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January 2024 by Roseanne T.
Called to speak to a tech at the pharmacy was placed on hold repeatedly. Over 30 minutes of a wait and in the end was hanged up on.
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January 2024 by Catherine S.
This Walgreens tried to charge me $20 per pill and put me on hold for over 45minutes before hanging up on me. San Marcos pharmacy in CA charged me under $20 for an entire month's worth. Greedy Walgreens no longer gets my business.
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April 2022 by Jody S.
The pharmacy at this location is terrible. The employees are rude and do not know how to correctly submit insurance information. They are often times out of needed prescription drugs. I have had issues with this at least three times. To verify their error I have contacted my insurance company to straightened out their incompetence. Take your prescription needs elsewhere.
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January 2022 by Ray G.
Incredible that they're so slow in filling badly needed prescriptions. Physician called prescriptions Thursday morning, still waiting on Friday afternoon and now they tell me it will be Monday afternoon.
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August 2021 by Ciara Williams
Cody, the pharmacist truly cares about people and is beyond helpful. All the staff at this location are wonderful.
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January 2021 by Gina A.
If you are going here for prescription meds - you really ought to reconsider! They have the most disorganized, obtuse pharmacy I've encountered. Terrible hours, prices & communication skills. Whomever answers the phone for this location tells you one thing and the pharmacy staff (one unkempt fellow in particular) tells you the opposite. This has happened on multiple occasions and we've only lived here for a few months. They have lost one of our hand carried life saving prescriptions (final straw), been contradictory on several other occasions, told my husband RX was ready last month & when he drove in from Red Rock and me a totally different story that day when I called, then another when I drove back the next morning. I used to like Walgreens in Oregon, but they've been substandard in Tucson area. Before this last run around I had already transferred all of my prescriptions to Fry's down the street. Now I've transferred all of my husband's. I think they must be getting ready to close this one down because they have another one nearby that has better hours, more helpful service. However, I won't be going to any, too much uncertainty with things that are too important. FYI, went back on the following day for heart meds, the young lady working the counter that day offered us an emergency supply that wasnt offered the day before (!) too bad it's so inconstant because she was helpful. Sheesh, it's an $800 a month prescription (I know!) you think they'd take a bit better care of their customers.
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February 2020 by Richard McHugh
The gentleman the came to help me in the photo center was very knowledgeable and helpful I will come back again
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March 2019 by Richard McHugh
The gentleman the came to help me in the photo center was very knowledgeable and helpful I will come back again
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February 2019 by Elizabeth G.
This is our nearest Walgreens so we're here somewhat often. My husband decided to have film developed there after finding an old camera. He called the location to see if it was ready. A young lady answered the phone and put him on hold. She left him on hold for close to 10 minutes. We live about 2 minutes from the store, so he decided it'd be faster to go in. Before he left, the young lady came back to the phone and told him he must have mistook this location for the Dove Mountain location. When he asked who he'd called, she lied and said "This is the Thornydale store..." Except my husband confronted her when he got there and she didn't know what to say, so she just smiled. Who does that? It's sad, but she usually has a kind of sour attitude and you'll know if you end up with her too here. The other employees are always friendly and smiling or make small talk while you're checking out. Hence, the 3-stars.
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March 2018 by Aaron U.
My son was sick and went here to get his prescription filled. After two days my wife noticed that there was very little medicine left for the next three days. Called the pharmacy and they said that they had written the wrong dosage on the bottle?!? Here was taking DOUBLE the amount that he was suppose to be taking. My son has been acting fine but pretty scary considering that this type of a situation could happen. Needless to say that I won't be going back to this location and will stick with my normal Walgreens. I would seriously reconsider using this location for any of your pharmacy needs.
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January 2018 by Stephanie S.
Shoutout to employee Ron. He always has a smile on his face and welcomes each customer with a friendly greeting. It makes visiting this Walgreens nice, every single time. I wish the employees at the Walgreens nearest my home were this friendly and the store this clean, I'd shop there all the time! Coming to this location is always a positive experience!