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January 2024 by Robaloie
Worst post office I’ve been too. The workers seem to have a different idea of how things work than other post offices. Also very rude and unhelpful. Save yourself and go to another location
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January 2024 by Rosa Hernandez
Can all our tax dollars stop funding this location please!...This location not helpful and rude. Lady working there today in the afternoon seems to hate her self so much she's taking it out on customers. Baby if you hate your job so much do us all a favor and find a different job to do.
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January 2024 by Aldra H. Potter
The girl working there at the front desk Friday 19th at 1:20pm seems to be very miserable at her job her customer service was terrible. Was rude not helpful at all. Was it her first day? Because she didn't have any idea on how to do her job. I feel bad that our tax dollars is paying for people who don't care about helping the community or even do her simple job. She didn't know how to do a simple change of address and kept giving us different answers.
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December 2023 by Good Vibes
My package has been sitting there for over a week, and I live states away so I can’t do anything about it.
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October 2023 by Avi Shawn Tubul
If this lady is handling your packages BEWARE! Even if you have them marked fragile, she will throw them, and enjoy doing so. It seems like she just wants to spite customers. I’m a business customer who spends thousands each week on shipping labels with USPS, and it seems like she hates me for it. This is around the fifth or sixth time she has thrown my packages, and today, she literally laughed at me when I asked her not to throw my packages.Additionally, this USPS will claim that they cannot scan in your packages if you don’t have a PO Box at this location, because they won’t get “credit” for it. I’ve never encountered something like this in all my years of doing business with different USPS locations around Arizona.I think it’s time for me to find another carrier to work with.
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August 2023 by TKO crates
Mailman kicked our dog and then reported our dog saying it bit him (no bite marks only a small scratch from maybe a nail). Now are dogs titled aggressive, and to top it off, he will no longer deliver our packages and we always have to go to the post office and get them ourselves now recently they've givin me every excuse not to give me my packages and always have to come in on a different day as if to catch them off guard on there own game. This office is absolutely garbage and doesn't know how to treat its own people. 100% do not recommend you'd be better off going to the next post office..
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August 2023 by Peanut TheCat
Terrible service the don't deliver and have attitude and our disrespectful.
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August 2023 by Loving Him
Had to ring the bell twice and wait for a young gentleman named James to come and play with his computer take his time redo five pre-stamped postcards so I had to leave with nothing at all I don't have the time to play with kids well well trying to do business ?
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July 2023 by Brandon Held
I have had 2 package deliveries this week that were needed in a timely manner and the mailman didn't even attempt to deliver them. I have a camera alarm and have been home all day. I told the manager and he sounded like he basically didn't care. Needs new leadership and employees.
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July 2023 by S T
Convenient because it’s close to our home, however, I will never step foot in this post office ever again. They have the worst customer service. Don’t go here go elsewhere where you business is appreciated.
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January 2023 by Nathan Wolff
We've had to visit the office in person for the fifth time now. Even after speaking with the mailman for my address they repeatedly misplaced packages and go weeks without delivering our mail. We have had at least six separate issues in the last 2 months. The phone line is always busy and no one responds to emails. They have no clue what they're doing here.
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December 2022 by Grace
Make sure you use your scale at home for the exact weight of your package, this is the first time I’ve ever been over charged for the weight and I’m a small business who’s shipped out all over Tucson and of course this happens to us at our new one :’) lost all my profits to pay back the 0.6oz difference from my estimate
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November 2022 by phil pedersen
This post office needs to be replaced. Too small for the growth of Marana. Employees are very rude and lazy. Continually deliver the mail to the wrong address, and have a real attitude problem. I go to the little Reolieto office, one lady who does an excellent job and is very professional.
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November 2022 by Vance S
Just visited, the dude that waited on me had weak customer service skills. I hadn’t seen him in over 2 months, figured that he’d been fired, guess not!But, he had really nice hair.
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October 2022 by Jason H
Can't deliver correctly to save their lives. Weekly issues with missing mail or packages put in the wrong parcel locker. I've tried talking to the postmaster and he just blames it on staffing with no solutions offered. On the bright side, it's a great way to meet neighbors! Ugh!
