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December 2023 by EJ Hendrickson
For starters, they keep the place nice & clean. Hate dodging others trash but never here. Managers are very friendly and can & will work with you if you find the rate increases to high. They did drop my price to the current offer for new customers & there was no need for argument. I would definitely recommend this place to friends & family so you will like it.
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December 2023 by Larry Schwarberg
The facility is nice and clean. However, they routinely raise rates often. Each raise is around $70/month. I've moved to a competitor for $220 less per month and the same size space within 5 miles.I appreciate the rapid response, but I went from $201/month in a 10X15 space to $352/month in just 15 months. I would assume we would be over $400 by the summer. Based on where I moved, I'm hoping it takes 3 to 4 years to get back to $352/month.
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November 2023 by Darcee Mccauley
Catrina was pleasant and very informative. She provided excellent information when showing us the units and pointed out things we had not thought about. Catrina made the process of moving from a small unit to a larger one easy. The facility is clean and quiet. I’d highly recommend this storage facility.
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November 2023 by King Dee03
From the minute I stepped into the building I felt the great vibes. I believe his name was dave cowboys fan like myself, was amazing showed me the first unit. Which I didn’t care for the proceeded to show me another option. Told all the deals and help me out tremendously. Great place to go. A1 Service.
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November 2023 by T
Catrina and David are absolutely ? % Rockstar's!!!! They helped me find the perfect storage solution for my moving needs AND they even helped me through a mini moving meltdown. (They didn't even mind my tears.) They are awesomeness!! They even gave me a pep talk as I was leaving. ( you got this!!) I can't thank them enough. Im very grateful for their help. Definitely give them a call for all your storage needs. The business is very well maintained. 1 million thumbs ? up.
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September 2023 by Polly Golly
Absolutely POOR communication by the manager. Katrina seemed fine, but the manager wouldn't let me speak with her. The manager made a mess of our entire transaction and then refused to fix it without a fee! Unacceptable and bad business practice. Thankfully, this problem was escalated and ultimately fixed by a more senior person. We ended up just cancelling because of the manager and his mistakes and attitude.
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September 2023 by Krissy Dowler
Catrina and David are absolutely a wonderful team. They put my heart at ease and I am in the beginning stages in renting a unit to bring my Father's here to Arizona. They were so personable and respectful towards my tender heart. I would highly recommend them...hand down. The facility is super clean and nice. Thank you again to the 2 of you. You made my day easier.
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September 2023 by Jeffrey Reasner
Very accommodating and reasonably priced. Catrina was extremely helpful and a breath of fresh air in a day when know one wants to answer questions or be helpful. 10/10 would recommend to a friend
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September 2023 by Brandy Willoughby
Very very clean !! Front desk was very nice and helpful ! If I’m ever in the need of a storage in that area I will def be using them again ! Pleasant experience. Easy move in and move out and they provide a lock .
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September 2023 by Julie Evans
Katrina went above and beyond for me when I called her TERRIFIED. I was unaware that this storage company raises their rates a few months after you move in. I am already at the top of my budget. Without going into personal details, Katrina IMMEDIATELY went to bat for me! She managed to keep my unit at the same price. THANK YOU KATRINA! I would have had to move in this heat if it weren't for you. And I have NO IDEA where I would take my things.If you have ANY issues, don't be afraid to call and discuss it with them.I would give Katrina a 5+ rating. I am only giving a 4* because of the corporate office adjusting prices. I feel the price you agree to when you move in should stay with you until you move out.Again, Katrina.... YOU are an incredible, compassionate woman and I appreciate you more then words can express!
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September 2023 by A J
One of the best places I’ve ever experienced when dealing with storage places! There is a very lovely lady by the name of Trina! She is very polite and very helpful as well as very knowledgeable about everything I asked! If you have ever had to deal with storage units then you can understand how important and refreshing it is to come across a place that aims to please through it all! Thanks extra space storage for going the extra mile in customer service!
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September 2023 by Tara Vance
I really enjoyed the service I received from Catrina. I was looking into options as to my storage. Catrina said she would look into it for me provide me great results at the end. When it comes to customer service it was great right on point. Thank you again Catrina!
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August 2023 by Stephanie Eisenbach
We stopped to get an idea of what storage unit would be and Catrina helped us she was AMAZING she took the time to walk through the facility show us the a couple of units even helped us to Reserve one for when our movers get here with our things.Everywhere we walked was clean. Very nice storage place. Can't say enough about the staff who are super friendly and help you with whatever it is That will best fit the storage you're looking for.Thank you so so much Catrina for all your help and Patience you were awesome.
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June 2023 by Dreamy Edison
Best experience I’ve ever had at a place of business, they’re like family! If I could give this place 10 stars I would!
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June 2023 by Donald Raymer
Catrina was able to resolve a billing issue for me. Always professional, courteous, friendly. The storage facilities are always clean, well lit, cooled, easy access to my unit, makes my visit(s) comfortable.The unit and staff are awesome, recommend you check them out if you need additional storage space.