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January 2024 by Janice V.
The facility is very secure. It's also very clean. The property manager is very helpful. Reasonably priced.
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December 2023 by Lil Rico Tha Chemist
Great intelligent customer service. Just come by and buy a unit even if you don't have anything to store. Awesome ?
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November 2023 by PB LuxeBeauty
Terence has superb customer service, I truly appreciated his help throughout this entire move in process, he made it very smooth.
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October 2023 by Lisa Johnson
We rented 2 climate controlled units at this location while we were in transition of moving our home. We were very pleased with the facility security, semi-truck access, cleaniliness, and customer service. I normally do not write reviews for businesses unless the customer service is outstanding, as this is what makes a company better than the next. This is where I met Terrance over the phone. Terrance helped me solve a problem related to my moving company accessing my units. Terrance took the time to understand my need and followed up with me which ultimately lead me to be able to provide proof to the moving company management. Terrance treated me and my concern like he was helping a family member. Because of the outstanding customer service this business provides through people like Terrance, I highly recommend using them.
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September 2023 by Sandy S.
This is a brand new facility and not yet overcrowded like another location I stayed in. Easily accessible and very clean. Much higher walls for security around RV storage. The other location I was at was so overcrowded with additional temporary units constricting maneuverability of parking an RV. I'm so glad I changed location to the Maricopa location!
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September 2023 by Destiny
I called today to get information about the property and how it all works to rent a unit and Miranda was amazing and very helpful. Great customer service.
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September 2023 by Joseph
Very clean and well maintained! Miranda was very helpful with all our questions and gave us a run down on how the $1 special worked. We plan on coming back soon to rent a space. Staff and facility makes me willing to recommend. Keep up the great work.
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September 2023 by Susan Jarosz
I had my household items delivered today and Terence was very helpful. Thanks for having such a great employee!
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September 2023 by Blaqq M.
I had an over the top experience at this storage facility!! Our customer service re[ was friendly and extremely helpful. We had rented a storage unit but when we arrived we realized it was too small. Our customer service rep was so helpful in switching our unit. I'm upset with myself that I don't recall his name. Thank you for all your assistance on 9/14 at 3pm. You were fantastic!!
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September 2023 by Dyanne Tafoya
Can't say enough positive things about the employees at this location! Terence was amazing sorting through an issue I had when renting my unit. Worked through the problem and wouldn't quit till it was solved. Then today, Carol Ann helped me find an answer on the phone to a question I had about the website. Fantastic people. Thank you both!
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September 2023 by Debbie H
A very clean place, we were unloading the truck today and forgot to take water. The manager of the place brought us ice cold water. That was a lifesaver! We also saw a lady spraying down the metal doors, which I’m sure was helping to cool things down inside. We were very impressed with public storage. A five-star place!
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September 2023 by Fire & Flowers
Where to start... The late policy is insane, after 5 days u charge a late fee. Fine. But then you put an additional lock on the unit? Extreme but fine HOWEVER at least ensure that after the account is paid after being a few days late because people have lives, at LEAST make sure there is someone at the property when they are suppose to be to remove the lock, now I've taken a day off and can't access my paid for storage unit. Then to call customer service and be told the only way to verify is the last 4 of my DL number!? And after all that it can take up to 72 hours for someone to come and remove it? I do expect to be compensated for a waste of my time and inconvenience. I will be moving my items out asap as I keep things here for my business and these type of delays affect my customers and my livelihood. If you want a self service system upgrade your tools and policies as the App is still telling me I'm locked out speak to manager where no manager exists.
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August 2023 by LoriAsh
Carolann was so sweet and helpful. She made the process super smooth and hassle-free. Even when we had to transfer to a bigger unit, she made it fast and easy.
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August 2023 by Graphite moose
Carolann was so nice and helpful! I got a 5 x 10 but had to come back the next day and change it to a 10 x 10, and she took care of it in just a few minutes.
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July 2023 by Savannah Hutchinson
I had very great service, the employee helped me upgrade my unity very easily and showed me how to get everything set up, also went above and beyond to offer us water. I am definitely pleased with the customer service and user friendly aspects of this unit. I would definitely recommend.
