“Okay, I locked my keys in the car and they were there to unlock my car. This is the second time I've had to have them come to my house and they've been absolutely efficient, polite, and respectable of my needs.”
“I would say the most decent and can really be trusted. I brought my car for struts and shocks replacement and they really did a great job without hassle and I did not encounter any problems at all. Honest and very reliable.”
8:00 AM - 6:00 PM
4355 N Bank St Suite E, Kingman“Saturday afternoon of a big festival weekend in Kingman, Az. We broke down 31 miles outside the city on the open highway with our big GMC Yukon and our trailer attached. Waited three hours for a tow truck. The sun was hot and the traffic constant and everywhere we called said they couldn't possibly see us until Wednesday or that they we closed. Not HRS, he was there for us! Tom was the best! He was clear, direct and honest. He told us, "have them tow it here and I will do what I can to get you safe and back out on the road as quickly as possible." He was a man of his word. He explained what he thought might be the problem, which it was. This guy works on racing cars, he knows his stuff. He had us fixed and back on the road within 24 hours - just like he said he would. Thomas is kind, considerate, knowledgeable, exacting and reliable. The price was fair and the work was well done. We feel so lucky that HRS was the shop that was open and the one who took our call. Our tow truck driver, when he arrived, asked us where we wanted him to take the car. We told him HRS and we asked him what he thought, he said, "Well, I don't know him personally, but I know he's a great mechanic!" And right he was! The experience of breaking down on the highway out in the desert is not a pleasant nor safe-feeling experience, but Thomas made everything better and feel possible! Thank you, Tom! You are a great mechanic and a wonderfully caring human being.”
Open 24 hours
3424 N Evans St, Kingman“I have mentioned on other reviews how much I like NICE PEOPLE. And this group does not disappoint. My car broke down on the 51 and I was able to get off and find them. They were swamped and I did not know, but they usually work in the west valley. The owner of the company came and got me set up, and home,. He was quick, funny and beyondsympathetic.I will use them as much as I have to,(hoping I never really need to) but it's so refreshing to have a group of people who are doing more than just throwing your car up on a lift, then throwing it down.Kudos!Service: Local hauling”
“Took the time to take a look at our RV and recommended wheel alignment down the street. Honest and straightforward, would recommended to anyone. Thank you so much”
Open 24 hours
3001 Eastern St, Kingman“Excellent service. Couldn’t be happier. Picked up my car in the middle of nowhere without hesitation. And for the Lady that picked up and my car and tow me back to the shop. So sorry I didn’t get your name but your service was oustanding. Thank you so much.”
“I wish I could remember our drivers name (I was so frazzled after having a terrible electric car rental leave my fiancé and I stranded)But seriously incredible service from the dispatcher to the driver. Super prompt service, professional but very friendly and put me at ease while i was panicking. Best tow experience I have ever had. I can’t express how highly I recommend them.”
Open 24 hours
3895 Sunshine Dr, Kingman“I have two experiences with Mikes Power Tow. Both were great. I few months ago, I locked my keys in my truck in Walmart parking lot. They sent a truck out in a very short time and quickly unlocked the door. They only charged $50. I was very grateful. They could have charged a lot more. This morning, my car broke down in town. I called them and they towed my car all the way across town and only charged $65. I was very happy. It would have cost me more to go rent a uhaul trailer and tow it my self and would have been a huge hassle. I highly recommend Mikes Power tow for all your towing needs. Their trucks are newer and safe and their drivers are professional and courteous. Thank you Mikes Power Tow!!!”
“Great people! My truck got a noice that seemed caming from the drive line. Two weeks ago I put my truck to fort worth dealership and they couldnt find any noice came from drive line. But that sound only came with a loaded truck. So my truck started getting that noice today and i wanted to know from where that sound was coming from. I was in Arizona and heading to Dallas. So I went to Kingman freihtliner dealership (Velocity ) to find out where that sound was coming from. Beard guy who worked at the service desk was so good. Without wasting my time, he came outside and found out that sound was coming out from drive line with a loaded trailer . Good job he did and i am soo appreciate for his help. Five Stars all the way!”
“I recently took my 2013 Ford Escape to American Fleet after noticing a fluid leak, and I couldn’t be more impressed with their service. Mike Hixson at the service desk got me in right away, quickly identified the issue, and ordered the necessary part, which was installed the very next morning in under an hour.
During the inspection, the technician also noticed an oil leak that signaled a potential turbo issue. Mike, the owner, took the time to go over the cost, explain the situation in detail, and let me know what to watch for to prevent further engine damage. I really appreciated the time and attention they gave to addressing my concerns.
It’s rare to find a shop that’s both efficient and thorough, but American Fleet delivers on both. Highly recommend them for their honesty, professionalism, and top-notch service!”