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July 2023 by John Fandorf
I was with this agency for over 30 years. When Mr. Lincoln Sr. ran it years ago the phone was answered promptly and the employees were friendly and responsive. Nowadays the phone is never answered by a person and messages left are not returned "by the end of the business day" as stated, or ever. It's a shame but I'm done. Policy cancelled today
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March 2023 by shane snyder
The Absolute Best !!!!!
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March 2022 by Iwona Marcinkiewicz
They don't email or call back. They are never in the office to answer phone.
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March 2022 by Robert Y.
Impossible to get in contact with this office. Each time I have called the call goes straight to voicemail. I have yet to receive a call back from them any time I have called. I used to love this agent and office.
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January 2022 by Joli Hernandez
I’ve had home insurance through the Rob Lincoln office for years and was usually able to get assistance from Rochelle (she was great) but I don’t think she’s there anymore. I’ve called several times and could never reach anyone. Very frustrating!
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December 2020 by Jacob Shaff
by far the worst!!!! good luck getting anyone at this office to answer the phone or call you back!!!!
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October 2020 by Julius Galler
Great service for my car insurance. My immediate issues were handled ASAP!
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December 2019 by Anthony Demas
Always a great experience with Rochelle and Kathie. I've been with Rob Lincoln State Farm almost since moving to Arizona back in 2002 after an extensive shopping for a rate when Allstate gave me a rate hike that had to be some sort of rate-increase record.State Farm set me up with a great plan for both my house and my vehicles that takes care of actual emergencies instead of trying to nickel and dime every service "to be the cheapest in town", and even years later, the rates continue to be fair. When misfortune strikes, I've always been taken care of. Can't say enough good things about this organization.
