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March 2024 by Brittany Tarrants
We were the only people in drive thru, placed a normally sized order(only $30) they parked us, that was fine. Waited fifteen minutes, a truck came up with a mobile order and got their food. Sent my boyfriend in to find out what was going on. Another ten minutes passed then I went in. Joey was extremely rude and unapologetic about the long wait. Got our food, and OF COURSE they messed it up had to go back in and it took another five minutes to make it right. Mind you besides the mobile order we were the only customer, and we were there first! Thirty minutes in a "fast" food drive thru not even for a large order. Completely unacceptable.
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March 2024 by Mark Toth
Marana Jack in the Box on Sandario late afternoon on a Saturday. Not up on the latest menu the gal taking our order was very forgiving and helpful. Between her and her manager they got a glitch in the pay system straight for my friend following me. We both got a veterans discount. Food hot and staff friendly. They did have a supply problem as they ran out of catsup / ketchup, but they were carrying on heavier on the mustard. Not bad BTW. Traffic in customers was starting to pickup. They were friendly and trying to make it all work for their customers.
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February 2024 by Mark Hay
At first l didn't see the store. Not willing to eat at Mcdonald's, l was about to leave the area when l happily spotted this establishment.I was immediately and warmly greeted upon entry by the very enthusiastic staff. I truly felt welcomed and valued as l stepped in from the rain. Despite the nasty wet weather outside, this establishment was warm and inviting upon entry.I ordered the chicken teriyaki bowl with egg rolls. The lag time from order placement of to the arrival of my food was minimal.I found my food to be delicious as well as being hot and fresh.The dining room had noticeable cleaning deficiencies, while I was waiting for my food, staff members immediately were out policing the dining room correcting any noticable deficiencies. They did this on thier own without my concerns being expressed.Overall I experienced a very pleasant visit and wonderful food free of any issues or defects.Despite some of the other recent less than flattering reviews, based on my visit, this is an establishment that I would highly recommend.Jack proudly offers a ?? military discount ?? which is ALWAYS appreciated.Parking: Abundant on-site parking is available.Wheelchair accessibility: A modern facility in full ADA compliance.
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February 2024 by Nicole Warren
Inside is clean and fresh. The staff are great. The food is about the best you can get from a fast food restaurant.
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February 2024 by Vellra Montano
I know this place usually takes a long time but tonight was definitely the last straw. We went through the drive-thru and unfortunately someone pulled up behind us so we were stuck waiting in line for 40 minutes for two tacos and a Jumbo Jack when there were only two cars in front of us. This place always takes so long when it's the least busiest Jack in the Box in all of Pima County.
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February 2024 by Rose Herman
I’m not quite sure why I always have to pull up to the front to wait for my food that is cold. If I had a pool to the front in my food came out hot I could understand. Thank you.
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February 2024 by Ernesto Roman Rendon Delcid
Very good, excellent service ?
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January 2024 by Anthony Morales
Newish store with friendly employees and fast service. Recommended.
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January 2024 by Jacalyn McCoy
Ordered a special Jumbo Jack with two shakes, the shake machine was out of order and it caused us to waste at least a half an hour precious travel time. All the cars inline were told to wait around the side of the building and they would bring our food out. A very Odd experience!!!
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January 2024 by Amber Goodman
Order came fast via door dash but did not receive two tacos, sauces and the drink was wrong
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January 2024 by J.D. Cunningham
I love jack in the box. However, the location in my neighborhood is not functioning at it's best. The orders are always wrong, the food looks like wild animals put it together and it's usually cold or under cooked.The front customer service is not always friendly or accommodating after they've made a mistake.
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January 2024 by Gary Crockett
Nice helpful staff. Good food.Next visit, friendly staff, good delicious food.
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January 2024 by Steven Caverly
Always a long wait. I ordered a buttery jack and got handed a soggy bun no sauce and old meat and cheese.
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January 2024 by Daisy Loomis
I stopped by there to get food to go on Christmas night. Even though they were very busy the college age boy working the counter was very polite and asked me how my Christmas was. He was in a positive mood and gave good customer service , even though he couldn't wait to get off in a bit to spend the rest of Christmas with his family (he told the guy in front of me). I told him to take a moment and enjoy a beautiful sunset outside.
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January 2024 by Cathy Bollmeier
Fast friendly
