-
January 2024 by Bob B
Great staff. Sure glad they carried the battery out for me.
-
December 2023 by Jeff Blizzard
Very helpfull...great service
-
December 2023 by Ed Dunham
Got what I needed.
-
December 2023 by Mr Rogers
I'm not local but was told they make hydraulic hoses. The crew took care of everything I had on the list. I appreciate this particular store for the accommodations. Good job Kingman Napa
-
November 2023 by Harold Bailey
I like going here for old school bbc stuff. Make sure you have the time to allow for shipping. Every place in town seems to have issues with ordering the right product.
-
November 2023 by Travis Hearn
Had all the parts I needed for my travel trailer in one spot and gave me a military discount.
-
October 2023 by mack salesky
They had what I needed I'm happy to say. in stock.
-
August 2023 by Bill Garvey
Saturday 08/05/2023 I called this parts house to ask if they provided hose repairs on Saturday. The young lady answered the call by stating please hold and never came back on the line. I called from my house which in driving time is 6.0 miles & about 20 minutes due to traffic to Napa. Half way there I hung up and called again this time placed on hold so that a tech could answer my question. I arrived and walked in to Napa still on hold and for about 3 minutes longer I played the hold music on speaker until I watched one of the employees pick up my line. The entire time I was standing there this employee had no customers standing at his desk. Very poor phone customer service is what I experienced at this parts house!
-
August 2023 by Vivienne Coe
Good prices, knowledgeable employees, & quality parts.
-
August 2023 by Mike M.
My wife was traveling thru Kingsman on her way to Washington state and thought she had blown a fuse in her car. She stopped by NAPA expecting the same great service we receive at our local store. She wasn't sure where the fuse was or which one she needed so she asked one of the few workers in the store. She had to go back in a few times due to them selling her the wrong size fuses and she wasn't sure how to remove the fuses when she found them so they sold her a fuse puller instead of coming out and helping her. She was in the parking lot for over thirty minutes trying to figure out what she was doing and when she went to go back in they had locked the doors. It was 5:55, 5 minutes before their stated time to close. Please don't support this store, it could be your wife, daughter, mother or girlfriend next time!
-
July 2023 by hometown heating&air
These guys are solid in what they do. And open on Sunday
-
June 2023 by ken johnson
These employees truly deliver outstanding customer care. They are very knowledgeable, and will help you find the right parts, even for older vehicles. I'll be going back for sure.
-
May 2023 by Matt Krick
Great staff and a wonderful selection of hard to find parts!
-
May 2023 by Don Belnap
I was traveling through Kingman and had a blinker light go out. I was shown what I needed and only sold one bulb. Great personal value. I will search out other NAPA stories in the future!
-
May 2023 by Jerry Glasow
I was thousand of miles from home and had a coolant fitting failing that the Ford dealership wouldn't help with because they didn't have the exact and expensive ($120) Ford part. The man who helped me at this NAPA walked outside, looked at the fitting, and said that just needs a t-fitting and three hose clamps, which he picked out and sold me for $14. When he described how to carefully remove the fitting from the Ford part, I reminded him that I was 1000s of miles from my usual tools and asked if he knew someone that could help me. He made an call and sent me a few miles down the road where my problem was fixed within 45 minutes. I wish I could give these guys 10 stars.
