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November 2023 by Fire Hazard
Great customer service. I had a couple of problems that I needed to fix with my plan and I stopped by here today to see if they could help. Carter was professional and knowledgeable about all of the things I needed done. He got them done in just a few minutes and I was able to get back to my weekend. I will definitely come back for my cell phone needs.
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October 2023 by Sarina Alvarez
I walked in and had the best experience ever! Gaby helped me out and she was so great! Definitely recommending this location to my whole family??!
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September 2023 by Teresa Hunsaker
Refused to assist with transferring data to new phone. Basically told to go find a transfer company to help us. It takes them too much time. I asked then what's the point of the their store, I was told they provide cellular service. Not without a phone that work. Bad attitude.
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September 2023 by Melissa Perry
The in store service was good but the customer service over the phone was not as great.
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August 2023 by Michael mclaughlin
Dishonest... Created lines and set up promotions we didn't agree to, suspended a line we asked to be disconnected and later found out keeps the line active and charges, told us we needed to call customer service ourselves if we wanted to quickly disconnect instead of a 90 day hold and then auto disconnect (we found out was also not true). steer clear away from here if you can help it!!!
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June 2023 by Miguel Rivera
Find a corporate store don’t go to this trash 3rd party T-Mobile store.
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March 2023 by monique evans
Went to this TMobile at 5:55 door says they close at 7:00. watched the guy come lock the door as we walked up and we stood there he cracks the door and ask how can he help then proceeds to tell us he is the only one there and would not be able to assist us. Literally just needed a SIM card. Didn’t understand why it needs 2 people to get that done. Youngins don’t wanna work.
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April 2022 by Tim Burkeen
Of all the T-Mobile stores, this one has got to be the most awesome. I mean, I've gotten friendly customer service before but Javier and David are above and beyond. Super helpful. Super friendly. I really hope t-mobile corporate treats these guys right because thats how you keep customers!
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March 2022 by Dawn Ferretti
The guys were amazing! Made my whole experience fun and easy!
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January 2022 by Christine Calles
Today I went into your store with my sister & grandson and was greeted by David, Javier, Lupe and Angel. I had initially went to get an IPhone 13 for my son but wasn’t sure of the outcome. David was very helpful at giving me all my options that were available to me. As we had a lot more questions for him , Lupe offered to help as well . He had such awesome customer service & such an up beat personality! So as we were excited to get my son a new IPhone 13 with the help of Javier we got a second one as well. I have had a great experience at this location before which is why I went back to this specific location even though it was out of my way. Thank you Javier for being an AMAZING representative. He was very kind to my grandson. I absolutely recommend this store and these outstanding representatives. Keep doing what you guys are doing because you do it well. Thanks for making my trip there a GREAT one!
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January 2022 by Sam Ramirez
The Staff here is Absolutely Fantastic. Very Knowledgeable, helpful, and Most importantly willing to do the Best possible job. David, Luke, Javier, and Angel THANK YOU for ALL you help ????
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September 2021 by Cheyenne Cook
I had recently decided to pay off the remaining balance (wasn't much) on my I Phone 11 and get a new device. I had my heart set on getting the Samsung S21 but none of the T-Mobile stores have it in stock and I didn't want to wait. I caved and decided to go with the S21+ and went to this store's location and I an so glad I did!!. Javier and Jose were AMAZING!!!! They were both so kind and so accommodating (especially when the end cost proved to be more than I anticipated). If I have any issues with my device or anything related to my plan...I will be visiting them for sure.
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August 2021 by Rafael Hernandez
The best service ever I have one year coming to this place the attention from Lupe is impossible to make better, if you want to have a solution this is the place
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May 2021 by Ruby Ogden
Courteous and very helpful.
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April 2021 by Joe Jacobucci
Javier & Jose were gentlemen. And every time we went in to see them, they helped us. They never gave us a problem and they knew their job.
