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November 2023 by Joanne Wallingford
The staff member that helped us was very pleasant, helpful and competent. The parking lot and storage facilities are all laid out. It is easy to get large trailers and large RV into the lot. It is paved, well maintained, and very secure. Reasonably priced and easy to reserve a spot.
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August 2023 by David Carroll
I only use the dump site but personnel are always friendly and the site is always clean.
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May 2023 by Denise Hoyos
Our motorhome was stolen from this storage place.To anyone looking to store their RV at a storage place in the Sahuarita/Green Valley area, please be cautious. We stored our motorhome at Green Valley RV & Self Storage and on W Duvall Court and it was stolen from there. Of course, first thing we did was go to the office there only to find nobody onsite, yet they claim to have someone there 7 days a week. So we called the number only to be directed to a call center, who told us nobody was working that day (March 6th) and to call the police. When I received a call back from the manager, I asked about whether they were going to collect our automatic rent payment and I was told that he would pull it. Well, when I realized a couple days later that the payment went through, I called them. I was told by the same manager, that he did not realize we were not going to keep our storage spot. I inquired about whether the police had followed up with him, which he had confirmed they had. I asked if he was able to provide video footage to them to investigate. His response was "the camera has not worked since he had been there". To say I was shocked is an understatement. So they have a camera at the in/out gates and it does not even work. Someone stole our 30 foot motorhome from there! When you are looking for a storage place, do not assume that the cameras work or that they keep any history. It's important because the contracts are very clear that they take absolutely zero responsibility if something is stolen. Make sure you insure your property when you store it.I would contend that they breached the contract by inferring that they have someone onsite 7 days a week AND that they have video surveillance just because there is a camera there.I would not recommend this storage place to anyone as they are unable to staff accordingly and do not have video surveillance.UPDATE:In response to the owner, I did in fact call, sent email and talked with the manager onsite requesting a call back. The fact is, there is nothing you can do now. Our motorhome was stolen and you were unable to provide absolutely no help to the police because you had a non-functioning camera, and you did not have anyone onsite many weekends because you were not staffed appropriately. I certainly could not in good conscience recommend your business considering how the situation was handled and your general lack of accountability to your responsibilities to your customers.
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May 2023 by Anthony Brown
Easy access from highway & friendly. $15 for trash, RV dump & fresh (potable) water.
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May 2023 by Denise H.
To anyone looking to store their RV at a storage place in the Sahuarita/Green Valley area, please be cautious. We stored our motorhome at Green Valley RV & Self Storage and on Duvall Road and it was stolen from there. Of course, first thing we did was go to the office there only to find nobody onsite, yet they claim to have someone there 7 days a week. So we called the number only to be directed to a call center, who told us nobody was working that day (March 6th) and to call the police. When I received a call back from the manager, I asked about whether they were going to collect our automatic rent payment and I was told that he would pull it. Well, when I realized a couple days later that the payment went through, I called them. I was told by the same manager, that he did not realize we were not going to keep our storage spot. I inquired about whether the police had followed up with him, which he had confirmed they had. I asked if he was able to provide video footage to them to investigate. His response was "the camera has not worked since he had been there". To say I was shocked is an understatement. So they have a camera at the in/out gates and it does not even work. Someone stole our 30 foot motorhome from there! When you are looking for a storage place, do not assume that the cameras work or that they keep any history. It's important because the contracts are very clear that they take absolutely zero responsibility if something is stolen. Make sure you insure your property when you store it. I would contend that they breached the contract by inferring that they have someone onsite 7 days a week AND that they have video surveillance just because there is a camera there. I would not recommend this storage place to anyone as they are unable to staff accordingly and do not have video surveillance.
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March 2023 by Steve L.
I received a call concerning my review from the company. They responded favorably and I am now happy.
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January 2023 by Saul Acalinas
We are using them for RV storage. Signing up for a space was very easy because the staff is great. Very respectful, polite and informative.
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November 2022 by Lily Jean
When moving across the country, I needed a place to store my belongings while house hunting… trying to plant roots and everything. Jon was super friendly and knowledgeable. He even went as far as to help me move when the time comes. The grounds were consistently kept clean. Fantastic, above and beyond service. Will definitely be recommending!
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November 2022 by David Elman
Best facility I've been to in YEARS! Jon was fantastic and professional. Although they didn't have any parking available, they do have a Dump Station right there on the property!
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September 2022 by Tami S.
John is a friendly, knowledgeable and all around awesome Property Manager.
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August 2022 by Kevin Hamilton
very unreasonable and disappointing compared to experinces in the past i had to clean my storage unit out before i moved my stuff in. John was no help at all when i was a day off of what i thought was my last day and then he had the nerve to call me and tell me if i didnt come in and sign an intent to move out form they would continue to charge my card even though i was already moved out as he was well aware of from my conversation with him and he refused to refund anything at all .
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December 2021 by Laura Houle
This place is awesome, so clean, and easy to access. The manager is wonderful, so friendly and thoughtful. We use the RV facilities whenever we are in the area!
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June 2021 by Maria Montejano
The staff was great! They were very helpful at helping us pick the perfect storage and with any questions we had. They were there for anything we needed and were friendly.
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May 2021 by John G.
My dad passed a while ago and his belongings were put into a storage unit for us to pick up and go through at a future time. Well Covid happened and things were delayed. Don always kept us up to date and answered any questions we had till we were finally able to get the belongings. Don even got back to us on some days the establishment was not open. You are a rock star Don! Keep up the great customer service.
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May 2021 by Brad Lindgren
It's as good as you would expect from a storage place. People are nice. Prices are comparable.
