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October 2023 by Jasmine H.
i've never had a good experience in this store ESPECIALLY with MANAGEMENT(Leslie). They are rude and treat customers and THEIR EMPLOYEES like absolute shit. do not recommend. (management is disrespectful to younger customers/employees from what i've experienced and noticed)
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October 2023 by Liz I.
This particular Fry's store is clean every time I walk in the door. They always have plentiful stock, and they carry a wider variety of brands and more items than other Fry's stores. The employees are very courteous and the store is well-maintained. I wish this was my neighborhood Fry's, but I reside in Oro Valley, and live in very close proximity to the Fry's on Lambert and LaCañada.
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August 2023 by Dan M.
10 stars for Layla. She hustles and is fast, helpful, friendly & efficient at Frys's grocery pick up service. Thanks Layla!
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August 2023 by Mahmoud Moghaddami
I am a prescriber and former customer of Fry's. I stopped my relationship with Frys' pharmacy long time ago, since things would never go right and I also stopped sending my patient's medications to the pharmacy and advised them to try different pharmacy. However I decided to give them a try, one more time yesterday. My medication was filled with wrong dose and in a minute, when i returned to the pharmacy and informed them that it was filled wrong, all I was told is " sorry, we can not accept the medication since it left the pharmacy. This is our policy". Wrong dosage and pharmacy not accepting the return? fine but that does not mean that I have to pay for the wrong dose. Called the store supervisor and I was on hold for 30 minutes and did not get anyone on the phone. The person answered the call, stated " Sorry, we are very busy". Still waiting for the supervisor to call back. Take my advice and do not fill your Rx at Fry's. They are understaffed and many errors happen under the pressure. I am going to dispute the charge of $86.00 and that was the last time I work with Fry's. They have lost the business with me and possibly many of my patients.
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August 2023 by Lindsay Smith
I just called to ask if they take my insurance, and I was rudely told they can’t tell me that. WTH! They expect me to waste my time by sending in a prescription and giving them my info having them run it and then maybe just maybe it will be covered?! No thank you. I’ll go to a pharmacy that actually wants my business.
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August 2023 by L
This pharmacy does nothing but screw prescriptions up. They are rude and inconsiderate.
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August 2023 by Dee A.
Stopped in for few items on my way home from out of town. The deli counter was ridiculous busy and with only one person behind the counter. They seem to cater to pick up customers, every aisle has an employee with a cart and they're rude and you cannot get by them. Purchased a half pie and it looked delicious and later that evening I went to serve it and the bottom was raw. I had to bake it upside down, I will never buy another pie from Fry's.
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June 2023 by Vanessa C.
This is my fave Frys. We call it "Disneyland Frys" because it has everything and then some. The isles are nice and wide, plenty of OPEN checkout lanes and rarely congested. I drive out of my way just to go to this location. I do a lot of "pick up" orders as well. The team is always extremely friendly and thorough. Thanks guys!
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June 2023 by Dee Dee Adams
I've been using this pharmacy for years. They used to be great. In the past year it has taken over a week to fill prescriptions whether they are new or refills. My Dr sent in a prescription on Tuesday 6/6 and as of today 6/10, it hasn't been filled. Every time I call , they seem surprised that I would like it sooner. Not a great way to run a pharmacy.
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June 2023 by Katherine Pippin
Never enough people in the pharmacy at any location. Always takes 40+ mins just to pick up meds because of how slow the 1 person is with meds. Switching pharmacies.
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June 2023 by Lynette Hiller
I am exhausted from trying to get my prescriptions filled. Last Friday they were supposed to be done, then Monday, then Tuesday, then Wednesday, Now Friday. These are serious Maintenance meds. They are making me extremely nervous! You just can't stop cold turkey on these meds.
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June 2023 by Lucas Simmons
Prescription sent Thursday, wasn't ready Monday afternoon. The price was outrageous until I called and asked them to apply a coupon. Why wouldn't they just do this without having to ask?Went back Friday and waited in line for 20 minutes.Don't come here. Awful pharmacy experience.
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May 2023 by Boxx T.
This review pertains to the meat department. So I purchased 2.41 lbs of a bottom round roast. When I looked at the roast in the store, it looked lean, with minimal fat. Well, when I got home and started to prepare it, I had to cut off a solid pound or more of fat that was disguised under the cut of meat. I usually expect some fat, but this was absurd. I have attached a pic. This store however, is a nice grocery store, which I visit sometimes.
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May 2023 by Lyn Joy
I am exhausted from trying to get my prescriptions filled. Last Friday they were supposed to be done, then Monday, then Tuesday, then Wednesday, Now Friday. These are serious Maintenance meds. They are making me extremely nervous! You just can't stop cold turkey on these meds.
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March 2023 by D P.
Produce sections offers limited variety, aisles are congested with advertised items, is a big store but most of it is not food so limited selection. If you want a nice grocery store go someone else. If you want shoes, clothes, etc try this place. I will say the only thing it does have going for it are their employees. 99% are helpful and polite (hence the 2 stars otherwise it would be zero)
