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August 2024 by Brenda Curwick
I have been a customer since 2/2003 and even through I check prices yearly they always save me more. We have had a few claims and everything handled top notch! Love the customer service and Donna is one of the most customer service oriented professionals I have ever worked with!
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August 2024 by Jamie Domina
Michelle is absolutely amazing!!!! Very informative, patient, and a great pleasure to work with!!!
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August 2024 by William Brooks
Michelle Cook has been handling my account for sometime now, I have never had any issues with my insurance needs. Michelle communicates well, is quick to answer/ help with my account. Outstanding service and always finds time to take care of my families Insurance, keep up the Great work and thank you?
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July 2024 by Dayle Hill
I’ve been with State Farm for many years. They have always been informative and quick in returning my calls and emails.
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June 2024 by Gahlen Fridley
I worked with Michelle Cook and was very pleased with the level of communication. We moved to AZ and needed to obtain coverage and Michelle was on top of the entire process from beginning to end! I would highly recommend this agency!
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May 2024 by Michael Barnes
Always great service
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March 2024 by Alex Maisonet
Kim was great to speak with and helped me with every question I had! Great customer service and would definitely recommend her to anyone!
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March 2024 by Roy Sheppard
I have insured here for 17 years and they have always been outstanding. My recent experience was with Kim and even though I moved away from Kingman last July and don’t insure there anymore, Kim went above and beyond and sent me 2 plastic sleeves to keep my insurance cards in and mailed them to me in Utah. Thank you so much Kim you are awesome.
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January 2024 by kristyn norton
Excellent and quick response that helped so much!! Very grateful State Farm!
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December 2023 by Shelton Chapin
Kim was very helpful with finding the best policy for me! She gave me a step-by-step breakdown of the process and made me feel very comfortable the whole time. She was professional and friendly during our phone call. 5/5 stars for her!
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September 2023 by TomK.
I don't remember ever meeting Tim. But his office staff has saved my butt on a couple of occasions!Once, after buying a van and beginning a cross-country trip, I suddenly realized I had forgotten to insure the vehicle! I was over a thousand miles from home but one phone call and I was set! Sweet!Another time I got pulled over — totally unjustified, in can assure you! — and could not locate the PDF of my Proof of Insurance on my phone. While the officer waited, I called Tim's office and they emailed the PoI to me but also spoke to the officer and confirmed I was insured.They are always available. Even after hours! I know because I've spoken with State Farm After-hours Customer Service. I think it involved a breakdown.
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September 2023 by Cory Smith
Michelle is a great State Farm agent.That's the person I deal with all the time. Because she helps me out.
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September 2023 by Cindy Knight
Great customer service
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September 2023 by Jeff Blizzard
Great service
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July 2023 by Chad Keller
Extremely poor service. We have been with State Farm for over 20 years. Been with this agent for 3 years. This agent can not get anything right. It is a constant battle trying to get our insurance right. They keep messing up everything. We even look on our account on their app and it shows our insurance is lapsed. We are on auto pay and have been for several years. They can’t even get our vehicles correct. They even told us they do not insure motor homes. So we went with a different company for our rv and our motorcycles. I am done with this company because of this agency. This is the worst service you could ever possibly get. The lady that is supposed to take care of us needs to be fired. She is rude and expects you to do her job for her. We have to call main corporate office every time we need something done. And the bill is NEVER the same. It is constantly changing. The only reason we chose this agent is because they had the highest reviews. Just trust your first impressions when you walk in the door at this place. Then RUN out the door and NEVER return.
