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March 2024 by Junior L.
I was recommended to this shop on a dirtbike group, spoke with the owner before drop off explaining issues and he stated they would "figure it out within 4 business days". Approaching business day 5 I called in and requested to speak with him directly and the lady claimed he was out of office and that HE would call me back later. Instead of HIM calling to speak with me like I requested, SHE sent me a text message not answering any of my questions giving me blanket responses about why my bike hadn't even been "touched" yet. Finally, over a week later on Saturday I received a phone call from who claimed to go by the name of "Seth" and he stated they "couldn't figure out what was wrong, without me paying for 3-4 hours of shop rate to tear down the whole motor". Then informed me THEY stripped the crank shaft thread. I stated that I had no issues 8 days prior to dropping off *have video and picture proof* and he stated it HAD to have been me who did it because they have "proper tools". I replied with my father in law who builds race cars has "proper tools" and he's the only one who had touched the bike along side myself. Mind you, WE are both biomedical engineers and work on 10s of thousands of dollars of medical equipment every day. 3/28/24 pick up day. We arrived at approximately 8:15am to pick up the bike and address the "stripped shaft threads" situation and the owner "Steve Trivisonno" insisted on loading up the bike post collection of payment from me. I stated to him that we would load it as I wanted to open the crank case by removing the cover and inspect the "stripped and grinded down threads" as his employee told me on the phone and his whole demeanor changed. He then was attempting to "explain" what was wrong to me like I was a toddler. I asked him why he was speaking to me like that and he stormed off like a CHILD and said " try not to get MY parking lot all dirty" referring to oil that was coming out of the crank case.... Mind you their establishment, I don't know if I'd even call it that, shares the lot with another business so HE owns nothing. Steve never cared to explain anything to me before paying for anything, ask me if I wanted further repairs or simply have some decent customer service not only has a "business owner" but as a damn human. Not to mention I was told on the phone because lack of diagnostic and it "only took 30 minutes" they were going to charge me 1/2 the shop labor rate which would be roughly $50 and instead they charged me .75/hr rate totaling to $71.25. I wouldn't recommend him or anyone who works here for ANYTHING, much less a diagnostic. Both the phone call for an update as well as pick up interactions were both fully video/audio recorded and documented, so for the record these aren't unsupported claims.
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March 2024 by The Bmx Family
Went in for a clutch adjustment and a brake flush on my harley. They rerouted my clutch cable incorrectly and completely marred up and down nearley the whole brand new $300 sterling chromite cable. I had to come back and have them route it correctly because it wouldnt let me turn my bars correctly. So mad. Never do business again. Still have to replace my clutch cable when i can afford it. They just said sorry. No offer to replace the cable. I will be letting every one i know that rides and everyone i meet to avoid this place at all cost.
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March 2024 by James Schultz
Best place for dirt bike parts in the valley, or anywhere.
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February 2024 by John Granus
These guys are great! Always good service at a fair price.
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February 2024 by Larissa Green
Was searching locally for a Stacyc for my daughter and came across Advanced Performance since that is one of the many things they can assist with! Their communication was great and I received a discounted price!Everyone in the shop was super nice/helpful and my husband will definitely be coming to them for his dirtbike needs! Highly recommend.
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February 2024 by Joshua Teague
Great prices and service very knowledgeable.
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February 2024 by Light Bringer714
Tire on my motorcycle died and was beyond repair, luckily I was right down the road from this motorcycle shop. Took my old tire and rim and they had me hooked up with a new tire and mounted within 20 minutes. Definitely recommend these guys.
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January 2024 by john mark bagaforo
Very good people, changing my tire valve stem they did it so quickly. Very good place to go for motorcycle repairs and everything.
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January 2024 by Mike Scott II
Guys in here are always helpful I gave my bike a quick once over to find I was missing a radiator bolt rode straight there no call I just showed up had zero issues stopping what he was doing to take a quick peek handed me a bolt and said no charge...it's the small things that keep me coming back..they have done multiple tires for me too..I'll be returning to them when it's time.
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December 2023 by Ryan Matthews
These guys are great! They were able to answer all of my questions and point me in the right direction and let me know what what was needed for my street glide. Not to mention honest from start to finish! Which integrity alone these days is hard to find. They will continue to get my business and I will also be referring my friends.
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November 2023 by Robert VanSlyke
Did a great job running my bike on their dyno. They explained the results and made recommendations to unleash more performance. I'll be back with my next build!
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October 2023 by ralph thompson
Awesome guys.. Take both my bikes there... I will continue to.... Highly recommend ?
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July 2023 by Kerry Stennett-V
Did a great job on my bike, no complaints about the headers they installed, super happy. I gave a 4 star for one reason (and they know this), my bike was in the shop for a very long time.
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June 2023 by Mark B.
Needed my heavy motorcycle loaded in my pickup. They did it quick and safely, which took a load off my mind. Thanks!
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May 2023 by Jordan Epperson
The guys at advanced motor sports are very knowledgeable and honest. I have been in multiple times for separate issues and they have always taken great care ofMy machine.
