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January 2024 by Roseanne T.
Called to speak to a tech at the pharmacy was placed on hold repeatedly. Over 30 minutes of a wait and in the end was hanged up on.
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January 2024 by Catherine S.
This Walgreens tried to charge me $20 per pill and put me on hold for over 45minutes before hanging up on me. San Marcos pharmacy in CA charged me under $20 for an entire month's worth. Greedy Walgreens no longer gets my business.
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October 2023 by Leandra Romero
I called to ask when my prescription would be ready. The women pharmacist said in a hour. I went through the drive thru over an hour later, which it took them about 5 minutes to even acknowledge me at the window, to tell me they would be with me as soon as she can. Waited another 5 to 10 minutes be told my prescription was not ready. She was not genuinely sorry and in just in a big hurry. I had to ask them if they can text me. She began to tell me they are just too busy with keeping up with everything including vaccinations. Not my problem. Don't tell someone iprescription will be ready in an hour and it's not. Now I have to make another trip. I would have been more understanding if she nice and genuinely sorry. Thank goodness I don't have to deal with them all the time.
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March 2023 by Tom J.
I chose one star because it was needed to write a review. This is a zero star pharmacy store. While the young men and women in the pharmacy are pleasant and competent , there is a nasty middle-aged woman who is so rude. She doesn't realize people are customers and can go to other pharmacies. Like customers of any other retail operation. I had read all the awful reviews before my Rx was at this store but it is the closest Walgreens to my neighborhood. There is no reason the woman is so rude - especially since the pharmacist and younger employees dealing with customers are pleasant. She should either have a position without customer interaction or be let go. I told the store manager about my experience and he listened and said he would talk to the pharmacy manager about my awful experience. Evidently, knowing full well current and older reviews are awful, the store and pharmacy managers have done nothing to correct the issue or change this woman's attitude and behavior. Take your Rx anywhere else.
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February 2023 by soon2beh22accord
Paid for a propane tank refill and when the boy came out to open the cage i found i had left the tank on my jobsite and when we got done with the work day I had forgotten to go back... I went back today to get my tank and was greeted with doubt when the manager got to me (he wrinkled his face as if I was lying) I left that horrible store.I even tried to prove i paid for it with my Bank records and of they did a quick count they would be 1 tank over. ZERO HELP AND 100% RUDENESS
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December 2022 by Elliott V.
No one answers pharmacy phone and if they do they put you on hold and then it Re rings and rehang up on your or put you on hold.Another pharmacy is better I'm sure
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December 2022 by Jennifer P.
Do NOT FILL Prescriptions here. Drive out of your way but don't go here. They are RUDE. Very inpatient and rude...despite trying to be kind. And 8f there's a line INSIDE with 10 people..they will literally ignore YOU and then pick up the speaker phone and say..I'm sorry there's 10 people in here and WE have to help them first! Go anywhere else!
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December 2022 by Audrey M.
This particular rating is for the photo department. I ordered cards from Costco and needed more but ran out of time for the order to be sent in time. Walgreens it is. Holy smokes the photo quality is disastrous and embarrassing. Only benefit was they were ready same day. But I'd rather have waited 2 days for quality. Never again.
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November 2022 by ABE E.
Rude manager accused my dog of pooping in the store. It was old p**** not anything my dog did. I've been a 30 year customer of Walgreen's and this recent experience made me want to go elsewhere for my prescriptions.
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November 2022 by Alexandra Kowalski
Staff at the pharmacy is very rude. They treat you like you are bothering them. I would use another pharmacy but unfortunately this is the closest pharmacy by my house.
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November 2022 by J R
Pharmacy people are rude, unhelpful and arrogant. Been there twice, different staff. They need courtesy lessons.
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October 2022 by Silly Papa
If you expect to get the sales price listed under an item. Buyer beware. I was charged incorrectly and went back and brought Walgreens sales sticker to manager. She said only points offered for the mistaken price charged. I know it was only 3 bucks in savings but the point is the store makes mistakes and may only offer points as a remedy.
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September 2022 by D P.
pharmacy is often closed do you cannot get scripts filled. there have been times they had my med but made me wait days for it. only filled from their stock because I had a stink. I've been told I should not come in but wait until they call me. many extremely rude employees! I'm suppose to run around town trying to find other Walgreens to fill my scripts. employees maybe over worked but not my problem and no excuse for treat customers so badly. when able I'll change prescription plan so I don't need to deal with these truly horrible pharmacy employees
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September 2022 by Brigette B.
This is NOT the best Walgreens in town. First of all, their app says that the hours of the pharmacy are 24/7. I waited at the drive up tonight behind a woman who was clearly having a conversation with the pharmacist about the weather! When I got to the window it was 7:01 PM. The pharmacist had the audacity to put up a sign that said that the window closed at 7 PM. She wouldn't even give me the courtesy to say that the window is closed and that that Walgreens had changed their hours of the pharmacy. I will never spend one more penny in this pharmacy. Someday the tides will change and Walgreens will actually have to work for their customer base.
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June 2022 by Andrew Schneider
Very nice Walgreens. Tammy was great service. Nice restroom.
