
-
July 2024 by Daniel Nelson
Poor experience. Felt profiled, with attitude and gestures of racism. After calling the staff on their poor service, I was threatened with police presence. I went to the Casa Grande facility, and they were very professional. This place will never be recommended.
-
July 2024 by Sara Unanua
I went this morning for a drop off, Maria poor customer service, she was really rude and racist. You can tell she doesn’t like her job.
-
July 2024 by Aurora g
Staff is super nice.. but slow maybe understaffed... I have made appointments 3 times and have gotten seen 20 to 30 minutes after my appointment. When you arrive 15 minutes before your appointment that's a 45 minute wait.
-
June 2024 by Marissa Zubrick
My appointment was on a Friday morning during a time when they were not busy. I was even called in early for my appointment. Unfortunately, Lucy was the tech on duty. She acted as if being me there was a huge inconvenience. Not only was she extremely rude and condescending but she had zero problem solving skills.
I had read through the pre-appointment paperwork but I wasn’t aware that I needed a fax number for my paperwork since I had an out of state doctor. The fax number requirement is not included in the paperwork prior to the appointment and was not disclosed properly by the lab.
After being treated like I was stupid for not having a fax number, I told her I was uncomfortable and asked for a different tech. Instead of leaving the room and getting someone else, she yelled down the hall for the other tech.
My experience with the other tech was a vastly different. She helped me get the fax number and completed the appointment with me.
-
June 2024 by Valarie Kenworthy
Always friendly and fast
-
April 2024 by Kat
Friendly staff, it took me about an hour to get called back for bloodwork but they worked quickly because it was very busy in there and I didn’t have an appointment I just walked in. David drew my blood and he was a delight! He was efficient and easy going! Will come back here in the future when I need to get labs done!
-
February 2024 by Bill Spitzer
I went to Sonora Quest in Maricopa Az. On a Friday morning without an appointment. I was greeted with a Good Morning. Asked if I had an appointment,then was showed how to sign in on the kiosk.When I turned around I saw that the waiting room was packed!With-in a few minutes I was able to get a seat. More folks came in to also get blood work. In less than 25 minutes I was called back to the blood draw office and had a very nice lady who took my blood. She was done in no time.Folks, in other places I have waited much longer (more than an hour) with far less people there!Super clean waiting room, clean blood draw rooms, rest rooms where immaculate!Every staff member smiled said good morning and was very helpful!From now on this is the only Lab I will go to!
-
January 2024 by Laura
The guy who did my bloodwork was very kind and easy to talk to. I didn’t catch his name unfortunately. He has a gift of getting you talking and before you realize it he’s done. Pleasant experience overall
-
January 2024 by Ryan Svendsen
This location seems to not care about scheduled appointmentsIt’s always packed and is first come first serve
-
January 2024 by A Russell
It was easy to schedule an appt online, and the ladies at the front desk were nice and kept the customers moving smoothly. I was taken back right around my appt time and the draw was quick and virtually painless, David is very kind. It was an overall good experience with SonoraQuest, thank you!
-
December 2023 by Robert G.
I was a bit hesitant based on some of the recent reviews and it being my first time here.Check in was quick and the front office people were professional and thorough. I didn't have to wait much before getting called back and my arrival time (maybe 10 minutes) and there were a few others there.I really want to give a shout out to Alicia who drew my blood. She was kind, friendly, and quick. I have never had my blood drawn in one poke and/or the needle movement in the skin; Alicia the first that didn't have issues with the needle and finding my vein.
-
November 2023 by Cam P.
Maria (team lead) is HORRIBLE and not sure how she got to be a team lead... I was looking for information because I was sent there from my work and she would not give me ANYTHING but attitude.. she ended up handing me a sticky note and said call this number.. nothing else, no reason, no help, nothing!! Sucks that this is the only one in my town
-
November 2023 by Cams Cam
The Team Lead Maria was just flat out rude for no reason, for trying to find out what to do next. Had attitude from the start and it seems like she doesn’t want to work there.. not sure how she became team lead.. wasn’t by her knowledge because she didn’t know much either.
