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January 2024 by Rachel Maxwell
Awesome customer service! Ian and Mark were very helpful and were able to answer all my questions.
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January 2024 by Christine Breton
I agree with Meltinca Kninaz’s comment regarding how Lake Havasu’s SW must have something against women. When I went there, I was told by Ian E. Bumbles it would be impossible to match the color—never mind that your business was the one that originally mixed this color for me. When I asked why it would be difficult to match the paint color, the employee disrespected me by saying “it would be too complicated to explain it to you.” As soon as he made that statement, I had to explain to him that I was an educated person with a college degree. He was shocked to hear me say that. He then proceeded to explain it to me, and it turns not to be that complicated after all. After that conversation, I had to assume he was just incompetent in matching paints. Because of this employee’s disrespectful attitude towards me, I will shop at Lowe’s now on.Lake Havasu City’s Sherwin Williams needs to re-educate their male employees regarding respecting women customers. Those male employees need to drop that disrespectful message of “it would be too complicated to explain it to you.” In other words, never ever mention this statement to women anymore. I can guarantee you that those male employees would have never say that to a man, especially knowing they might be punched in the face. Just because your male employees are incompetent in their jobs, it doesn’t mean that women customers deserve to be disrespected. Please re-educate your male employees regarding respecting women customers. Get rid of that condescending message “it would be too complicated to explain it to you” among your employees.
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July 2023 by A C.
I am a general contractor in Lake Havasu.my choices for quality paint are limited to three main suply options and after reviewing my recent invoices and seeing how much more it cost to purchase paint at Sherwin-Williams I will know longer be buying there. For there middle quality paint it cost me 48% more than HD to get their premium level paint. There is know incentive to buy through Sherwin-Williams unless you want to spend more for a lesser quality paint. For this reason alone they are getting three stars.
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February 2023 by Mikey Mike
Go there everyday,see Ian, and, Rhino
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April 2022 by Vicken Meguerditchian
I had great experience, Christian was very helpful with my needs. He gave me excellent service.
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April 2022 by Tim Slater
Well I was a store manager for Spectrum Paint and Frazee Paint for over 10 years and I always have to argue and explain their job to them !!! Shits old been going to Sherwin for over 20 years and it's definitely getting worse !!!
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April 2022 by Suzy M.
I've been looking for a particular paint since October 2021 and decided to try this location. I was greeted by Christian and he was able to find me exactly what I needed. Amazing service Christian, job well done. I will definitely be back.
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March 2022 by Michele Kirkpatrick
I came to SW to get more paint. Christian was so very helpful and knowledgeable about what it was I needed. He spent the time and effort doing exhaustive research so I could get a product that was perfect for my needs. Thank you so much Christian.
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January 2022 by Tom Goldsmith
Store has been exceedingly helpful!
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July 2021 by Jim Rosensweet
I brought in a small chip of the paint I needed and they matched it exactly.
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June 2021 by Joseph Maxwell
Knowledgeable staff. They got what you need
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June 2021 by Vincent Miller
The Sherwin team in Havasu were A grade!
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May 2021 by Gabriel Stopke
Called in order , went to pick an hour ago later and the person said they don't know what happened to the order and had to wait another 35 minutes for it to be done took no responsibility
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March 2021 by paula smith
Fantastic Customer Service!
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March 2021 by susan deegan
Absolutely no help at all.