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October 2023 by Nate Watkins
This Walgreens does not staff their pharmacy properly. The line is always long and sometimes does not move for 30 minutes without any explanation.
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October 2023 by Google user
This Walgreens does not staff their pharmacy properly. The line is always long and sometimes does not move for 30 minutes without any explanation.
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September 2023 by Joy P.
Their customer service is bad. Was waiting for a prescription and took all day to fill. So don't be in a big hurry for anything at this store
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September 2023 by Amy R.
Made an appointment to get flu shot. Arrived 15 minutes early for my appointment. Appointment was for5:45. Took over an hour to get my shot. Pharmacist is way too busy. They need to have extra help to do the vaccines. Let's just pray no mistakes get made. Walgreens do better!
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August 2023 by Briana B.
If I could give you zero stars, I would! This is the worst Walgreens if you expect customer service do not go here. The workers have no clue how do to there job. Nothing in the store is mark for sale items. Old lady Deb is the rudest person!! I will be contacting costomer service as well. Funny, I went to another store and had no issues at all and they said how awful that store is. They hear it from everyone so maybe they should get a new management in there!!
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June 2023 by Unknown U.
The pharmacy is incredibly slow. In the store or in the drive thru, it's horribly slow
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June 2023 by James F.
If you want to purchase any fragrances GO ELSEWHERE! The keep everything under lockdown, and you'll have to wait a half hour to get someone to open them up. When someone finally comes they bring the WRONG KEYS. This is the third time I've had this same problem. Utter incompetence!
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April 2023 by Sheri K.
The floor in the pharmacy waiting area is really filthy- hair/dust balls, trash can overflowing and used wipes under the chairs. This is a pharmacy. I really WANT my pharmacy to be clean. Otherwise- fast and efficient drive through. Nice staff. Please clean the floor and behind cash register area- dusty! It's a pharmacy. It should be spectacularly clean. Please.
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January 2023 by Richard S.
This review is only about the pharmacy. I transferred my prescriptions from a really well-run pharmacy in Glendale, AZ. When I started here, it was on par with the great and timely service of my previous experiences. However, a little over a year ago, my experience changed downward. I don't know why, or how, but this pharmacy does not provide adequate or fast prescription service anymore. I have had my online prescriptions canceled for explainable reason and have been left with being told to return later in the week when they would have the order filled. That did not happen more than once. I spent a couple of hours at that point while the tech called around to see if my prescription could be filled. After 45 minutes, they said I could travel 22 miles to pick up my prescription. This happened again today. It was recommended to put all my scrips on auto-refill. This one today was on auto refill. It was delayed and then canceled for no reason. I was told by the tech that they would order it today and have it ready tomorrow. I was told that, if it wasn't available tomorrow, we could call around and finrd another Walgreens to transfer it to. This is not the first time I have gone days without my medications being refilled on time. It will be the last.
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October 2022 by Robyn A.
On Sunday October 2nd, 2022 I was racially profiled and accused of stealing At 3361 N Litchfield Rd Goodyear AZ 85395. If I was able to rate this store a negative score I would . I went to this location to pick up some healthcare items and when I proceeded to the cashier, I was approached and surrounded by 6 Goodyear officers who asked me to step away from the counter and then they proceeded to inform me that they were called because an employee saw me put something in my purse. As blow away as I was.... I told the officers that this has to be a mistake and I was being falsely accused. The officers asked if they could look inside my purse and I allowed then to search my purse and the officer stated their is nothing of Walgreens in her purse. The officers than informed me they were going to look at the camera. After 25 minutes of being detained while they viewed the camera, the officer returns and apologized and stated I was wrongly accused and there was no evidence on camera of me stealing. I was so embarrassed and publicly humiliated!!!! I received no apology from no one at Walgreens. I have been a HR professional for 33 years in the valley and this is UNACCEPTABLE behavior period!!!!!!
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June 2022 by Lorene G.
Scheduled my COVID booster at the pharmacy. Arrived 5 minutes prior to my appointment and was told to wait by the chairs. One other person was ahead of me. 15 minutes later they called the other person so I thought I would be next. I waited another 15 minutes and the same girl at the window that had told me to wait by the chairs said they didn't give Moderna shots. I wasted 35 minutes for nothing. When I tried to find out why I wasn't told this sooner the Pharmacist was extremely rude and told me to leave. That's fine! CVS here I come!!!
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April 2022 by Ron S.
My 89 year old mother in law had her prescriptions filled at this Walgreens and paid $250 for her one prescription. She is on a tight fixed income. I saw on add about GoodRX and they may be cheaper than insurance and in this case they were over $100 cheaper. We went back to the pharmacy to return the unopened prescription and buy back using the GoodRX code. We were greeted by a very nice young man whom said he needed to ask the manager. The manager came over and was condescending and rude as well as rejected our return. She said everyone would return their prescription if they found a lower price. This was not a minor variance. I suggest that everyone check out the GoodRX app and stay away from Walgreens. By the way Bashas' was the lowest cost on 2 of her most expensive drugs. I will be giving my business to someone other than Walgreens and especially not that rude manager.
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April 2022 by Deni G.
Usually , what I'm looking for This is not the usually Walgreens I visit when I'm looking for Over the Counter medications; however, this store had everything I was looking for. This store is clean, the staff is helpful, and the store is stocked with everything that I needed. The, prices are comparable to other drugstores in the area. Not a bad place to grab those items that you need.
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November 2021 by Christopher L.
Went to this Walgreens to pickup a few things and stumbled upon a couple boxes of football cards on the shelf in the toy aisle, the price tag said 10.99 I figured I would take a shot and purchase both, got to the cashier and the ring up 25.99 I took the cashier to the spot where they were and he said I couldn't have them, so I asked for the manager named Spencer and he told me no and I was informed that they weren't supposed to be out at all. Even if they were in the wrong place, and not supposed to be out the Manager should have gave them to me at the price listed on the shelf. To me that's poor customer service. I too am in retail. THE CUSTOMER IS ALWAYS RIGHT! I am not happy and will negatively promote this location until situation is rectified
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October 2021 by Amber F.
Literally the kindest most professional people! From the pharmacy to the cashier this location is always helpful and always has the products my family and I need. Thank you!
